Business Details
Emergency
services
Trusted Plumbing & Heating Solutions in Staten Island, NY
Prestige Plumbing & Heating has established itself as a leader in the plumbing and heating industry, serving residential, commercial, and government clients across the New York City metropolitan area. With decades of combined experience, our team of licensed professionals utilizes cutting-edge technology to deliver precise, cost-effective solutions for emergency repairs, new construction, and disaster recovery projects. We prioritize 24/7/365 responsiveness, ensuring immediate support for critical plumbing and heating needs, while maintaining a commitment to sustainability and compliance with NYC building codes.Our expertise spans underground utility work, sewer and watermain installations, and compliance services, supported by a rigorous quality assurance program and partnerships with major government agencies. Backed by National Grid certification and NYC licensing, we combine technical excellence with a client-centric approach to deliver reliable, long-term solutions.
Services
Emergency Plumbing
Commercial Plumbing
Sewer Repair
Underground Utility
Compliance Services
Jet-Vac Cleaning
Boiler Installation
Drain Cleaning
Water Heater Replacement
Disaster Recovery
Highlights and features
- We offer 24/7 emergency plumbing and heating services with live phone support.
- Our team has over 20 years of experience in NYC plumbing and heating infrastructure.
- We utilize cutting-edge technology for sewer inspections, leak detection, and repairs.
- Our sustainability focus extends pipe life in older buildings through innovative solutions.
- We are fully licensed and certified for NYC compliance and disaster recovery projects.
Associations and certifications
- NYC Licensed Master Plumber #346
- Fire Suppression Contractor #272B
- National Grid Certified
Services
Emergency Plumbing
Prestige Plumbing & Heating provides round-the-clock emergency plumbing services for water leaks, frozen pipes, sewer backups, and heating failures. Our team responds immediately to residential and commercial emergencies across NYC and New Jersey, using advanced leak detection and repair technology. With 24/7/365 phone support and rapid deployment, we minimize property damage and restore functionality quickly while adhering to NYC building codes and safety standards.
Underground Utility
We specialize in underground watermain and sewer repairs, replacements, and installations across NYC's five boroughs. Our services include CCTV sewer inspections, hydro excavation, and FEMA-funded infrastructure projects. Equipped with robotic crawlers and high-pressure jetting systems, we handle jobs of all sizesfrom single-family homes to large-scale municipal projectswith minimal disruption and maximum efficiency.
Commercial Plumbing
Our commercial plumbing services cover new construction, mid-rise maintenance, and code compliance for NYC businesses. We install and repair boilers, heat exchangers, and radiant heating systems while ensuring adherence to NYC Local Law 152 and DEP regulations. With experience in high-pressure water jetting and sustainable design, we deliver durable, cost-effective solutions for property managers and developers.
Disaster Recovery
Prestige leads NYC disaster recovery efforts through programs like Build It Back and Rapid Repair, specializing in flood remediation and FEMA-funded sewer replacements. We restore damaged properties with 24/7 emergency support, including water extraction, pipe replacement, and compliance with city rebuilding codes. Our team has completed over 100 post-Sandy home repairs and large-scale infrastructure projects.
Compliance Services
We ensure buildings meet NYC plumbing and heating codes through violation removal, backflow testing, and boiler inspections. Our services include correcting illegal apartment violations, legalizing gas lines, and preparing properties for FDNY and DEP inspections. With certified engineers and up-to-date knowledge of Local Law changes, we provide documentation and repairs to maintain regulatory compliance.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7/365 emergency plumbing and heating services with live phone support and rapid response across NYC and NJ.
What commercial plumbing services do you offer?
We handle commercial plumbing needs including watermain repairs, boiler installations, sewer inspections, and compliance with NYC building codes.
Are you licensed for NYC plumbing and heating work?
Yes, we are NYC Licensed Master Plumber #346 and Fire Suppression Contractor #272B with National Grid certification for gas boiler installations.
What government projects have you completed?
We’ve completed over 100 NYC Build It Back Program projects and FEMA-funded sewer replacements, including work for NYC HPD, DDC, and NYU Langone.
Do you handle residential plumbing emergencies?
Yes, we provide 24/7 residential services including leak repair, frozen pipe fixes, water heater replacement, and sewer backup solutions.
What sustainability practices do you use?
We extend pipe life in older buildings through innovative design and use eco-friendly methods like high-pressure jetting for drain cleaning.
Reviews (4)
June Brettler
Jan 10, 2022
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I could not get hot water from my shower. It's been a week since Prestige was first supposed to come and still no hot water. I waited around a whole day last Tuesday and no plumber showed up. Someone came Wednesday morning and determined a part was needed. They agreed to come back Friday with the part. I waited all day Friday until 3pm when I got a call that they still did not pick up the part and would do so Monday morning and come.
No reason was given for why the plumber did not pick it up Thursday or Friday or why I wasn't called Tuesday when nobody was coming or Thursday or Friday when they did not get the part. The plumber shows up this morning with the part. He starts to work and determines that the part needs a part. He assured me he'd be back today with it. Have I heard anything? No. Everyone has staffing problems now but why did they keep promising when they could not deliver and why couldn't they pick up a phone any of the three days I waited in vain.
No reason was given for why the plumber did not pick it up Thursday or Friday or why I wasn't called Tuesday when nobody was coming or Thursday or Friday when they did not get the part. The plumber shows up this morning with the part. He starts to work and determines that the part needs a part. He assured me he'd be back today with it. Have I heard anything? No. Everyone has staffing problems now but why did they keep promising when they could not deliver and why couldn't they pick up a phone any of the three days I waited in vain.
Joe Caldarella
Dec 26, 2020
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Anthony installed 2 water heaters for us and he was very knowledgeable- offering good advice about options to save us money. Quality was very good, and he took the time to answer questions and explain things. I would use him again and recommend him to others.
Chris Steam
Dec 24, 2020
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Critical: Professionalism Guys in the office have no communication skills. Very Un-Professional people that work at this company
Jonathan Sussman
Jun 13, 2020
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***Do not use prestige plumbing. They charge for everything, horrible customer service and very horrible workmanship. I paid $370 for them to come install a new faucet i purchased 3 months ago and same problem is happening again because they did not install the faucet correctly. I called and they said their work is not under warranty so they will charge to come Out and fix again which will prob be another $400+.
I understand if i ordered a defaulted faucet i would have to contact the manufacturer but for them to charge to come out again without taking accountability for their mess up is very bad customer service. I am very unhappy with them and do not want anyone experiencing what I am experiencing.
I understand if i ordered a defaulted faucet i would have to contact the manufacturer but for them to charge to come out again without taking accountability for their mess up is very bad customer service. I am very unhappy with them and do not want anyone experiencing what I am experiencing.
