Business Details
We have been providing plumbing and drain services in South King and Pierce Counties since 2004. Our team holds a state contractor license (DRAINAP809MN) and undergoes ongoing training to stay current with industry standards. We specialize in repiping, fullservice plumbing repairs, video inspections, and backflow testing for both residential and commercial clients. Each job begins with a thorough diagnosis using stateoftheart equipment to identify the exact cause of the problem. We then select the appropriate tools and procedures, ensuring the issue is resolved the first time and does not recur. Our pricing is straightforward; we provide an exact estimate before any work starts, so customers know the cost upfront.
We guarantee all of our work, offering a twoyear warranty on repipes and waterservice replacements. Our technicians arrive on schedule, treat every home with respect, and aim to complete most service calls the same day. We prioritize clear communication, giving customers a scheduled arrival time to avoid unnecessary waiting. Customer satisfaction drives our business, reflected by 80% of our clients being repeat customers or referrals. We are committed to delivering reliable, highquality solutions that protect our clients plumbing systems for years to come.
We guarantee all of our work, offering a twoyear warranty on repipes and waterservice replacements. Our technicians arrive on schedule, treat every home with respect, and aim to complete most service calls the same day. We prioritize clear communication, giving customers a scheduled arrival time to avoid unnecessary waiting. Customer satisfaction drives our business, reflected by 80% of our clients being repeat customers or referrals. We are committed to delivering reliable, highquality solutions that protect our clients plumbing systems for years to come.
Highlights and features
- We have served South King and Pierce Counties since 2004.
- Our work includes a twoyear warranty on repipes.
- We provide upfront, straightforward pricing before any work begins.
- Our technicians hold a state contractor license (DRAINAP809MN).
- We guarantee sameday service with scheduled arrival times.
Services
Repipes
We replace aging or damaged water lines with modern, codecompliant piping to restore reliable flow. Our licensed plumbers perform a thorough video inspection beforehand to pinpoint problem sections and avoid unnecessary work. The installation is guaranteed for two years, giving homeowners peace of mind and longterm savings.
Drain Cleaning
We clear clogged drains and sewer lines using highpressure hydrojetting to eliminate blockages safely. Our technicians diagnose the issue with video cameras, ensuring targeted cleaning and preventing future backups. Customers receive a detailed report and a warranty that covers any recurrence within 12 months.
Video Inspection
We employ stateoftheart camera systems to inspect hidden pipe sections without demolition. The live footage allows us to pinpoint leaks, corrosion, or obstructions with precision. A comprehensive report is provided, enabling informed decisions and accurate cost estimates for timely repairs.
Backflow Testing
We test residential and commercial backflow devices to ensure they prevent contamination of potable water. Certified technicians install new assemblies when failures are detected, adhering to local code requirements. All work includes documentation for regulatory compliance and a oneyear guarantee on parts.
Plumbing Repairs
We address low water pressure, leaking fixtures, and emergency pipe bursts with rapid response. Our licensed plumbers use correct tools and follow a thorough diagnostic process to prevent repeat issues. Each repair is backed by our guarantee and transparent pricing disclosed before work begins.
Reviews (5)
Cary Brengle
Dec 29, 2020
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Honest company. Have called them several times for different properties. Their prices are fair and they do a great job and fix it right.
Diber
Nov 04, 2020
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Aaron was very kind and helpful. They clearly know their stuff. They came out and didn't charge me for it, even though that is unheard of nowadays. He even talked me through fixing the fixture on my own over the phone after he left.
Kate Lopez
May 15, 2020
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We made an appointment for them to come by and assess our current hot water situation because we wanted to get a replacement. They came by promptly and assured us they would send a quote of different options along with the approximate labor costs. We never received a quote, despite calling twice over the next two weeks about it, during which we were assured that we would get a quote via email or they would call us back. It has now been almost a month and still nothing.
Thomas Kovacs
Jun 01, 2019
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It was easy to make a fast appointment for the following day. The owner on the phone was pleasant and helpful. The technician quickly assessed the problem and fixed it in short order. The charges were very reasonable. I used these guys 3-4 times and have always been satisfied. Thank you, Best Regards, Tom
Larry Fain
May 09, 2019
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I usually do my own home maintenance, this problem was beyond my capabilities. Needed to replace my leaking shower valve. While replacing look simple on the internet, it was much more complex than what I was comfortable. Call Drain Away, they were able to schedule an appointment within a week. The technician arrive on time with the right part (per a my photo) and then fixed things within 45-60 minutes. I watched the replacement which was complex and I am glad for his expertise. While cost was more than if I tried to do it myself, I feel it was very worthwhile.
