Business Details
23 Years
experience
Emergency
services
Trusted Plumbing & Sewer Services in San Francisco
Founded in 2003, Ace Plumbing and Rooter has built a reputation as a trusted provider of residential and commercial plumbing services in San Francisco. Our team of certified professionals specializes in emergency plumbing, sewer line repairs, water heater installations, and preventative maintenance, serving neighborhoods from Noe Valley to the Sunset District. With a Contractors License #829071 and certifications in Plumbing (C36), General Engineering (A), and Fire Protection (C16), we combine technical expertise with a commitment to integrity.Our mission emphasizes prompt emergency response, honest estimates, and long-term value through durable solutions. We prioritize customer satisfaction by maintaining transparency, respecting property, and delivering services that meet both immediate needs and future reliability. Over two decades, we've strengthened our community presence through partnerships with local businesses, HOAs, and property managers while adhering to safety standards and environmental responsibility.
Services
Emergency Plumbing
Sewer Line Repair
Water Heater Installation
Hydro Jetting
Leak Detection
Backflow Testing
Commercial Plumbing
Trenchless Sewer Replacement
Boiler Services
Toilet Repair
Details
- Year established: 2003
Highlights and features
- 20 years of specialized plumbing expertise in San Francisco's unique infrastructure
- Certified technicians with AWWA Backflow and TECH Clean California credentials
- Emergency service available 7 days/week with 2-hour response windows
- Transparent pricing with no hidden fees or surprise charges
- Proven trenchless sewer replacement technology minimizing property disruption
Associations and certifications
- Contractors License #829071
- Plumbing (C36)
- General Engineering (A)
- Fire Protection Contractor (C16)
- A.W.W.A. Backflow Certified
- PG&E Trench and Excavation Safety Certified
- TECH Clean California Certified
What people say
Professionalism
Punctuality
Quality
Responsiveness
Value
Services
Emergency Plumbing
Our certified technicians provide 24/7 emergency plumbing services for burst pipes, sewer backups, and water heater failures. With rapid response times and transparent pricing, we minimize property damage while restoring functionality. Commercial clients benefit from after-hours service that maintains business continuity.
Sewer Line Repair
Specializing in sewer line video inspections and trenchless replacement, we diagnose blockages using advanced camera technology. Our 500MHz transmitters pinpoint exact repair locations, reducing excavation needs. We service both residential properties and commercial establishments with complex drainage systems.
Water Heater Services
We install, repair, and maintain gas, electric, and tankless water heaters from major brands. Our technicians address leaks, pilot light issues, and efficiency improvements while ensuring proper venting and safety compliance for residential and commercial clients.
Backflow Testing
Certified AWWA technicians perform annual backflow prevention testing to meet city regulations. We identify cross-contamination risks in commercial properties and residential irrigation systems, providing documentation for municipal compliance and safety certification.
Hydro Jetting
Using high-pressure water systems, we clear stubborn drain clogs and remove buildup in sewer lines. This non-invasive method restores optimal flow in commercial kitchens, residential pipes, and industrial drainage systems while extending infrastructure lifespan.
People
Jonathan Millington
Founder
Established Ace Plumbing in 2003 after identifying a need for reliable local plumbing services. With over 25 years in the industry, he leads operations while maintaining hands-on involvement in complex repairs and customer relations.
Questions
Do you offer 24-hour emergency plumbing services?
We provide emergency service 7 days/week with 2-hour response windows. Our technicians handle urgent issues like burst pipes, sewer backups, and water heater failures after regular business hours.
What areas do you service?
We serve all San Francisco neighborhoods including The Mission, Castro, Noe Valley, and Pacific Heights, plus Daly City and surrounding Bay Area locations for residential and commercial plumbing needs.
Are your plumbers certified?
Our team holds Plumbing (C36), General Engineering (A), and Fire Protection (C16) certifications. Technicians maintain AWWA Backflow and TECH Clean California credentials for specialized services.
Do you handle commercial plumbing projects?
We specialize in commercial plumbing for restaurants, hotels, and industrial facilities. Services include 24/7 emergency response, preventative maintenance plans, and trenchless sewer replacement minimizing business disruption.
Can you perform sewer line inspections?
Yes, we use waterproof video cameras and 500MHz transmitters to inspect sewer lines. This technology identifies blockages from roots, grease buildup, or pipe damage while pinpointing exact repair locations.
What payment options are available?
We accept major credit cards and issue detailed invoices for insurance claims. Commercial clients receive flexible billing arrangements with assigned service teams familiar with their specific plumbing systems.
Reviews (7)
Sarah Bean
Jun 03, 2022
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Ace was amazing! Not only is their pricing very fair (we really got gouged by another company to not even complete the work and gave us an estimate that would literally have been twice as much money.) The guys who came out were super professional, on time and courteous. Their office staff were awesome. They completed the job in one day and will only take full payment AFTER the city inspection of the work is signed off. I can't say enough good things. Thank you!
Julia Schoettle
Jun 02, 2022
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Early Saturday morning I realized I had no hot water. I went into the garage to see our 9 year old water heater leaking profusely. We've used Ace in the past for a disposal issue so I called them again. They accommodated my schedule and came that day. I was extra fortunate to have the capable and professional team of Eugenio R. and Edgar come to my home. They worked all afternoon and into the night finding the perfect water heater replacement and installing it securely. They were respectful, as unobtrusive as possible, did a stellar job and left the garage space completely clean. Thank you Eugenio and Edgar.
Phyllis Watson
Apr 19, 2022
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I would highly recommend them. I am extremely satisfied with their service and decided to write a review. The plumber was extremely kind, professional and fast. I was expecting the work done in a few hours but it took him only less than an hour. He charged me at a reasonably fair price. If I need any additional service, I definitely use them again.
Peter Prato
Mar 28, 2022
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I've worked with Sean and Ace Plumbing twice and both times have been solid. We had a minor emergency the second time on a holiday and Sean and his team were on top of it. They got our old water heater out and a new water heater in, along with addressing old rusted pipes and leaking, within 48 hours of contacting them. Amazing. I highly recommend working with these people. They're prompt, competitive on pricing, and do excellent work.
Monique Pflager
Mar 22, 2022
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We have used Ace a plumbing for over five years. Their teams are knowledgeable, hard working and have really helped us out multiple times. Jeff and Russ have been our points of contact and always show up on time and finish the job expertly. I really appreciate that this company has apprentices (or something like this) where the more experienced team member helps show the newer member the jobs. We had a severely clogged bathtub last week and Russ was here and allowed Roy to complete the job once he was certain what the job entailed.
I think this form of training is really superb and I don't know any other company that still does this. Ace plumbing has fixed or replaced half of our plumbing so far and is honest in price and the work never fails.
I think this form of training is really superb and I don't know any other company that still does this. Ace plumbing has fixed or replaced half of our plumbing so far and is honest in price and the work never fails.
Charley Pizazz
Mar 19, 2022
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I used Ace Plumbing to repair a leaking tub faucet.original hardware in a house that was built in 1950.so experience was paramount. Eugenio and his apprentice were the best! They were very professional, courteous, and respectful. I was kept informed of the status of the repair through the entire process. Highly recommend Ace Plumbing!
Peggy Cotlong
Feb 11, 2022
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I had this company replace my water heater in January 2021 They did an outstanding job. When I saw a leak in my garage, my son-in-law suggested I contact them again. I'm glad I did. Though it took a few days for an appointment, they were prompt on the day of the appointment. The tech was very professional and courteous. He identified where the problem was and put a temporary fix until the permanent work could be done.
Since the appointment was on a Sunday, the tech advised I would be contacted with an estimate and an appointment would be made for the follow-up visit. I received the estimate the next day and I contacted the office to approve the estimate and an appointment was scheduled. The same tech came back to replace the pipe that was leaking. He did an EXCELLENT job.
Since the appointment was on a Sunday, the tech advised I would be contacted with an estimate and an appointment would be made for the follow-up visit. I received the estimate the next day and I contacted the office to approve the estimate and an appointment was scheduled. The same tech came back to replace the pipe that was leaking. He did an EXCELLENT job.
