Business Details
40 Years
experience
Emergency
services
Trusted Home Services in New England
Since 1986, Heritage Home Service has been a trusted provider of comprehensive home services across New Hampshire, Massachusetts, and Maine. As a family-owned business, we prioritize convenience, cleanliness, and expertise in delivering plumbing, heating, cooling, and electrical solutions. Our commitment to 24/7 emergency service ensures availability when you need it most, supported by a fleet of over 100 fully stocked vehicles. Our technicians undergo rigorous in-house and on-the-job training, exceeding industry certification standards to guarantee work is done right the first time.We emphasize transparent communication, upfront pricing, and respect for your home, backed by a satisfaction guarantee. Through strategic partnerships and acquisitions, we continue expanding our capacity to serve communities while maintaining a focus on personalized, reliable service that has defined our legacy for decades.
Services
Furnace Repair
Boiler Installation
AC Maintenance
Plumbing Repairs
Electrical Services
Generator Installation
Water Heater Service
Duct Cleaning
Smart Thermostat Setup
Sump Pump Repair
Details
- Year established: 1986
Highlights and features
- 35+ years of experience serving New England homes
- 24/7 emergency service with 100+ stocked vehicles
- Technicians exceed industry certification standards
- Commitment to clean, respectful service
- Transparent pricing and satisfaction guarantee
What people say
Great work and done quickly
Exceptional same-day service
Professional and courteous technicians
Thorough explanations of repairs
Reliable emergency response
Services
Heating Repair
Our certified technicians provide prompt heating repairs for furnaces, boilers, and heat pumps. With 35+ years of experience, we diagnose issues efficiently and offer transparent pricing. Emergency service available until midnight for urgent heating failures during cold New England winters.
AC Installation
We install energy-efficient air conditioning systems including ductless mini-splits and central HVAC units. Our experts recommend solutions tailored to your home's layout and climate needs, with Mitsubishi Diamond Dealer certification ensuring quality ductless system installations.
Plumbing Services
From leaky pipes to water heater repairs, our licensed plumbers handle all residential plumbing needs. We use hydro-jetting technology for drain cleaning and video inspections for accurate sewer line diagnostics across New Hampshire and neighboring states.
Electrical Repairs
Our licensed electricians perform safety inspections, outlet installations, and 200-amp service upgrades. We specialize in older home electrical systems and offer generator installations with full permitting assistance for uninterrupted power.
Generator Installation
We install whole-home standby generators and portable units with transfer switches. Our team handles all permitting and town coordination, offering 24/7 emergency service for critical power needs during New England's frequent storms.
Questions
What areas do you service?
We serve all of New Hampshire, Massachusetts, and Southern Maine, including major cities like Concord, Portsmouth, Worcester, and Portland.
Do you offer emergency service?
Yes, we provide 24/7 emergency service until midnight, 365 days a year, with technicians available within 24 hours for urgent issues.
Are financing options available?
Yes, we offer financing plans for major installations like HVAC systems, generators, and water heaters, with approved credit.
What heating services do you provide?
We offer furnace and boiler repair/installation, heat pump services, ductless mini-split systems, and annual heating maintenance across New England.
How qualified are your technicians?
All technicians undergo rigorous in-house training and hold state certifications, with specialized expertise in modern HVAC, plumbing, and electrical systems.
Videos
Reviews (7)
Patricia Goodwin
Jun 28, 2022
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Todd was awesome. Showed up promptly.very thorough in explaining all that he applied to the work areas for electrical. He dressed appropriately for the work to be performed re wearing protective gear, got things done in timely manner and just an overall pleasant guy. Leaving he asked if we needed if anything were to go wrong to give a call and would be available to respond should any problems arise. Thank you Heritage for sending a great employee of yours.
Leanne Jandreau
May 23, 2022
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I called on a Friday afternoon and was given an appointment the next day! No extra 'weekend rate'. Price for initial assessment is applied to the work done if you proceed. They may not be the least expensive place around but they're available more hours and have enough staff not to have a long wait. My technician, Christopher, was on time, pleasant, and professional. He dealt with a leak under my sink and annual maintenance on my hot water heater (which was not performing up to it's usual standard).
He showed me everything he found that was problematic, explained how he was going to fix it, quoted me a price, and then got the job done. He was friendly, focused on the job, polite and worked cleanly. He made the whole process easy. No more leak and lots of hot water again!
He showed me everything he found that was problematic, explained how he was going to fix it, quoted me a price, and then got the job done. He was friendly, focused on the job, polite and worked cleanly. He made the whole process easy. No more leak and lots of hot water again!
Jeffrey Grip
May 21, 2022
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Jason spent several hours preparing our AC systems for the season. He thoroughly cleaned and tested them and replaced the filters. What was unusually impressive is how well Jason communicated at every step of the way, explaining what he was doing and why. I learned a good deal from him. He also explained some options we had if we wanted to do some upgrades. I cannot recommend Jason highly enough. We've had very good experiences with everyone from Heritage who has come to our home.
Diane Rouleau
May 21, 2022
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Heritage Home Services are excellent to work with. I have had multiple services done with them and am VERY happy. I would love to give my recommendation as a highly reputable company and especially Christopher who is my latest contact. He is awesome and well qualified. Thank you so much. A happy customer. He did the maintenance on my hot water heater.
Highflyingnote
May 17, 2022
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I called at 7:00 a.m., and actually spoke with a person. no 'choose #1 or #2' here! That's a Gold Star! 'Robin' was very helpful, took my information on the issue, and made an appointment for the very next day. another Gold Star! She said that there was a chance that someone would be out today, and that they would text me if that was possible. another Gold Star! Sometime after 2:00, I received a voicemail from Jack, he said that a technician would be out shortly!
Another Gold Star! A shiny, clean truck, soon appeared in front of my house, and the technician, Evan, walked up to my front door. He was in a nice, clean uniform from Heritage, and introduced himself to me. Before entering my house, he put on these blue fabric boot covers. Another Gold Star! I would say within 15 minutes, my issue was resolved. Evan explained about their 'one year warranty'; and asked if there was anything else that I needed. Another Gold Star! Looks like I gave Heritage Plumbing a six-star rating!
Another Gold Star! A shiny, clean truck, soon appeared in front of my house, and the technician, Evan, walked up to my front door. He was in a nice, clean uniform from Heritage, and introduced himself to me. Before entering my house, he put on these blue fabric boot covers. Another Gold Star! I would say within 15 minutes, my issue was resolved. Evan explained about their 'one year warranty'; and asked if there was anything else that I needed. Another Gold Star! Looks like I gave Heritage Plumbing a six-star rating!
Linda S.
Apr 05, 2022
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Don't use this company, charged me 3,686.00 for a 40 gallon water heater installed. Took advantage of us. Never again!
Pj Whitney
Mar 11, 2022
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Ken arrived promptly to repair and replace shower fixtures. He's very pleasant to deal with and is upfront about the costs before beginning the job. We even discussed a future project with potential costs. Everything looks and works great, plus he cleaned up the bathroom so well you'd never know he'd been there! I recommend Ken! Service: Shower repair
