Business Details
20 Years
experience
Emergency
services
Your Trusted Plumbing & HVAC Experts in New Hampshire
Paradigm Plumbing was founded in 2006 by Stephen Labbe, who brings over 26 years of industry experience to our operations. Our mission centers on delivering competitively priced plumbing, heating, and air conditioning services without compromising quality. We empower our employees to master their craft through continuous training and maintain a work environment that balances efficiency with enjoyment. Our commitment to building long-term relationships with customers and business partners has established us as a trusted name in New Hampshire. We specialize in residential and commercial services, including new construction, remodeling, repairs, and maintenance.Our Bryant Factory Authorized Dealer status ensures access to industry-standard tools and ongoing technician education. Our NATE-certified team guarantees 100% satisfaction with every service call. We serve Manchester, Concord, and surrounding areas of New Hampshire, as well as parts of Maine and Massachusetts. Our customer-centric approach combines personalized service with value-driven pricing. Whether you're a homeowner, builder, or commercial entity, we provide reliable solutions tailored to your needs. Our 24/7 emergency services ensure uninterrupted comfort for all clients.
Services
Plumbing Repair
HVAC Service
Electrical Installation
Tankless Water Heaters
Drain Cleaning
Gas Piping
Indoor Air Quality
Commercial HVAC
Solar Installation
Generator Installation
Details
- Year established: 2006
Highlights and features
- 24/7 emergency services available for urgent needs
- NATE-certified technicians with industry-standard training
- Bryant Factory Authorized Dealer status ensures quality equipment
- Serving New Hampshire, Maine, and Massachusetts since 2006
- 100% satisfaction guarantee on all service calls
Associations and certifications
- Bryant Factory Authorized Dealer
- NATE-certified
What people say
Amazing customer service
Professional technicians
Prompt emergency response
Knowledgeable staff
Thorough explanations
Services
Plumbing Repair
Our licensed plumbers specialize in restoring and maintaining plumbing systems for residential and commercial properties. We handle leak detection, drain cleaning, and water conditioning with precision. Our team addresses both emergency repairs and scheduled maintenance to ensure optimal system performance.
HVAC Service
We maintain HVAC systems in peak condition through comprehensive repair, installation, and maintenance services. Our offerings include ductless mini-splits, radiant heating, and indoor air quality solutions. Our technicians service all brands with 24/7 emergency availability.
Electrical Installation
Our electrical services cover residential and commercial needs including panel upgrades, solar installation, and generator systems. We provide landscape lighting solutions and troubleshooting diagnostics for both new construction and existing properties.
Tankless Water Heaters
We install and service energy-efficient tankless water heating systems for continuous hot water supply. Our solutions include gas and electric models with professional diagnostics to ensure long-term reliability and energy savings.
Drain Cleaning
Our specialized drain cleaning services prevent clogs and maintain proper water flow in residential and commercial plumbing systems. We use advanced equipment to clear blockages and maintain optimal drainage performance.
People
Steve Labbe
President
With over 26 years in the industry, Steve founded Paradigm Plumbing in 2006. He prioritizes customer trust and quality service while maintaining an enjoyable work environment for employees.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency plumbing, HVAC, and electrical services for urgent needs.
What areas do you service?
We serve Hooksett, Manchester, Concord, and surrounding areas in New Hampshire, plus parts of Maine and Massachusetts.
Are financing options available?
Yes, we offer 0% financing on select Bryant and Mistu equipment through approved financing programs.
How can I schedule an appointment?
Call us at 603-641-6400 or use our online contact form to schedule service with our team.
Are your technicians certified?
Our team includes NATE-certified technicians and Bryant Factory Authorized Dealers with ongoing industry training.
Videos
Reviews (6)
Cheryl Wasserstrom
Jun 05, 2022
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Connor was a delightful young man to deal with. He explained everything in detail. Very efficient, checked his work twice before he left. Highly recommend this company.
MrNatedraws
Jun 02, 2022
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We had a mini-split system purchased and installed by Paradigm and had a great experience from the sale to install, all staff were professional and friendly. They went above and beyond our expectations. They did not leave until we were comfortable operating the system they went the extra mile! Thank you Paradigm! Highly recommended and will use them for other projects!
Jill G.
Mar 10, 2022
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2 paradigm technicians came out to fix our heat that wasn't working in our upstairs floor and to fix the loud banging noise the furnace and pipes were making. The techs had to order a $35 part and wait (hours) for it to be delivered to our house. They also said they cleaned our furnace while waiting. They charged us a $50 truck fee, $236 for cleaning, $375 labor, $35 parts, total $696. They got the heat working again but did not fix the loud banging noise.
I called the office to let them know that the noise was still happening and to get clarification on the bill amount. The mgr was condescending to me (like other bad reviews have expressed) but finally agreed to give me back $200. I only asked for a partial refund because I feel they really overcharge and didn't completely fix the problem, and he only refunded the money because he knows they overcharge for labor (2 technicians sitting in my driveway waiting for parts is not labor IMO).
One month later the heat stops working again so I called a different plumber. He was here for 1.5 hrs and fixed the problem and the loud banging noise and only charged us $175! I would never ever recommend paradigm!
I called the office to let them know that the noise was still happening and to get clarification on the bill amount. The mgr was condescending to me (like other bad reviews have expressed) but finally agreed to give me back $200. I only asked for a partial refund because I feel they really overcharge and didn't completely fix the problem, and he only refunded the money because he knows they overcharge for labor (2 technicians sitting in my driveway waiting for parts is not labor IMO).
One month later the heat stops working again so I called a different plumber. He was here for 1.5 hrs and fixed the problem and the loud banging noise and only charged us $175! I would never ever recommend paradigm!
Lisa Snair
Mar 07, 2022
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I was having problems with heat in my home. I called Paradigm. First Eric came over to take a look at my system and give me an estimate. The estimate was extremely reasonable. I immediately called to accept the estimated. I was scheduled for my repair work within just a few days. Eric and Noah came to do my repair. They were prompt, professional and clean! My heat works perfectly now. I am very pleased.
Joshua Gourde
Feb 22, 2022
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This review is long past due, but well deserved, I wanna share how amazing this company was to work with. I had quite a bit of work done from 5 mini splits, washer drain/hot/cold pipes installed, to my electrical panel being updated to a bigger panel as well as my first floor cast iron tub being reconnected with drain and faucet, these guys were easy to communicate with and were very respectful while doing there jobs, everything came out great and looks great, we had 1 issue with the electrical box that was a small issue but they came out within 24 hours after initial call an fixed the issue, paradigm is a awesome company to work with when you have multiple jobs to get done in multiple different areas as everything went smoothly, thanks again for the great service
TruthBe T.
Feb 04, 2022
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My son and daughter in law who JUST purchased their first home in Manchester had no hot water. They called for service and a technician came out for over THREE hours and never solved the problem. Your employee PROMISED to come back the next day to try and resolve the problem but he never showed up. My daughter in law called to find out where he was and she was told "no one is coming today, we're booked" Your company left two young new home buyers stranded with no hot water or heat.
Your company never sent anyone back! Your company/employee DIDN'T FIX THE PROBLEM YET YOU CHARGED THEM $580 FOR NOTHING. They were forced to call ANOTHER company and pay again only to found out their oil tank gauge was broken and they had no oil. TELL ME, isn't that the FIRST THING a professional company check? This young couple who are trying to financially manage a new house got screwed TWICE!
I find you and your business to be very unethical. No repairs were done and a simple diagnostic visit that should have been apparent to a "professional", grossly failed. You got your money though didn't you? SHAME ON YOU!
Your company never sent anyone back! Your company/employee DIDN'T FIX THE PROBLEM YET YOU CHARGED THEM $580 FOR NOTHING. They were forced to call ANOTHER company and pay again only to found out their oil tank gauge was broken and they had no oil. TELL ME, isn't that the FIRST THING a professional company check? This young couple who are trying to financially manage a new house got screwed TWICE!
I find you and your business to be very unethical. No repairs were done and a simple diagnostic visit that should have been apparent to a "professional", grossly failed. You got your money though didn't you? SHAME ON YOU!
