Business Details
Emergency
services
Expert Plumbing & Heating Services in Norwalk, CT
Silk Plumbing & Heating is a family-owned and operated business serving Fairfield County for over 100 years. We specialize in comprehensive plumbing and heating solutions, from new construction installations to emergency repairs, catering to residential, commercial, industrial, and municipal clients. Our commitment to quality ensures the use of top-tier materials and advanced technology, such as modern burner systems for boiler efficiency. With a focus on client satisfaction, we provide expert consultations, preventative maintenance, and 24/7 emergency services to address urgent issues like gas leaks and flooding. Our team's expertise, spanning four generations, guarantees reliable service and long-term infrastructure solutions.We pride ourselves on transparency, professionalism, and building trust through decades of consistent performance. Client testimonials highlight our ability to deliver personalized attention and exceptional results, making us a cornerstone of the community. Our services extend beyond technical expertise to include advising on modern systems that enhance comfort and longevity in homes and businesses. By prioritizing safety, efficiency, and customer needs, we maintain our reputation as a trusted partner in plumbing and heating solutions.
Services
Boiler Repair
Plumbing Installations
Bathroom Remodeling
Sump Pump Maintenance
Gas Line Repairs
Highlights and features
- We have over 100 years of experience in plumbing and heating services.
- Our family-owned business prioritizes client satisfaction and quality materials.
- We offer 24/7 emergency services for urgent plumbing and heating issues.
- Our team uses advanced technology for efficient boiler and piping solutions.
- We provide personalized consultations for residential and commercial projects.
What people say
Best and only easy part
Consistently professional
Care provided
Services
Boiler Repair
Our boiler repair service addresses issues like kettling, leaks, and pilot troubles with expert diagnostics and solutions. We prioritize preventative maintenance to avoid breakdowns and ensure safe operation. Using advanced technology, we enhance boiler efficiency and longevity for residential and commercial clients.
Plumbing Installations
We specialize in complete plumbing installations, including boiler replacements and steam fitting. Our team removes outdated equipment and installs modern systems to improve efficiency and prevent water damage. Services are tailored to residential, commercial, and industrial infrastructure needs.
Bathroom Remodeling
Our bathroom remodeling service focuses on modernizing spaces with efficient plumbing systems. We consult on infrastructure upgrades to enhance comfort and functionality, ensuring long-term durability. Projects include fixture replacements and layout optimizations for residential clients.
Sump Pump Maintenance
We inspect and maintain sump pumps to prevent flooding and mold growth in basements. Our service includes diagnostics for faulty systems and recommendations for reliable replacements. Regular maintenance ensures home safety during heavy rain or flash floods.
Gas Line Repairs
Gas line repairs address leaks and exposed piping with immediate solutions. We assess corrosion and recommend replacements to prevent hazards. Our team provides urgent service for residential clients, ensuring safe and code-compliant installations.
People
Ron Silk
Owner
Ron Silk leads Silk Plumbing & Heating with a legacy of four generations in the industry. He emphasizes quality and trust, ensuring client satisfaction through expert service and top-tier materials.
Questions
What services does Silk Plumbing & Heating offer?
We provide boiler repair, plumbing installations, bathroom remodeling, sump pump maintenance, and gas line repairs for residential and commercial clients.
Do you offer emergency services?
Yes, we handle urgent issues like gas leaks and flooding with immediate diagnostic and repair solutions.
What areas do you serve?
We serve Fairfield County, including Norwalk, Wilton, and New Canaan, CT.
What makes Silk Plumbing & Heating unique?
Our 100+ years of experience, family-owned legacy, and commitment to quality materials and client satisfaction set us apart.
Do you provide preventative maintenance?
Yes, we recommend annual boiler and sump pump maintenance to prevent emergencies and extend system longevity.
Reviews (2)
Thomas T.
Sep 27, 2020
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Charged me 20 minutes of travel time at full hourly rate during regular business hours to come from his office 4 miles away. When I called the office and asked them to explain their travel time policy, they failed to return two phone calls. If you are looking for someone to joyride around town and then charge you for it, then this is the guy for you.
Joe A.
Jul 12, 2019
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A tech from Silk came out to change my kitchen faucet and install a simple single cartridge filter inside cabinet. Bryan and helper/trainee Vinnie were very nice and professional but having just moved and being sick I stayed in the other room. There seemed to be an awful lot of deliberating and talking over the parts which are as simple and basic as exist. Next thing I know - 2 hours later - they're done and the bill is $350!
I don't know how much of that was the trainee's training but I've had multiple contractors and 3 plumber friends of friends since tell me it should've been an hour max and actually less. So I feel raped but it's my fault for not asking ahead for hourly rate and if time is prorated over 1st hr. I should've waited until my head cleared from the moving coma I was in - I'm the idiot. Never again
I don't know how much of that was the trainee's training but I've had multiple contractors and 3 plumber friends of friends since tell me it should've been an hour max and actually less. So I feel raped but it's my fault for not asking ahead for hourly rate and if time is prorated over 1st hr. I should've waited until my head cleared from the moving coma I was in - I'm the idiot. Never again
