Business Details
35 Years
experience
Emergency
services
Trusted Plumbing & Heating Services in Boston, MA
Allen Plumbing has been delivering residential and commercial plumbing and heating solutions since 1991. Our team combines technical expertise with a commitment to reliability, integrity, and customer satisfaction. We prioritize transparent communication, upfront pricing, and minimizing disruption during service. With over three decades of experience, we serve the Greater Boston area, offering emergency services, high-efficiency system installations, and preventive maintenance. Our reputation for professionalism and quality work is reflected in long-term client relationships and positive referrals from satisfied customers across diverse industries.
Services
Plumbing Repairs
Heating Systems
Tankless Water Heaters
Drain Cleaning
Bathroom Installations
Details
- Year established: 1991
Highlights and features
- We offer 30+ years of plumbing and heating expertise in Boston.
- Our team guarantees upfront pricing with no hidden fees.
- 24/7 emergency service for urgent plumbing and heating needs.
- Certified technicians with Master Plumber and Journeyman licenses.
- Proven track record serving commercial clients like Custom House Tower.
What people say
Prompt, professional service
24/7 emergency availability
Transparent pricing
Expertise in older systems
Courteous technicians
Services
Plumbing Repairs
We specialize in fixing leaks, clogged drains, broken water heaters, and frozen pipes. Our technicians use advanced tools to diagnose and resolve issues quickly, minimizing water damage and inconvenience. Customers appreciate our transparent pricing and 24/7 emergency availability for urgent repairs.
Heating Systems
Our team installs, maintains, and repairs high-efficiency heating systems, including boilers and furnaces. We focus on energy-saving solutions that reduce utility costs while ensuring comfort. Commercial clients rely on us for large-scale system upgrades and preventive maintenance programs.
Tankless Water Heaters
We install compact, energy-efficient tankless water heaters that provide hot water only when needed. This technology reduces energy consumption by eliminating standby heat loss. Homeowners benefit from lower utility bills and endless hot water supply for households of all sizes.
Drain Cleaning
Our professionals clear clogged drains using high-pressure jetting and specialized augers. We handle chronic drainage issues with preventive maintenance plans and offer camera inspections to identify underlying pipe problems. Residential and commercial clients trust us for fast, lasting solutions.
Bathroom Installations
We handle complete bathroom renovations, including fixture installations and plumbing system upgrades. Our team ensures water-efficient designs while maintaining structural integrity. Customers receive personalized consultations to optimize space and functionality during bathroom overhauls.
People
Michael Allen
Owner and Founder
Michael founded Allen Plumbing in 1991 after earning his Master Plumber license in 1989. He combines technical expertise with a passion for problem-solving, overseeing operations while maintaining hands-on involvement in complex projects.
Adam Goodman
Office Administrator/Dispatcher
Adam manages scheduling and customer communications, ensuring seamless service coordination. With over a decade at Allen Plumbing, he prioritizes clear updates and flexible appointment options for residential and commercial clients.
Bob McConnell
Master Plumber
Bob brings 30+ years of experience, holding both Journeyman and Master Plumber licenses. He specializes in commercial heating systems and mentors apprentices while handling complex installations and repairs across Greater Boston.
John Roberto
Apprentice Plumber
John is completing his fourth year of apprenticeship, preparing for his Journeyman License. He focuses on residential systems, gaining expertise in older plumbing infrastructure while providing customer-friendly service throughout Somerville and surrounding areas.
Questions
What plumbing and heating services do you offer?
We provide emergency repairs, system installations, drain cleaning, bathroom remodeling, and preventive maintenance for residential and commercial properties across Greater Boston.
Do you offer 24/7 emergency service?
Yes, our team responds to plumbing and heating emergencies 24 hours a day, 7 days a week, with technicians available within minutes of your call.
Which areas do you serve?
We serve Boston, Somerville, Cambridge, Winchester, Belmont, Arlington, Woburn, and surrounding communities in Massachusetts.
Are your technicians licensed?
All our plumbers hold valid Journeyman or Master Plumber licenses, with ongoing training in the latest plumbing and heating technologies.
What payment methods do you accept?
We accept major credit cards, checks, and cash payments for all residential and commercial services.
Do you offer warranties on your work?
Yes, we provide a one-year warranty covering major repairs and installations, with all work meeting local building code requirements.
Reviews (5)
Sean Westgate
Mar 14, 2022
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Extremely professional and outstanding courtesy! Not to mention very good plumbing but the former are more important than just knowing how to do the job.
Connie Sawyer
Dec 16, 2020
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I've used Allen Plumbing for over 30 years. Lori is attentive to the office, leaving Michael to do the plumbing. His work has always been impeccable. He recently installed a tankless water system for me that has completely changed how warm my place is. It saved some money also. Plus, Michael has quite the whistle
Amanda Nicholson
Feb 21, 2020
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Michael is awesome. Great attentive service. Persistent in the face of challenging issues. And Lori, the business manager, rocks.
D. Fisher
Mar 29, 2019
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I've used Michael on at least 10 projects. I'm a contractor and I have never had a problem with his service or price. The reality is that people's time is worth something, especially on a weekend emergency call.
David H.
Jul 22, 2018
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We called them because of a leak in our waste main. This is a condo building, and the past three property inspectors all quickly and easily noticed the pipe was cracked (without being told about it) and recommended repairing it sooner than later. We had a horrible stench in the basement at times. My own personal plumber found it as well. We called Allen Plumbing, who came by and did not find any crack in said pipe.
Not only did they charge us $125 to accomplish nothing other than wasting or time, they tried to scam us into a $700 "smoke test" although they wouldn't guarantee that would find any leaks either. There are enough plumbers in the neighborhood. I should have called Prospect Hill Plumbers first.
Not only did they charge us $125 to accomplish nothing other than wasting or time, they tried to scam us into a $700 "smoke test" although they wouldn't guarantee that would find any leaks either. There are enough plumbers in the neighborhood. I should have called Prospect Hill Plumbers first.