Basnett Plumbing, Heating, & AC

Our licensed plumbers address leaks, clogs, and system failures with precision, using advanced diagnostics to resolve issues quickly. We prioritize minimizing disruption while ensuring long-term reliability. Customers appreciate our transparent communication and 24/7 availability for urgent repairs.

We install high-efficiency heating and cooling systems tailored to your homes needs, including heat pumps and ductless mini-splits. Our team ensures proper sizing and integration for optimal performance. Customers highlight our expertise in Mass Save rebates and seamless financing options.

From panel upgrades to EV charging stations, our certified electricians deliver safe, code-compliant solutions. We specialize in whole-house generators and smart home integrations. Clients praise our punctuality and attention to detail in complex installations.

Using Aeroseal technology, we seal leaks and clean ductwork to improve indoor air quality and system efficiency. Our process reduces energy costs and allergens. Customers note faster HVAC response times and cleaner home environments post-service.

We replace outdated water heaters with energy-efficient models, including tankless and heat pump options. Our technicians ensure proper installation and disposal. Clients value our upfront pricing and same-day service availability.

With over 30 years in the plumbing industry, Rob leads Basnett with a focus on quality and customer satisfaction. He holds multiple industry certifications and has served as president of state plumbing associations.

Lori oversees office operations and policies, ensuring efficient service delivery. Her administrative leadership supports the companys growth and commitment to community partnerships.

A trusted technician with expertise in plumbing and HVAC, Taylor is praised for thorough diagnostics and clear communication. He consistently receives top customer satisfaction ratings.

Specializing in complex repairs, Wayne brings over two decades of experience. Customers highlight his professionalism and ability to resolve challenging system issues efficiently.

Known for his friendly demeanor and technical skill, Phinias excels in emergency plumbing and HVAC maintenance. Clients frequently request him for repeat service.

We serve Littleton, MA, and surrounding towns including Acton, Concord, Sudbury, and Westford.

Yes, we provide 24/7 emergency plumbing and HVAC services for urgent needs.

Yes, we offer GreenSky and Synchrony financing for qualifying home comfort upgrades.

Our team includes licensed master plumbers, electricians, and certified HVAC specialists with ongoing training.

Yes, we offer Platinum, Gold, and Silver maintenance plans for plumbing, HVAC, and electrical systems.

Call us at 978-431-2906 or use our online form to request an appointment.

Leo has been servicing our boiler for a few years and now has added our AC maintenance. He is always professional and great to work with. Great customer service. Leo identifies potential issues in a clear manner and provides some recommendations for both short-term and long-term. Would definitely recommend Leo for servicing needs.

Had an issue with my faucet that was installed less than one year ago. From start to finish they got me in quick and took care of the problem for no additional cost. Wayne was great and was super knowledgeable. Great to know they stand behind their work. Service: Faucet repair

I've used Basnett for years and the entire team is absolutely fantastic! From Robyn in the front office to Wayne for all my heating and plumbing services to Mike for my electrical services, they are top notch! They are timely, friendly, professional, knowledgeable, and high quality. Their work is excellent. I have a complicated double boiler system and Wayne is a master at servicing it every year.

He can handle any issue and leaves the work site cleaner than when he came. He's also a pleasure to work with. I just started using their electrical services and Mike is absolutely fantastic. He hung a complicated, delicate chandelier beautifully and replaced several light fixtures and switches. His work is impeccable - precise and clean. He is a pleasure to work with and just as much of a perfectionist in his work as I am. I highly recommend Basnett! If you join the loyalty program, you save on the work and it pays over time if you use them multiple times over the year.

This was GREAT! Leo came exactly when the schedule time was. Serviced my heating system and even found a leak in a pipe and was able to fix right on the spot. It was in a tricky spot but being the trained professional he knocked it out of the park! Thanks again. Services: Heating system maintenance, Plumbing leak detection

They came out and wanted $657 to install a simple dishwasher. No takeaway. Just install. Here's the kicker: they come out to you to give you the price. They don't do it over the phone. Coming out to you coats $79. so essentially, the business strategy is to come out to you, give you an INSANE price and charge you $79 for the drive. good business strategy for them. Not for you.