Business Details
50 Years
experience
Emergency
services
Your Trusted Drain Cleaning Experts in Boston, MA
John's Sewer & Drain Cleaning has been serving Boston businesses and homes since 1976 with comprehensive drain solutions. Our team of trained technicians provides 24/7 emergency services, utilizing advanced equipment like 4,000 psi water jetting trucks and video inspection systems. We specialize in residential and commercial drain cleaning, stormwater management, and pipe lining services. Our commitment to rapid response ensures arrival within two hours of service calls. With decades of experience maintaining Boston's drainage infrastructure, we combine technical expertise with personalized service.Our approach emphasizes transparency, with technicians explaining processes and offering maintenance advice during every visit. Customer satisfaction is guaranteed through competitive pricing and thorough cleanup after every job. We serve homeowners, property managers, and restaurant operators across the Metro Boston area. Our two-hour response guarantee applies to all emergency plumbing needs. Recognized for exceptional service, we maintain long-term relationships with both residential and commercial clients.
Services
Drain Cleaning
Water Jetting
Stormwater Management
Video Inspection
Pipe Lining
Details
- Year established: 1976
Highlights and features
- We offer 24/7 emergency drain cleaning services with a two-hour response guarantee
- Our technicians use 4,000 psi water jetting equipment for thorough drain clearing
- We provide video inspection diagnostics to identify exact pipe issues
- Our team explains all procedures and offers maintenance advice during service calls
- We guarantee competitive pricing compared to national plumbing chains
What people say
Outstanding service
Quick response
Excellent service
Competitive pricing
Professional technicians
Services
Drain Cleaning
Our drain cleaning service removes blockages using advanced equipment and techniques. Technicians clear residential and commercial drainage systems including kitchen sinks, sewer lines, and floor drains. We guarantee complete system functionality after every service call.
Water Jetting
This service uses 4,000 psi water jetting to remove stubborn clogs and buildup in sewer lines. The powerful system effectively clears grease, mineral deposits, and tree root intrusions from commercial and residential piping.
Stormwater Management
We maintain and repair stormwater drainage systems including catch basins, area drains, and water quality units. Our technicians ensure proper water flow and compliance with local environmental regulations for commercial properties.
Video Inspection
Using crawler camera technology, we identify pipe issues without destructive excavation. This service provides visual confirmation of clogs, cracks, or root intrusion in sewer lines and drain systems.
Pipe Lining
Our pipe lining service repairs damaged pipes without excavation. This minimally invasive technique restores pipe integrity for sewer lines and drainage systems in residential and commercial properties.
Questions
What drain services do you offer for homeowners?
We provide complete residential drain solutions including sink, tub, toilet, and main sewer line cleaning using modern equipment and techniques.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency drain cleaning with a two-hour response guarantee for urgent plumbing issues.
What commercial drain services are available?
We offer grease trap cleaning, stormwater management, and industrial drain maintenance for restaurants, property managers, and commercial facilities.
How do you diagnose drain problems?
We use video inspection technology to visually identify clogs, cracks, or root intrusion in drain lines before performing repairs.
What areas do you service?
We serve Boston and surrounding communities including Woburn, Medford, Billerica, Wilmington, and Quincy areas.
How much do your services cost?
Pricing varies by service type and complexity. We provide competitive rates with no hidden fees, typically lower than national plumbing chains.
Reviews (7)
Wenzhuo Liu
Jun 19, 2022
Report
I called on Monday late afternoon and got scheduled 8-10am the next morning, super accommodating to me! Denny or Dennis came out and fixed my clogged kitchen drain less than 10 mins, and he cleaned the surface, tightened everything, test ran the water, everything was smooth and super! Plus the price is affordable, will definitely use JS again. :
Sue Comeau
May 19, 2022
Report
Technician arrived promptly as scheduled. He assessed the situation and went out to retrieve equipment necessary to clear clogged shower drain. He completed his work and left everything the way he found it. I would definitely use John's Sewer & Pipe Cleaning service again. Service: Drain cleaning
Randi L.
May 11, 2022
Report
I called and spoke to a nice man who let me know I would be able to have service same day. An associate came out within 2 hours of me calling. He diagnosed the issue and worked super hard until my clog was cleared. He also cleaned up after the mess. I would recommend this business to everyone. Payment was easy and I received a receipt right away.
James McMahon
Apr 24, 2022
Report
John's Sewer & Pipe team were incredibly responsive and repaired the issue with our main line drain in a professional and timely manner. I would recommend to a friend. Corey was doing our service and he was great to work with. Thank you for your fast response. Service: Drain cleaning
Paula Kelly
Mar 24, 2022
Report
We had a major block and were told that we possibly needed house trap removed costing 10k. JS sent such an honest lovely guy who came and with some hard work was able to unblock our mainline. He made sure before he left that the water was flowing properly(which wasn't done by 2 other companies!). He was kind and patient and my family are forever grateful! Edited to add :the price the gentleman quoted was the ACTUAL price in the end. Unheard of!
Kaya Carlisle-Wimble
Mar 21, 2022
Report
Just had the absolute WORST experience with this company and will probably never recommend them to anyone in the future. The plumber who showed up was so rude to my husband it was unreal and went as far to tell him to "spit it out" because he wasn't explaining what was wrong with our faucet fast enough. Completely unprofessional and I'm utterly disgusted at the lack of patience. Wish I knew his name. 100% DO NOT RECOMMEND. Safe to say he left very promptly and I don't wish for a return.
Tri Pham
Mar 20, 2022
Report
I found John's Sewer and Drain Cleaning through a plumbing contractor. My bath tub was backed up from a clogged drain pipe. I called first thing in the morning, and they sent out a technician around noontime. They were in and out within 30 minutes. The technician was very professional, friendly, and informative. Also, I learnt that they have 24 hr service, which I didn't know. I'm so glad I found them. I would recommend them to everyone I know. Thank you!
