Business Details
49 Years
experience
Emergency
services
Expert Plumbing Services in West Des Moines
Wayne Rhiner Plumbing has delivered quality plumbing services for over 30 years, serving Des Moines and surrounding communities with prompt, professional technicians. Established in 1977 by Wayne and Morna Rhiner, the business relocated in 2005 under Deborah Rhiner's leadership while maintaining its commitment to excellence. Our licensed, insured technicians specialize in repair, remodeling, and drain cleaning, with expertise in older fixtures and modern innovations.We provide clean, well-stocked trucks with GPS technology for efficient service and offer free estimates on remodels and additions. With decades of combined experience, our team prioritizes customer satisfaction through reliable solutions and transparent communication.
Services
Plumbing Repair
Sump Pump Services
Drain Cleaning
Water Heater Repair
Emergency Plumbing
Details
- Year established: 1977
Highlights and features
- We offer over 30 years of local plumbing expertise.
- Our licensed technicians provide 24/7 emergency service.
- Free estimates on all remodeling and addition projects.
- Specializing in repairs for older and modern plumbing systems.
- Serving West Des Moines and surrounding communities since 1977.
What people say
Prompt service
Knowledgeable staff
24/7 availability
Reliable repairs
Friendly technicians
Services
Plumbing Repair
Our licensed technicians handle all residential and commercial plumbing repairs, from leaks to gas line issues. We specialize in both modern systems and older fixtures unavailable elsewhere. With GPS-equipped trucks and 24/7 availability, we resolve emergencies promptly while offering free estimates for larger projects.
Sump Pump Services
We provide comprehensive sump pump repair and installation services to prevent water damage. Our team addresses battery backups, water backup systems, and standard pump replacements. With decades of experience, we ensure reliable protection against flooding for homes and businesses in Des Moines and surrounding areas.
Drain Cleaning
Specializing in drain cleaning for kitchens, bathrooms, and main sewers, we use advanced techniques to clear blockages efficiently. Our services include laundry and tub drain maintenance, main sewer line cleaning, and preventative solutions. We handle both minor clogs and major commercial drainage issues with minimal disruption.
Water Heater Repair
We repair, replace, and install all types of water heaters, including tankless models. Our expertise covers Bradford White, Rheem, and State Waterheaters. From leak repairs to complete system upgrades, we ensure reliable hot water supply while offering energy-efficient solutions for residential and commercial properties.
Emergency Plumbing
Available 24 hours a day, our emergency plumbing service addresses urgent issues like burst pipes and gas leaks. With live phone support and rapid response times, we minimize damage and restore functionality quickly. Customers praise our holiday availability and technicians' expertise in critical situations.
People
Wayne Rhiner
Founder
Wayne Rhiner established the company in 1977, building a reputation for quality plumbing services in Valley Junction. His expertise in older plumbing systems laid the foundation for the business's enduring success.
Morna Rhiner
Co-Founder
Morna Rhiner partnered with Wayne to launch the business, contributing to its early growth and community presence. Her commitment to customer service helped establish the company's trusted local reputation.
Deborah Rhiner
Owner
Deborah Rhiner took ownership in 2005, relocating the business while maintaining its core values. She continues the family legacy of providing expert plumbing solutions and personalized service to central Iowa residents.
Questions
What plumbing services do you offer?
We provide repair, remodeling, drain cleaning, water heater services, sump pumps, gas lines, and 24/7 emergency plumbing support for residential and commercial properties.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with live phone support and rapid response times for urgent issues like leaks or gas lines.
Which areas do you serve?
We serve West Des Moines, Des Moines, Adel, Ankeny, Altoona, Norwalk, and surrounding communities in central Iowa.
Are your technicians licensed and insured?
All our technicians are licensed, bonded, and insured with over 20 years of experience in residential and commercial plumbing systems.
Do you offer free estimates?
Yes, we provide free estimates for all remodeling projects and additions during regular business hours.
How can I schedule an appointment?
Call (515) 882-7967 anytime or use our online form to request service. We respond to non-emergency requests within the same business day.
Reviews (5)
Alan Sherman IA-West Des Moines
Jun 06, 2022
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Professional and knowledgeable, as they should be, from the office through the plumbers that have served us for years Services: Plumbing pipe repair, Shower repair, Garbage disposal installation
Jessica Kinkel-Schuster
Jul 11, 2021
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Frustrated. I had an appointment. They called less than a half hour before the appointment to reschedule. One of their techs had COVID. So we set a new date and they never called during the two hour window. I tried calling twenty minutes after they were supposed to show up and it asked me to enter my phone number and pin? I'll be moving on to find someone more reliable.
Rick Eaton
May 01, 2021
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We bought a new toilet at Costco. I was happy to find one we liked and save a few dollars buying it there. We called Reiner on Grand to have them install the toilet for us. After the work was finished and they gave me the bill, I noticed there was a charge on the bill I hadn't noticed. I called the man who had done the install. He said they charged me a fee for not buying the toilet from them! WHAT?! Ridiculous. I called other plumbers to ask if that fee is typical. They said no. Beware.
Arun Gupta
Feb 27, 2021
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Overall had a poor and frustrating experience. Poor communication, miscommunication and over charged after quoting me a price for the job. Was taken advantage of for being in the unfortunate situation of a broken water heater in the middle of winter. The company is a contractor with home warranty companies to generate business but over charges so you end up paying a ton out of pocket anyways. Jason was very competent and seemingly did good work.
Dmitry Y.
Dec 18, 2017
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We have home warranty and always try to request all plumbing related items to be fixed by Wayne Rhiner Plumbing, which is one the local warranty-authorized service providers. Their technician - Chuck - is very knowledgably and is good at fixing things the first time. It is a small company and it could take couple of days to schedule the visit, but they have been very accommodating in setting service appointments. The person scheduling appointments is very pleasant and has great customer service skills. Would highly recommend this company!
