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Business Details
41 Years
experience
Emergency
services
Trusted HVAC, Plumbing & Electrical Services in Birmingham
Established in 1985, Sentry has built a reputation as a trusted provider of comprehensive heating, cooling, plumbing, electrical, and generator services. Our team of licensed and certified professionals delivers 24/7 emergency support across Birmingham and 25 surrounding cities, combining decades of local expertise with cutting-edge solutions. Recognized as Alabamas first and only 11-time Carrier Presidents Award winner, we maintain rigorous industry standards through our Factory Authorized Dealer status.

Our commitment to excellence extends beyond technical proficiency to include personalized service, with financing options available to ensure accessible comfort solutions. Backed by 1,300+ customer reviews and a legacy of community involvement, we approach every project with the same dedication to quality that has defined our company since its founding.
Services
AC Repair AC Installation Furnace Repair Heat Pump Maintenance Plumbing Services Electrical Services Generator Installation Commercial HVAC Drain Cleaning Water Heater Repair
Details
  • Year established: 1985
Highlights and features
  • Decades of Trusted Service since 1985
  • 24/7 Emergency Service availability
  • Financing Options Available for all projects
  • 11-time Carrier Presidents Award winner
  • Licensed & Certified Professionals on staff
Associations and certifications
  • Carrier Factory Authorized Dealer
  • Alabama Lead Contractor Certification #ALRRP2014275-900943
What people say
Excellent work Knowledgeable technicians Clean job site Highly recommend Prompt service
Services
AC Repair
Our AC repair service addresses cooling system failures with rapid response times and lasting solutions. Technicians diagnose refrigerant leaks, compressor issues, and electrical malfunctions using advanced diagnostic tools. We prioritize restoring comfort while maintaining energy efficiency, with repairs covered by our satisfaction guarantee.
Generator Installation
Professional generator installation ensures uninterrupted power for homes and businesses. We handle proper placement, electrical integration, and safety compliance for both portable and standby systems. Our Generac-certified technicians optimize system performance for emergency readiness.
Commercial HVAC
Tailored HVAC solutions for commercial spaces maintain climate control and energy efficiency. Services include system design, installation, and preventive maintenance for offices, retail spaces, and industrial facilities. We minimize downtime while extending equipment lifespan.
Plumbing Services
Comprehensive plumbing solutions cover repairs, installations, and maintenance for residential and commercial properties. Our licensed plumbers handle water heater replacements, drain cleaning, and sewer line repairs using modern techniques like video inspections.
Electrical Services
Electrical services include panel upgrades, lighting installations, and safety inspections. Certified electricians perform code-compliant work for new constructions and renovations, with emergency repairs available 24/7 to restore power safely.
People
Charlie Conklin
Founder
Founded Sentry in 1985 with a vision for reliable 24/7 service. Established company reputation for technical excellence and customer care.
Michael Tortomase
Plumbing Division Leader
Joined Sentry in 2003 to expand plumbing services. Brings 30+ years of plumbing expertise and customer service leadership.
Questions
What HVAC services do you offer for residential customers?
We provide AC repair, furnace installation, heat pump maintenance, and system replacements for homes in Birmingham.
Do you offer emergency plumbing services?
Yes, our 24/7 emergency service handles urgent plumbing repairs including leaks, clogs, and water heater failures.
Are financing options available for HVAC installations?
Yes, we offer flexible financing programs to make comfort solutions more affordable for homeowners and businesses.
What commercial HVAC services do you provide?
We handle commercial system installations, preventive maintenance, and emergency repairs for businesses in Birmingham and surrounding areas.
Do you service water filtration systems?
Yes, our plumbers install and maintain whole-house water filtration systems to improve water quality for homes and businesses.
Reviews (5)
Lori Moler
Jun 25, 2022 Report
I have used Sentry for HVAC maintenance for 10 years with good results, so when one of my units needed to be replaced, I chose Sentry to install a new Carrier unit. I was most impressed. The install team arrived at my home at 7:30 a.m. and worked until 5:30 p.m. Joseph, Jamie and Alex were very professional. They were careful to wear shoe coverings when inside and cleaned up before they left. It was raining, so they put up a tent for the outside work.

They were so quiet, I hardly knew they were in my home. They went over everything they did with me before they left. It was a great experience. As anticipated, my upstairs unit needed to be replaced 3 months after Sentry did a great job replacing the downstairs unit. This time it was Sentry team Ben (sales), Jamie (installer from March install) and Jordan T (installer) to the rescue. Jamie and JT did an outstanding job in extreme attic heat. As before, they were polite and professional. Great experience. I hope to be cool in the summer and warm in the winter for many years to come. Thank you, Sentry.
Amy Reese
Jun 19, 2022 Report
My main level HVAC gave out in the middle of June! My mother lives with us and has COPD, so the added heat and humidity were an added pressure on her breathing. Since Sentry had installed our second level HVAC several years ago, I knew I could call them and get excellent service. They came the next day and started work the following day. Kenneth Wells explained that I could add an air purifier that would help my mom's breathing on a daily basis.

Great News! Thanks Kenneth. The two technicians, Jamie and Jordan H.,W ere both very friendly and professional. They worked really hard to get the job done before the end of day. They were life savers! I will definitely recommend Sentry services to others, as well as continue to use myself!
Linda Byrne
Jun 07, 2022 Report
I recently had my ductwork replaced. Everyone that I dealt with at Sentry was very knowledgeable, professional, and courteous. Everyone starting with the technician, Cole, who evaluated the problem, to Ben, who planned the replacement, to Terry and his crews that did the installation were great. They kept me updated and informed every step of the way. I will recommend Sentry to everyone!
Larry Johnson
May 30, 2022 Report
Been using Sentry for 15 years and very pleased with their service. Recently had new air units installed, Jamie and JT were the installers. Absolutely two of the hardest working installers I've seen. They were polite, friendly, knowledgeable, and accommodating to any question or concerns I had. I never felt uncomfortable asking either of them a question, very customer conscience. They also were careful not to damage our home, took necessary precautions to protect our carpets and such. Really nice guys, welcome in our home any time.
Nancy Clark
May 22, 2022 Report
Our experience with Sentry Heating was excellent. From the start Tom diagnosed our system and recommended replacement. Ben McCoy provided information on system options, installation and financing. Jamie, Alex, and Dontae arrived the next day to install a new upstairs HVAC Ecobee Carrier system. The techs did a thorough, professional job and we are enjoying cool air again. Many thanks to all who coordinated this install. We highly recommend this company.