Business Details
30 Years
experience
Emergency
services
Expert Plumbing & HVAC Services in Northern Colorado
Ace Hi Plumbing, Heating & Air has been serving Northern Colorado since 1996, providing expert plumbing, heating, and air conditioning services to residential, rural, and commercial clients. Founded by Rick and Shawn Dowling, our family-owned business combines decades of hands-on experience with a commitment to personalized service. Rick, a Master Plumber with over 40,000 hours of training, brings technical expertise and problem-solving precision, while Shawn ensures efficient operations and customer-centric communication.Our team specializes in sewer and drain cleaning, water heater installation and repair, furnace maintenance, and HVAC system diagnostics, using advanced technology like in-line video inspections. We prioritize community involvement, ethical practices, and transparent pricing, offering 24/7 emergency services to address urgent needs. With locations in Loveland, Fort Collins, and Estes Park, we pride ourselves on delivering reliable solutions that combine technical excellence with neighborly care.
Services
Plumbing Repairs
HVAC Maintenance
Water Heater Installation
Sewer Cleaning
Drain Repair
Details
- Year established: 1996
Highlights and features
- 25+ years of combined plumbing and HVAC expertise
- Family-owned business with hands-on owner involvement
- 24/7 emergency service for urgent plumbing/HVAC needs
- Certified technicians specializing in Navien systems
- Community-focused with transparent pricing policies
What people say
Great work ethic
Prompt and efficient
Caring service
Professional demeanor
Thorough explanations
Services
Plumbing Repairs
Our plumbing repair specialists address leaks, clogs, and system failures using advanced diagnostic tools. With 24/7 emergency availability, we handle everything from faucet repairs to complex sewer line issues. Technicians utilize in-line video inspections to identify hidden problems and provide lasting solutions for residential and commercial properties.
HVAC Maintenance
Preventative HVAC maintenance ensures system longevity and efficiency. Our certified technicians perform comprehensive inspections, filter replacements, and component checks for furnaces, heat pumps, and boilers. Regular maintenance reduces breakdowns and improves energy efficiency by up to 40% while maintaining optimal indoor air quality.
Water Heater Installation
We install and repair all water heater types including tankless, gas, and electric models. Our Navien-certified technicians specialize in energy-efficient tankless systems that provide on-demand hot water. Proper installation ensures safety compliance and maximizes system lifespan while reducing utility costs.
Sewer Replacement
Our sewer repair experts handle line replacements, excavation, and trenchless solutions. Using high-pressure jetting and camera inspections, we identify blockages and pipe damage. Emergency services address backups and leaks, while preventative maintenance prevents future system failures in residential and commercial properties.
Drain Cleaning
Professional drain cleaning services restore flow and prevent backups using hydro-jetting and mechanical augers. We clear residential and commercial drains in kitchens, bathrooms, and sewer lines. Regular maintenance prevents costly clogs and extends the lifespan of plumbing systems while maintaining hygiene standards.
People
Rick Dowling
Co-Owner & Master Plumber
With 40,000+ hours of training and Colorado state licensing, Rick brings technical expertise to complex plumbing systems. His background in plumbing supply ensures optimal component selection for durable repairs. Rick oversees technical operations and quality control.
Shawn Dowling
Co-Owner & Operations Manager
Shawn manages customer service and dispatch operations, leveraging her problem-solving skills to coordinate efficient service calls. Her attention to detail ensures accurate diagnostics before technician dispatch. She handles pricing transparency and customer communication.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing and HVAC services for urgent issues like leaks, heating failures, and drain backups.
What areas do you service?
We serve Loveland, Fort Collins, Estes Park, Berthoud, and surrounding Northern Colorado communities for all plumbing and HVAC needs.
Are your technicians certified?
Our team includes Navien-certified technicians and licensed plumbers with extensive training in modern plumbing and HVAC systems.
How often should HVAC systems be maintained?
We recommend annual HVAC maintenance to ensure efficiency, prevent breakdowns, and maintain manufacturer warranties on heating and cooling systems.
What water heater brands do you service?
We work with all water heater brands including Navien tankless systems, providing repairs, installations, and maintenance for gas, electric, and tankless models.
Reviews (6)
Mary Scott
May 25, 2022
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I have used Ace Hi on several occasion for 3 old, rustic cabins. Yesterday was the most recent: a second opinion on a major drain clog that another plumbing company worked on for 8 hours without resolution short of excavating outside the cabin. Mark came to give a second opinion and within an hour or so he had solved the problem - no excavation. Mark, and another employee from the past, has always been kind, patient, truthful, and offers tips for best maintenance of old systems. It's wonderful to have professionals that I trust. Mark, don't you EVER retire!
Steve & Barb Nytes
May 22, 2022
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Rick is always so prompt and does great quality work! We called on a holiday weekend and he was there in 15 minutes and took care of the problem. We needed them again today, and as usual Rick came over in a very timely manner and gave us all the help we needed. Great company! Service: Heating system maintenance
Pmi Estes Park
Apr 07, 2022
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We are a professional property management company in Estes Park and Ace HI has been the most available and reliable in meeting our plumbing and heating needs for all of our properties. We cannot express enough how impressed we are with their knowledge, expertise, and professional service. We Highly recommend ACE HI PLUMBING. Lowell Richardson PMI Estes Park and PMI Northern Colorado
Amanda Bybee
Dec 05, 2021
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Rick from Ace Hi came out on Christmas morning to address an issue at our rental house. He was very responsive and took care of two issues so that the tenants could have water on Christmas day. We really appreciated their willingness to get out and take care of people, even on a holiday when I'm sure they would have preferred being at home with family.
Dave Fletcher
Oct 09, 2021
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Previous A/C and furnace needed to be replaced. Went with Ace-Hi and couldn't be happier. Very responsive and the work was excellent! Had both HVAC and plumbing work done and they were great at both. Would recommend to anyone! Services: Install AC, Install thermostat, Heating system installation
Scott Boyd
Sep 22, 2021
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We've had two amazing experiences with Ace Hi. First, our house had a water main leak that Ace Hi was able to fix by boring under our front yard and replacing our main line. This was done incredibly quickly and professionally, and even made sure we had running water in the house throughout the process. Very thoughtful! Second, our kitchen sink suddenly stopped draining and Ace Hi was able to come out within 24 hours of us calling to fix the problem. Zach and Jonas were punctual, professional, cheerful, and thorough, ensuring the job was done properly. Highly recommend!
