Business Details
Emergency
services
Trusted Water Heater Repair & Replacement Experts in Western PA
Dr Waterheater has served Western Pennsylvania for over 30 years, establishing itself as a trusted leader in water heater repair and replacement. Our family-owned business combines deep industry expertise with a commitment to personalized service, ensuring every customer receives tailored solutions that meet their specific needs and budget. Our team of factory-authorized technicians, including registered master plumbers, delivers same-day service with unmatched professionalism and expertise. We pride ourselves on using only high-grade, professionally built equipment, avoiding discount-store alternatives that compromise quality. Our owner, John Relihan, brings decades of hands-on experience, having trained directly with manufacturers and influenced product design advancements.This dedication to excellence has earned us a flawless 23-year record with the Better Business Bureau and enduring loyalty from over 700 annual customers. We handle every project from consultation to cleanup, including removing old units, and offer transparent pricing with no hidden fees. Our senior discount and acceptance of all major payment methods reflect our commitment to accessibility and customer satisfaction. By focusing on residential, commercial, and industrial water heater specialization, we maintain unrivaled competence in our field. This legacy of trust, technical mastery, and customer-first values defines Dr Waterheaters enduring success.
Services
Water Heater Repair
Same-Day Replacement
Emergency Service
Senior Discount Program
CEC Water Heater Program
Load Management Installation
Plumbing Consultation
Factory-Authorized Parts
Commercial Solutions
Residential Solutions
Highlights and features
- We offer 30+ years of specialized water heater expertise.
- Our factory-authorized technicians ensure precise installations and repairs.
- Same-day service available with no hidden fees.
- Senior discounts provided for residential customers.
- Flawless 23-year record with the Better Business Bureau.
Associations and certifications
- Better Business Bureau
What people say
No BBB complaints in 23 years
Expert and reliable service
Factory-trained technicians
Senior discount available
Same-day replacement
Services
Water Heater Repair
Our factory-authorized technicians diagnose and fix water heater issues efficiently. We service all residential, commercial, and industrial models using professional-grade parts. With same-day availability and transparent pricing, we ensure minimal disruption to your hot water access.
Same-Day Replacement
We replace outdated or damaged water heaters in one visit, including removal of old units. Our trucks stock high-grade models for immediate installation. This service suits homes and businesses needing urgent solutions without compromising quality or efficiency.
Emergency Service
Available for urgent water heater failures, our emergency team responds promptly to residential and commercial clients. We prioritize rapid resolution to restore hot water access, even outside regular business hours, with no extra charges for after-hours calls.
CEC Program
We install Central Electric Cooperative-approved Marathon water heaters under the CEC Load Management Program. This service includes program enrollment, compliance with five-year participation requirements, and ongoing support for residential members seeking energy-efficient solutions.
Plumbing Consultation
We evaluate household factors like home size, occupancy, bathrooms, and hot water demand patterns. This analysis determines optimal water heater capacity and efficiency for residential clients, ensuring tailored solutions that balance performance and budget.
People
John Relihan
President
Second-generation owner with 30+ years in water heater specialization. Factory-trained on all models, serves on manufacturer advisory boards, and drives product design improvements. Leads with technical expertise and industry authority.
Questions
What services does Dr. WaterHeater offer?
We specialize in water heater repair, replacement, emergency service, and CEC program installations. Our services cover residential, commercial, and industrial clients with same-day availability.
How long has Dr. WaterHeater been in business?
We’ve served Western Pennsylvania for over 30 years, maintaining a BBB complaint-free record since 1990 and serving 700+ customers annually.
Do you offer emergency water heater service?
Yes, we provide sudden service for urgent residential and commercial water heater failures, with no extra charges for after-hours calls.
What payment methods are accepted?
We accept cash, check, and all major credit cards (Visa, Mastercard, Discover, American Express) for your convenience.
Are there discounts available for seniors?
Yes, we offer a senior discount on water heater repairs and replacements to support our local community members.
What areas do you serve?
We serve Western Pennsylvania, including Cranberry Township, South Butler, West Sunbury, and Butler, with same-day service availability.
