Business Details
22 Years
experience
Emergency
services
Trusted Plumbing Services in Houston, TX
Big State Plumbing has been delivering professional plumbing services in Houston and surrounding areas for over two decades. As the only woman-owned plumbing company in Fort Bend County, Texas, we combine family-business values with industry expertise to serve residential and commercial clients. Our licensed technicians provide 24/7 emergency support, transparent flat-rate pricing, and comprehensive solutions including septic pumping, water heater repairs, and trenchless sewer line replacements. With thousands of positive testimonials, we prioritize customer satisfaction through prompt service, skilled technicians, and a commitment to resolving plumbing issues efficiently.Our team's extensive experience ensures adherence to industry standards while maintaining personalized attention to each client's needs. We serve Southeast Texas communities including Katy, The Woodlands, and Sugar Land, offering both routine maintenance and urgent repairs. Our Red Carpet Plumbing treatment guarantees professional execution for projects ranging from minor fixes to large-scale installations. Backed by a 100% satisfaction guarantee, we maintain our reputation through honest service and technical excellence.
Services
Drain Cleaning
Water Heaters
Septic Pumping
Repiping
Water Softeners
Emergency Repairs
Commercial Plumbing
Porta Potty Rentals
Backflow Testing
Sewer Line Repair
Details
- Year established: 2004
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times
- Our transparent flat-rate pricing ensures no hidden fees or surprises
- Certified technicians with 20+ years of combined industry experience
- Woman-owned business providing personalized service in Fort Bend County
- Thousands of positive customer testimonials from satisfied Houston residents
What people say
Quick response
Professional service
Affordable prices
24/7 availability
Knowledgeable technicians
Services
Septic Pumping
Our septic pumping service prevents system failures through regular maintenance and inspections. We recommend pumping every 3-5 years to maintain optimal function and prevent costly backups. Our technicians use specialized equipment to thoroughly clean tanks while minimizing property disruption.
Water Heaters
We provide complete water heater solutions including installation, repair, and maintenance for both residential and commercial properties. Our services cover traditional tank systems and modern tankless models, ensuring reliable hot water supply with energy-efficient options available.
Drain Cleaning
Our advanced drain cleaning techniques remove blockages and prevent future clogs using hydro-jetting and mechanical snake methods. We service all drain types including kitchen sinks, bathroom fixtures, and main sewer lines with minimal disruption to your property.
Repiping Services
We specialize in complete repiping solutions for aging or damaged plumbing systems. Our licensed plumbers replace outdated pipes with durable materials that improve water flow and prevent leaks, using trenchless technology where possible to minimize landscaping damage.
Water Softeners
Our water softening systems reduce mineral buildup in Houston's hard water, protecting plumbing fixtures and appliances. We install and service both salt-based and salt-free systems to improve water quality for drinking, cleaning, and bathing purposes.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing support for urgent issues like burst pipes, severe leaks, and sewer backups with rapid response times.
What areas do you service?
We serve Houston and surrounding areas including Katy, The Woodlands, Sugar Land, plus Austin, Corpus Christi, San Antonio, Charleston, and Oklahoma City locations.
Are your plumbers licensed and insured?
Yes, all our technicians are fully licensed, insured, and certified to perform plumbing work in Texas and other service states.
What plumbing services do you offer?
We provide full-service plumbing including drain cleaning, water heater repairs, septic pumping, repiping, backflow testing, and commercial plumbing solutions.
Do you have transparent pricing?
Yes, we use transparent flat-rate pricing with no hidden fees or surprise charges on all our plumbing services.
Can I schedule service online?
Yes, you can schedule plumbing service through our website or by calling our main office number (281) 412-2700.
Reviews (5)
Ruben Becerra
Mar 13, 2022
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I want to say thank you to GM Carl Boyd and Big State Plumbing. Sunday, March 3/13/2022 they answered my service request unfortunately the tech didn't figure out my issue but yet charged me $605.00. I was not happy this and had to call a different plumbing company to fix the situation which costed me more money. Today, Carl Boyd called me and informed me they are going to refund me my money. I appreciate the kind gesture and his understanding to the issue. Big State Plumbing thank you. I wont hesitate to recommend or call you in the future because I now know, i can trust you and you stand behind your work. Thank you, very much!
Gus Rossi
Nov 14, 2021
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Worst worst company totally unprofessional, took my down payment money ($1.500 one year ago ) did not perform agreed job, made up countless excuses every week about technician been sick or used excuses of the day to keep rescheduling me over and over and over.stay away from this company. TOTALLY SCAMERS
Brenda Mendez
Aug 08, 2021
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I guess my money for renting a porta potty is not worth anything to this company. I've had a porta potty rented for about 5 months now and everything was fine up until the past month or so. I haven't had it serviced in over a month, it is so disgusting and smells on the whole property. I had no problem the first couple of weeks because it had been raining and we rarely used it all but after so long and because of this heat there is now worms and the smell is unbearable.
I have been calling almost every day for the past week or so and all I keep getting is fake promises and excuses that they cannot come out. I am getting it picked up now and looking for another company to rent one from. And the restroom was rarely getting any use (no one lives On The property) but 5 weeks is to long.
I have been calling almost every day for the past week or so and all I keep getting is fake promises and excuses that they cannot come out. I am getting it picked up now and looking for another company to rent one from. And the restroom was rarely getting any use (no one lives On The property) but 5 weeks is to long.
Carolyn Roos
Feb 28, 2021
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Thank you for your fast and efficient service. EJ was so helpful checking on our pipes and making sure we have no future problems or concerns! ***** Service: Repair pipe
Kimberly Ramirez
Feb 22, 2021
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So disappointed with our experience with Big State Plumbing. Given the winter storm situation, we like many others had a busted main line. We were able to schedule an appointment with Big State and were anxious to have our problem repaired. My husband had temporarily fixed the line until it could be professionally repaired. The tech came out and replaced one foot of copper line with pex. The total time at our house was less than 30 minutes.
To our dismay our bill was $378 and the invoice showed we were charged for restoring the water distribution system for up to 10 feet of pex. When speaking with the owners (assuming there had to be a mistake) and asking for an itemized receipt they stated they only charged flat fees. I can understand trip charges, etc., but that wasn't even shown on the receipt and we are five minutes away from this business. This company definitely doesn't take care of their so-called "hometown".
To our dismay our bill was $378 and the invoice showed we were charged for restoring the water distribution system for up to 10 feet of pex. When speaking with the owners (assuming there had to be a mistake) and asking for an itemized receipt they stated they only charged flat fees. I can understand trip charges, etc., but that wasn't even shown on the receipt and we are five minutes away from this business. This company definitely doesn't take care of their so-called "hometown".
