Business Details
28 Years
experience
Emergency
services
Trusted Plumbing, HVAC & Electrical Contractor in Sevierville, TN
The Cherokee Group has been a trusted mechanical and electrical contracting firm in East Tennessee since 1998. With over 20 years of experience and 150+ employees, we specialize in plumbing, HVAC, and electrical services for residential and commercial clients. Our team of certified professionals delivers quality workmanship using industry-leading materials and technology. Headquartered in Sevierville, we serve Sevier, Knox, and Blount Counties with a commitment to customer satisfaction. Our expertise spans from small repairs to large-scale commercial projects, including water parks, manufacturing facilities, and hospitality venues.We maintain full licensing and insurance for all trades, ensuring compliance and reliability. Client testimonials highlight our knowledgeable team, fair pricing, and timely project completion. As a locally owned business, we prioritize community partnerships and sustainable growth. Our 24/7 emergency response and preventive maintenance programs address urgent needs while extending system longevity. This combination of technical expertise, local insight, and ethical standards has established us as a regional leader in construction trades.
Services
Plumbing
HVAC
Electrical
Refrigeration Systems
Commercial Kitchens
Indoor Pool Dehumidification
Backup Generators
Air Purification
SoftSpray Cleaning
Gas Repairs
Details
- Year established: 1998
Highlights and features
- Over 20 years of experience in mechanical and electrical contracting
- Locally owned and operated since 1998
- Fully licensed and insured for all three trades
- 24/7 emergency repair services available
- 150+ skilled employees serving East Tennessee
What people say
Knowledgeable and friendly
Great group of folks
Fair pricing
Timely project completion
Exceptional emergency response
Services
Plumbing
We handle complete plumbing solutions for residential and commercial properties. Our certified plumbers install, repair, and maintain water systems, gas lines, and drainage for new construction and renovation projects. With expertise in commercial kitchens and industrial applications, we ensure code compliance and long-term system reliability through quality materials and precision workmanship.
HVAC
Our HVAC division designs and installs heating, ventilation, and air conditioning systems for residential and commercial spaces. We service all makes and models, offering preventive maintenance contracts that include twice-yearly inspections. From small repairs to complete system replacements, our technicians use advanced diagnostics to optimize energy efficiency and indoor comfort across East Tennessee.
Electrical
We provide full electrical contracting services including system installation, panel upgrades, and emergency repairs. Our licensed electricians handle residential rewiring, commercial lighting, and industrial power distribution. With unlimited licensing in Tennessee, we complete complex projects like new construction wiring and service upgrades while maintaining strict safety standards and code compliance.
Commercial Kitchens
Specialized mechanical systems for food service operations including plumbing, ventilation, and electrical infrastructure. We install and service commercial-grade equipment, grease traps, and exhaust systems. Our team understands health code requirements and works with restaurant owners and developers to create functional, code-compliant kitchen environments that meet operational demands.
Backup Generators
We install and service whole-building backup power systems for residential and commercial clients. Our technicians handle generator selection, fuel system integration, and automatic transfer switches. With proper maintenance, these systems ensure business continuity during outages, protecting critical operations for healthcare facilities, hospitality venues, and manufacturing plants across the Smoky Mountain region.
People
Jimmy Taffer
President & CEO
Leading The Cherokee Group since its founding in 1998, Jimmy oversees strategic operations and client relationships. With deep industry knowledge and a commitment to quality, he ensures the company maintains its reputation for excellence in mechanical contracting while supporting local economic development.
Gary Litton
HVAC Manager, Co-Owner
Gary manages HVAC operations and project execution. With decades of experience in heating and cooling systems, he leads technical teams in delivering efficient climate control solutions. His hands-on approach ensures complex commercial installations meet performance standards while maintaining budget discipline.
David George
Electrical Manager
David directs all electrical contracting services, overseeing installations and repairs for residential and commercial clients. His expertise in power distribution systems and code compliance ensures safe, reliable electrical infrastructure for new construction and renovation projects across East Tennessee.
Questions
What services does The The Cherokee Group offer?
We provide plumbing, HVAC, and electrical contracting services for residential and commercial clients, including emergency repairs, system installations, and preventive maintenance programs.
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency repair services for plumbing, HVAC, and electrical issues across East Tennessee.
Which areas do you serve?
We primarily serve Sevier, Knox, and Blount Counties in East Tennessee, with projects extending throughout the Smoky Mountain region.
Are your technicians licensed and insured?
Yes, we maintain full licensing and insurance for all trades, with certified professionals handling every project.
How can I request service?
Call us at (865) 428-6919 to schedule emergency repairs or routine maintenance, or use our online contact form for service requests.
Reviews (7)
Becky Conley
Jun 18, 2022
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We have used Cherokee for several projects in the past couple of years to do electrical work, install a french drain, replace a hot water heater, install outside outlets and line for hot tub, and AC maintenance and had been pleased overall with the service. My husband called three times this week to schedule maintenance on our AC and never received a return call. We realize current weather may have increased call volume but not at least returning a call after 4 days? It has been so challenging to find service people in the Gatlinburg area so I am very disappointed that I have to find new ones for plumbing and AC.
James Bonny
Feb 11, 2022
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I used Cherokee Group extensively last year when I was developing a rental property in Pigeon Forge. I was very happy with their services they provided from start to finish. Ben oversaw the installation of power at my site and was great to work with. He even went the extra mile delivering a generator at the site after hours to help out in a pinch. I worked with Alan to connect the septic line at the property, and Charles has serviced the plumbing at my rental cabin in Sevierville on various occasions.
I have never been disappointed with the service I received from Cherokee Group. I have found them to be professional, to communicate well and to have very fair and competitive prices. Their recommendations have always been on the conservative side and there have not been unexpected, expensive surprises. Because I live out of state and have had not great experiences with several other companies I am extremely grateful to have found a company I can fully trust to help me with the needs of my rental properties while I am live far away, and am trying to keep my costs and headaches as low as possible.
I have never been disappointed with the service I received from Cherokee Group. I have found them to be professional, to communicate well and to have very fair and competitive prices. Their recommendations have always been on the conservative side and there have not been unexpected, expensive surprises. Because I live out of state and have had not great experiences with several other companies I am extremely grateful to have found a company I can fully trust to help me with the needs of my rental properties while I am live far away, and am trying to keep my costs and headaches as low as possible.
Mary Cooper
Dec 17, 2021
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AWesome company came to help with emergency electrical problem and fixed it. Larry was awesome Service: General repairs
Pam Stineman
Sep 25, 2021
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A plumbing tech came out to look at a tankless water heater and called me that afternoon to say it needed replaced. I said ok, I need a quote. Explained this is a rental property and quickness was important. No one ever called me. I had to call back in and spoke to a manager I think, he said he wasn't aware of the situation and didn't know who came out but would look into it. He never called back either! Today I received an bill for their service. No one discussed their rate.and my fault. I never asked.
Kent Yarnall
Jun 12, 2021
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I have had to use the plumbing staff an emergency situation more than once. They have always been prompt and very helpful. Each time they have got us up and going and have found ways to help us in ways of convenience and money. Very appreciative of their help!
Super Suds
May 19, 2021
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This company and their workers are awesome. Thank-you for helping my business get up and running during my recent renovation. Service: General repairs
Concerned Consumer
Mar 27, 2021
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Alan Cox screwed up the plumbing in my home and charged me $2500 to boot. Even though my contractor the framers and building plans said it was in the wrong place Alan refused to fix it. From the receptionist who refused to allow me to speak to a manager, all the way to the owner, who I finally tracked down after 3 week, the entire company is dishonest and unwilling to find a solution. I would not recommend them to put in a garden hose at my house
