Business Details
Emergency
services
Your Trusted Partner for Home Services in Connecticut
Aiello Home Services has been a trusted name in Connecticut for over 90 years, providing comprehensive home care solutions. As a fourth-generation family-owned business, we specialize in plumbing, heating, air conditioning, electrical services, and drain cleaning, serving over 100 cities across seven counties. Our commitment to excellence is reflected in our 4,000+ 5-star reviews and unmatched guarantees, including 24/7 emergency service and 100% satisfaction. With 80+ service trucks and 100+ hours of annual training per technician, we ensure rapid response times and industry-leading expertise.We honor six unique service guarantees, including extended warranties and repair discounts for Service Partner Plan members. Our community involvement, such as donating 15,000+ pounds of food to Foodshare, underscores our dedication to local impact. Offering military and senior discounts, we combine tradition with innovation to meet modern home service needs.
Services
Plumbing Repair
Water Heater Installation
Drain Cleaning
HVAC Maintenance
Electrical Services
Sump Pump Repair
Whole-Home Repiping
Smart Thermostat Installation
Furnace Replacement
Generator Installation
Highlights and features
- We operate 80+ service trucks for faster Connecticut-wide response times.
- Our technicians receive 100+ hours of annual training for superior expertise.
- We honor six service guarantees including 100% satisfaction and workmanship warranties.
- Emergency services available with priority scheduling for Service Partner members.
- Community-focused with 15,000+ pounds of food donated to local charities annually.
What people say
5-star experience
Professional service
Great communication
Prompt arrival
Clear explanations
Services
Plumbing Repair
Our licensed plumbers handle all residential plumbing needs from minor leaks to major sewer line repairs. Equipped trucks ensure most jobs complete in one visit, while complex projects receive free estimates and financing options. With 90+ years of Connecticut experience, we guarantee reliable solutions for every home.
Drain Cleaning
Advanced equipment like hydrojets and drain cameras resolve even the toughest clogs in one visit. Specialists handle both secondary drains and main line sewer blockages with minimal disruption. Our 4,000+ 5-star reviews confirm fast, respectful service that protects your property during every intervention.
HVAC Maintenance
State-licensed technicians provide comprehensive heating and cooling services including furnace repair, AC installation, and smart thermostat upgrades. All work includes best-in-class warranties and guarantees. Annual maintenance plans offer 15% repair discounts and priority emergency scheduling for Connecticut homeowners.
Electrical Services
From circuit breaker repairs to whole-home generator installations, our electrical team delivers safe, code-compliant solutions. Services include panel upgrades and smart home integration with industry-leading warranties. Emergency electrical repairs prioritize safety and rapid service restoration across Connecticut.
Whole-Home Repiping
Specialized repiping services replace outdated systems with durable materials, improving water quality and pressure. Technicians handle complete home re-piping projects efficiently while minimizing property disruption. Financing options available for large-scale plumbing renovations, backed by our 100% satisfaction guarantee.
Questions
What areas do you service?
We serve over 100 cities across all seven Connecticut counties, including Hartford, New Haven, and Litchfield.
Do you offer emergency services?
Yes, our 24/7 emergency service provides priority scheduling for urgent plumbing, heating, and electrical issues.
Are financing options available?
Yes, we offer financing plans for major projects like system replacements and whole-home repiping services.
What service guarantees do you provide?
We honor six guarantees including 100% satisfaction, workmanship warranties, and on-time arrival commitments.
Do you have technician training programs?
Our team receives 100+ hours of annual training to maintain Connecticut's highest service standards.
Videos
Reviews (4)
Bargerhead
Apr 27, 2022
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So I called for a small hole in some aging copper that developed over time in my Enfield home. Normally we called a local plumber in town that was unavailable. It was just the gravity fed drain from the kitchen sink to main line. So I called Aiello. No walls, fully exposed, and easy access. With a "$50" coupon, they wanted me to pay $650+ dollars to replace with pvc. I looked up the national average of this type of repair and it's between $125-350.
I even told him I'd pay $400. I believe they should make some money, but $650 bucks is unacceptable, and this was with the "coupon". Then the guy says, "you don't go to McDonalds and haggle over a Big Mac". Sorry guys, this was Ruth Chris pricing and most certainly I can decide not to go there. So that's what I did. offered 400 bucks (still high), and he left. The next guy I called locally. I sent these same pictures attached and said that will be low $300 range tops. He will be here tomorrow. See pics of this repair they wanted to charge me 650 bucks for.
I even told him I'd pay $400. I believe they should make some money, but $650 bucks is unacceptable, and this was with the "coupon". Then the guy says, "you don't go to McDonalds and haggle over a Big Mac". Sorry guys, this was Ruth Chris pricing and most certainly I can decide not to go there. So that's what I did. offered 400 bucks (still high), and he left. The next guy I called locally. I sent these same pictures attached and said that will be low $300 range tops. He will be here tomorrow. See pics of this repair they wanted to charge me 650 bucks for.
Gregorio Rivera
Apr 16, 2022
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I definitely recommend Aiello Home Services. From my initial contact to the completion of the work, there is not one bad thing I can say. Bought the house about a month ago and discovered that when the 2 upstairs bedrooms use space heaters at the same time, it tripped the circuit. If I used my microwave and coffee maker at the same time it tripped the circuit here too. Ben came and assessed the situation.
He spent a good amount of time explaining the various options that were available to me. The following day, Ben and Ralph came and did all the work that was needed. Adding 2 new circuits in the upstairs bedrooms, 2 in my kitchen, replaced my old 220v that was in my living room with standard outlets w/ 2 USB-C charging ports (a must for me, lol) and replaced an outlet in my bedroom. Cleaned up everywhere they did work. More than 5 stars needed for this team. Definitely will be using Aiello Home Services for any future projects. Thank you all.
He spent a good amount of time explaining the various options that were available to me. The following day, Ben and Ralph came and did all the work that was needed. Adding 2 new circuits in the upstairs bedrooms, 2 in my kitchen, replaced my old 220v that was in my living room with standard outlets w/ 2 USB-C charging ports (a must for me, lol) and replaced an outlet in my bedroom. Cleaned up everywhere they did work. More than 5 stars needed for this team. Definitely will be using Aiello Home Services for any future projects. Thank you all.
Marie Nelson
Mar 21, 2022
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Hi. The service tech showed up on time and did a great job explaining and replacing our faucets for our washer. He was friendly and professional! Very pleasant experience! We also had our outlets replaced for our washer and dryer. The techs were excellent, easy to talk to and explained everything. I'd def have these guys back if I need any more work done
Susan Kociszewski
Feb 27, 2022
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Great company. Immediate on-site response to my urgent problem by Zack who assessed and identified my problem. Gave me repair options professionally with no pressure. Zack and Ben performed my system repair and upgrade in a safe and courteous manner, keeping me informed of progress along the way. They worked very well as a team and only left after all my concerns were addressed and resolved. I would certainly use this service again and highly recommend it to others! Thank you, Zack and Ben, for giving me peace of mind!
