Dr Drain Plumbing

Business Details

Emergency

services

Trusted Plumbing Services in Efland, NC

Dr Drain Plumbing is a locally owned and operated plumbing service provider dedicated to delivering fast, reliable, and guaranteed solutions for residential and light commercial clients. With over two decades of experience serving North Carolina, our team of licensed professionals specializes in repairs, installations, and maintenance of plumbing systems, including septic and well pump services. We prioritize customer satisfaction through transparent communication, flat-rate pricing, and a commitment to exceeding expectations.

Our expertise extends to advanced techniques like hydro-jetting and video pipe inspections, ensuring long-term solutions. Backed by industry certifications and a one-year guarantee on parts and labor, we strive to be a trusted partner in maintaining safe, efficient plumbing systems for our community.

Services

Drain Cleaning Water Heater Installation Septic Repairs Hydro-jetting Video Pipe Inspection Commercial Plumbing Up-fits Well Pump Installation Plumbing Emergency Services Fixture Replacement Sewer Line Repair

Highlights and features

We offer 24/7 emergency plumbing services for urgent needs.
Our flat-rate pricing ensures no unexpected costs for repairs.
Locally owned and operated with deep community ties in North Carolina.
Fully licensed and certified by state regulatory authorities.
We guarantee all parts and labor for one full year.

Associations and certifications

North Carolina Unlimited Master Plumber License
North Carolina Septic Installer and Repair
North Carolina Back Flow Tester
ITT Goulds Professional Well Pump Installer

Website

Update Listing

Services

Drain Cleaning

Our drain cleaning service removes blockages and buildup using advanced equipment to restore optimal flow. Ideal for residential and commercial properties, this service prevents backups and extends system lifespan. Technicians use eco-friendly methods to ensure safety and cleanliness.

Water Heater Installation

We install energy-efficient water heaters, including tankless and non-metallic models with lifetime warranties. Our experts ensure proper sizing and configuration for residential or commercial needs. Upgrades reduce energy costs and provide reliable hot water supply.

Septic Repairs

Specializing in septic system diagnostics and repairs, we address leaks, clogs, and component failures. Services include tank inspections, pump replacements, and drain field maintenance. Our licensed technicians ensure compliance with local regulations and environmental standards.

Hydro-jetting

Hydro-jetting uses high-pressure water to clear stubborn pipe obstructions in commercial and industrial settings. This method effectively removes grease, scale, and root intrusions. We recommend periodic treatments to maintain system efficiency and prevent emergencies.

Video Pipe Inspection

Our video inspection technology identifies pipe damage, leaks, and blockages without excavation. Real-time imaging allows precise diagnosis of issues in sewer lines and drain systems. This non-invasive method reduces repair costs and downtime for property owners.

Questions

Do you offer emergency plumbing services?

Yes, we provide 24/7 emergency services for urgent plumbing issues like burst pipes or severe leaks.

What areas do you service?

We serve Cary, Chapel Hill, Durham, Hillsborough, Raleigh, and surrounding areas in Orange, Durham, and Wake counties.

Are your technicians licensed?

All our plumbers hold North Carolina state licenses, including Master Plumber, Septic Contractor, and Back Flow Tester certifications.

What payment methods do you accept?

We accept major credit cards, cash, and checks for all services rendered.

Do you guarantee your work?

Yes, we guarantee all parts and labor for one year from the date of service.

Can you install tankless water heaters?

Yes, we are authorized dealers for Rinnai and Takagi tankless water heaters, offering energy-efficient solutions for homes and businesses.

Reviews (7)

Write a Review

Blake Fogleman

Dec 20, 2021 Report

I was very impressed with Dr. Drain Plumbing. They were very responsive and on time to my appointment. My bathroom sink has been clogged for awhile now and I finally decided to call in the professionals. I am so glad I did, my sink is now unclogged and I could not be happier! They will definitely be my go to plumber from now on! Service: Drain cleaning

Trisha L.

Oct 12, 2020 Report

I have had Ryan from Dr. Drain out to my house on three separate occasions. All three times he was on time, friendly, and knowledgeable. He has been able to fix a couple of issues for us. The last time he came out we had water on the floor. He was able to determine that the dishwasher was leaking. He did not charge us a thing and was able to provide us with some really useful advice. I will always recommend this company as they are honest and they do excellent work.

Gail M.

Jun 16, 2020 Report

We have relied on Dr. Drain for plumbing repair and maintenance for years, and they are inevitably reliable and provide prompt, excellent service. Ryan is a first-rate plumber. He not only does flawless work, but takes the time to explain the problem, the fix, and all of your options in a smart, articulate manner. He's always courteous and professional. I also really appreciate April, who works in the office and is often the first point of contact in reporting a problem and setting up a service call. She's friendly, efficient, and prompt. I recommend this company without reservation for consistently outstanding service at reasonable prices.

Keith Houchin

Apr 12, 2020 Report

We have been have been using Dr. Drain for close to 5 years. Ryan, our normal plumber, does outstanding work. Always takes the time to do the job right. The price has always been fair and the work beyond reproach. Then over the new years holiday our hot water heater started to leak thru the ceiling. Called Dr. Drain on New Years Day and the owner came out within 2 hours of me calling and fixed the our leak. He charged me the standard price to repair/replace the value, even though he came out on a Holiday. Highly recommend them!

Vivian C.

Aug 13, 2019 Report

Great service! Very responsive and prompt. Very friendly. Good and practical advice. Highly recommend. The owner made the service call and arrived early. It was a simple fix, and so he didn't feel the need to charge me. During his visit, he noticed our water pressure to the kitchen sink was low, checked out possible causes, and gave advice on some possible fixes. He did the same when I asked about how our water is slow to warm upstairs. I would definitely use Dr. Drain again should plumbing in my house go awry.

Jack R.

Aug 07, 2019 Report

I called Dr. Drain as my hot water heater was not working. I spoke with April on the phone and she was able to arrange for Ryan to come out to assess and fix the problem thw next morning. He came and fixed the problem quickly and professionally. I would recommend this company to anybody requiring plumbing services.

Maggie P.

Aug 07, 2019 Report

Maggie Private 12 reviews a week ago Dr Drain in Hillsborough once again was wonderful. I've had them before so I called again. City water had a seed come through and it lodged in the Flapper leaving a constantly running toilet. They gave me a window of time for the same day but came within that first hour. He found the issue instantly and showed me the seed. What I really appreciate about Dr Drain (besides that cool name) is I have learned so much. Ie: what NOT to put or flush in your toilet.

Now I really appreciate that as it proves they are on the side of we the people. After all, the more wrong stuff we put in our toilet; the more we have to call them. Not to make this review too long I'll tell you one of several things I've learned Do Not put those 'wipes' in to flush. Stick to Toilet Paper. There is a lot more they teach. 10 STARS