Bud Matthews Services

Business Details

45 Years

experience

Emergency

services

Your Trusted Partner for HVAC and Home Services in Chapel Hill

Bud Matthews Services has been a trusted provider of home improvement solutions in Chapel Hill since 1981. Founded by Bud Matthews as a one-man handyman operation, the company has grown into a full-service team of licensed professionals specializing in HVAC, plumbing, electrical work, appliance repair, and design/build projects. Our family-owned business prioritizes treating clients like family, combining decades of hands-on experience with a commitment to superior craftsmanship and customer service.

We serve residential and commercial clients across Orange, Durham, and Chatham Counties, offering 24/7 emergency services and financing options. Our team holds multiple state certifications, including NC Heating Group 3 Class 1 and Limited Electrical for HVAC licenses. With a 4.8 rating based on 250 reviews, we focus on building lasting relationships through transparency, reliability, and comprehensive solutions that address interconnected home systems.

Services

HVAC Repair Plumbing Services Electrical Work Appliance Repair Design/Build Projects

Details

Year established: 1981

Highlights and features

40+ years of combined experience in HVAC, plumbing, and electrical systems
Family-owned business treating clients like family since 1981
24/7 emergency services with rapid response times
Licensed and insured professionals with state certifications
Financing options available for major home improvement projects

Associations and certifications

NC Heating Group 3 Class 1
Limited Electrical for HVAC License 19506-SP-PH
NC General Contractor License 76632

What people say

Excellent service Knowledgeable technicians Prompt response Fair pricing Professional demeanor

Website

Update Listing

Services

HVAC Repair

Our certified technicians provide comprehensive HVAC services including air conditioning, furnace repair, and mini-split installation. We handle emergency repairs, routine maintenance, and system replacements with upfront pricing. Serving residential and commercial clients across Chapel Hill, our team ensures optimal indoor air quality and energy efficiency through modern solutions like programmable thermostats and ductless systems.

Plumbing Services

From leaky faucets to emergency pipe bursts, our licensed plumbers address all residential and commercial plumbing needs. We specialize in water heater repairs, gas line installations, and bathroom/kitchen remodeling projects. Available 24/7 for urgent issues, we use advanced leak detection technology and maintain compliance with local building codes to ensure safe, lasting solutions for Chapel Hill properties.

Electrical Work

Our state-certified electricians handle repairs, installations, and safety upgrades for residential and commercial properties. Services include panel upgrades, EV charging station installation, and whole-house surge protection. We offer 24/7 emergency response for critical issues like power outages while providing energy-efficient lighting solutions and code-compliant wiring services tailored to Chapel Hill's building regulations.

Appliance Repair

We repair and maintain major household appliances including refrigerators, washing machines, and ovens. Our technicians diagnose issues with cooling systems, electrical components, and mechanical parts while offering replacement advice when needed. Serving Chapel Hill homes and businesses, we prioritize quick turnaround times and transparent pricing for both standard repairs and emergency service calls.

Design/Build Projects

Our team manages complete home renovation projects from initial design to final construction. Specializing in kitchen and bathroom remodels, deck installations, and aging-in-place modifications, we coordinate permits and inspections while maintaining strict timelines. Using local materials and skilled craftsmen, we deliver customized solutions that enhance functionality and property value across Chapel Hill and surrounding areas.

Questions

How quickly do you respond to emergency HVAC repairs?

Our 24/7 emergency team typically arrives within 1-2 hours for urgent HVAC issues, with priority given to critical failures during extreme weather.

What payment methods do you accept?

We accept major credit cards, cash, and checks. Financing options are available for larger projects with approved credit.

Are your technicians licensed and insured?

All our HVAC technicians, plumbers, and electricians hold active North Carolina licenses and work under full insurance coverage.

Do you offer maintenance plans for home systems?

Yes, we provide HVAC, plumbing, and electrical maintenance plans with annual inspections, priority service, and discounted repair rates.

Can you handle complex home remodeling projects?

Our design/build team manages complete renovations including kitchen upgrades, bathroom remodels, and structural additions with full permitting support.

What areas do you service?

We primarily serve Chapel Hill, Durham, and Chatham Counties with rapid response times for both residential and commercial properties.

Reviews (6)

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Debbie Wallace

Jun 10, 2022 Report

Pat diagnosed our AC problem, explained it to us and repaired within 30 minutes. He had serviced our HVAC 7 years ago so we were pleased that Bud Matthews sent him to address our issue this time. He is very knowledgeable and provides excellent customer service. We highly recommend Bud Matthews for repairing AC issues. Service: A/C system repair

Linda Bourne

May 13, 2022 Report

This was our first time working with Bud Matthews and we couldn't be more pleased! They were quick to get someone over especially given that we are new clients. Rebecca and Tori handled the initial calls, Justin and Benjamin the service work at our house. All were helpful, professional, knowledgeable, and courteous. They're prompt in all communication, clear and fair in billing, and most importantly, we felt that they were honest, ethical, and trustworthy. Highly, highly recommend!

Jen Everson

May 06, 2022 Report

Ben was so great! He explained everything that he was going to look at before he did any work. He seemed very educated in my entire appliance line. He took the time to explain what he did and what could be done in future. Will always go to this company for my appliance repair needs! Service: Refrigerator/freezer repair

Lance M.

Apr 28, 2022 Report

I had a Bosch microwave oven that occasionally was popping a breaker. I thought I would get ahead of the problem and have it check and repaired before it was a big problem. Again it was working 95% of the time. They came in thought the problem was the door switches so they changed them. After that it popped breaker as soon as the door closed. After repeated attempts to diagnose the problem they some how blew the control board!

Now I have nothing. The next day they called to say they can't get the board anymore so they are done. Now I have to replace the microwave for $2000. They say it's not there fault, the board was probably the problem. How convenient. I am stunned at the lack of accountability this place has. One star is to high a rating as far as I am concerned. Never again.

Christy Avery

Apr 17, 2022 Report

Our Whirlpool dryer died, which was quite inconvenient with two small children. I called Bud Matthews and they dispatched a technician within 48 hours. I was very impressed with how knowledgeable the technician was. He also was on time (does this ever happen?) and very professional. I will definitely use this company again if/when I have appliance repair needs. But now I need to catch up on a mountain of laundry with my as-new dryer!

Andrew Adair

Mar 13, 2022 Report

The guys at Bud Matthews were great: they tried everything they could to repair our old dishwasher. And once they determined that they couldn't find a part that would work, they let us put the cost of the old repair towards the installation of the new dishwasher, which we really appreciated. Throughout the process, everyone we dealt with were friendly and always showed up right at the beginning of the given time interval, which made planning around the repairs very easy. Overall we'd be happy to hire them again for other jobs in the future.