Business Details
Emergency
services
Your Trusted Plumbing & Water Treatment Experts in Pinehurst
At The Plumbing Knight and Water Knight, we view our business as more than just a physical entity. Built on integrity, relationships, and dependability, our company prioritizes professional workmanship and customer satisfaction. With a 5-year service warranty, 24/7 emergency availability, and a commitment to resolving issues promptly, we serve Moore County with licensed, insured expertise. As a Veteran-Owned business, we offer military discounts and emphasize preventative maintenance through our Golden Knight Maintenance Club.Our team's dedication has earned 85% repeat customers, supported by affiliations and a code of ethics that guide our operations. From emergency plumbing to water treatment systems, we combine cutting-edge solutions with personalized service to protect your home or business.
Services
Emergency Plumbing
Backflow Services
Bathroom Plumbing
Commercial Plumbing
Drain Cleaning
Sump Pumps
Tankless Water Heaters
Water Heaters
Water Filtration
Water Softener
Highlights and features
- We offer 24/7 emergency plumbing services with same-day resolution.
- Our team provides upfront pricing with no hidden fees.
- Veteran-Owned business offering 10% military discounts on all invoices.
- 100% satisfaction guarantee on all plumbing and water treatment services.
- Locally owned and operated with deep community roots in Moore County.
What people say
Top-notch and very professional
Excellent customer service
Prompt and professional
Highly recommend
Bend-over-backwards service
Services
Emergency Plumbing Services
Our licensed plumbers provide immediate response for urgent issues like leaks, clogs, and pipe bursts. Available 24 hours daily with same-day resolution guarantees, we minimize property damage through rapid diagnosis and repair. Serving residential and commercial clients across Moore County with priority dispatch.
Water Filtration Systems
Custom water filtration installations address contaminants in municipal and well water sources. We offer reverse osmosis, UV purification, and whole-house systems to improve taste, safety, and appliance longevity. Free water testing identifies specific filtration needs for homes and businesses.
Tankless Water Heaters
Energy-efficient tankless water heater installations and maintenance ensure continuous hot water supply. Our certified technicians optimize system performance while reducing energy costs. Available for residential properties and commercial facilities requiring high-volume hot water solutions.
Drain Cleaning
High-pressure drain cleaning removes blockages and buildup in residential and commercial plumbing systems. We utilize advanced camera inspections to identify root causes like tree root intrusion or pipe corrosion, providing lasting solutions for main sewer lines and fixture drains.
Preventative Maintenance
Golden Knight Maintenance Club offers scheduled plumbing inspections to prevent emergencies. Our technicians check water pressure, detect early leaks, and service water treatment equipment. This proactive approach extends system lifespan while maintaining optimal performance and water quality.
People
Rodney Swarms
Owner/Operator
Former 82nd Airborne veteran with 20+ years plumbing experience. Leads daily operations while maintaining hands-on involvement in complex repairs and customer service.
Betsy Swarms
Office Manager
Manages administrative operations with 15 years in business administration. Coordinates scheduling, billing, and client communications while maintaining Golden Knight Club membership programs.
Tammy Castillo
Executive Officer
Oversees financial operations and strategic planning. With decade-long industry experience, she ensures transparent pricing structures and compliance with state licensing requirements.
Lacey Graham
Customer Service Representative
Handles client inquiries and service requests with five years in plumbing support roles. Known for prompt response times and coordinating after-hours emergency dispatch.
Jesica Miller
Office Manager
Coordinates technician schedules and inventory management. Maintains 98% on-time arrival rate through meticulous logistical planning while managing parts procurement for urgent repairs.
Questions
Do you offer emergency plumbing services after regular business hours?
Yes, our 24/7 emergency service responds to plumbing crises at any hour. Call 910-639-5555 for immediate assistance with leaks, bursts, or system failures.
What areas do you service?
We proudly serve all of Moore County, NC including Pinehurst, Southern Pines, Aberdeen, and West End. Our technicians typically reach clients within 45 minutes of dispatch.
Are water testing services really free?
Yes, we provide complimentary water analysis for Moore County residents and businesses. Our technicians test for common contaminants and provide recommendations for treatment systems.
Do you offer military discounts?
As a Veteran-Owned business, we provide 10% military discounts (up to $50) on all invoices for active duty personnel and veterans with valid identification.
What's included in your preventative maintenance program?
The Golden Knight Maintenance Club includes bi-annual plumbing inspections, priority scheduling, and 10% discount on repairs. Members receive extended warranties on water treatment systems.
What payment methods do you accept?
We accept cash, checks, major credit cards, and digital payment options. Financing is available for large-scale projects with approved credit.
Reviews (6)
James Betty
Jun 19, 2022
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Josh L was super quick to identify the issue we had, and resolve it. He was incredibly professional. Scheduling a time was super easy, and same day. Payment was quick and simple.
Chris Laughlin Sr
Jun 02, 2022
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Would highly recommend The Plumbing Knight, they are efficient, punctual and well priced. Excellent and Prompt. Response to our emergency was outstanding and very happy with the completed job. Entire staff is very courteous and kept me informed every step of the way! Services: Plumbing leak repair, Plumbing pipe repair, Outdoor plumbing system repair
Hailey Stout
May 30, 2022
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Toilet broke on holiday weekend with faulty shut off. Cassie their emergency scheduler was able to get this great team to my house on a Sunday. They were fast and professional. Thank you. Service: Toilet repair
James Bakos
May 25, 2022
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Thomas was very knowledgeable and professional! He explained step-by-step of what the problem was and the solution to repair it. I would highly recommend them for any plumbing repairs. And as a veteran, they gave me a 10% discount. Thanks Tomas and your apprentice for taking care of the sewer repair! Service: Sewer cleaning
Nostalgic Gamer
May 19, 2022
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Mr. Chon was excellent! Polite, quick and just amazing at what he did! We knew possible the pump went out but you cant put a price on quick timely service and great customer service! Also the contact desk kept us up to speed with trying to get help to our location asap! 10 Stars! Service: Sump pump repair
Peggy Tweedie
May 11, 2022
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Pat was the service technician on this trip. He replaced our dishwasher and eliminated a terrible leak we were having. He also installed a shutoff valve to make any future kitchen plumbing repairs easy. He was friendly but efficient, that's what I call professional. Thank you, Plumbing Knight Inc.! Service: Faucet repair
