Business Details
Emergency
services
Your Trusted Local Plumbing & HVAC Experts in Wisconsin
Austin Plumbing, Heating, Air & Electric has served Southeastern Wisconsin for over 80 years, rooted in core values of craftsmanship, integrity, and community. Founded as a family business, we prioritize transparent communication, upfront pricing, and non-commissioned tradespeople dedicated to service, not sales. Our expertise spans plumbing, HVAC, electrical, and water conditioning systems, with a focus on rapid response, guaranteed workmanship, and personalized payment plans.As a locally owned and operated company, we emphasize respect for clients' homes, ethical practices, and community-first priorities, including critical needs support. Our legacy of trust is built on three generations of family leadership and the acquisition of respected local companies like Haselow Plumbing and Heating.
Services
Plumbing Services
Drain Cleaning
Heating Repair
Air Conditioning
Water Heaters
Electrical Services
Air Duct Cleaning
Water Conditioning
Well Pump Services
Emergency Repairs
Highlights and features
- Family-owned and operated for over 80 years with three generations of leadership.
- Guaranteed craftsmanship with free repairs if workmanship fails.
- Up-front, transparent pricing with no hidden fees or surprises.
- Licensed and insured experts in plumbing, HVAC, electrical, and well systems.
- 24/7 emergency services with rapid response times across Southeastern Wisconsin.
What people say
5-star service
Rapid response
Licensed experts
Upfront pricing
Family-owned
Services
Water Heater Repair
Our licensed technicians repair all water heater types, including gas, electric, and tankless models. We prioritize rapid response for emergencies and offer transparent pricing with no hidden fees. With over 80 years of experience, we ensure efficient hot water solutions tailored to household needs, backed by a 100% satisfaction guarantee.
Well Pump Services
We provide comprehensive well pump repair, replacement, and maintenance for private water systems. Licensed by the Wisconsin DNR, our experts handle shallow and deep wells, pressure tanks, and pump systems. Fully stocked trucks enable same-day solutions, while financing options make critical repairs affordable for homeowners.
HVAC Maintenance
Our HVAC services include furnace and AC repair, installation, and seasonal maintenance. Certified technicians use advanced diagnostics to optimize system efficiency and longevity. With two service hubs in Hartland and Germantown, we offer rapid response times and upfront pricing for residential heating and cooling needs.
Electrical Repairs
From panel upgrades to emergency repairs, our licensed electricians deliver safe, code-compliant solutions. We offer surge protection, EV charging installation, and 24/7 emergency service. Transparent estimates and fully stocked trucks ensure most jobs complete in a single visit, minimizing disruption for homeowners.
Air Duct Cleaning
Our NADCA-standard duct cleaning improves indoor air quality and HVAC efficiency. Using HEPA-filtered equipment, we remove allergens and debris from entire duct systems. The process includes sanitization to inhibit mold growth, with before-and-after verification to ensure client satisfaction in residential settings.
People
Eric Smith
Owner | President
Third-generation leader of Austin Plumbing, Heating, Air & Electric, Eric Smith oversees operations rooted in 90 years of family tradition. He champions core values of craftsmanship and community while expanding services through strategic acquisitions of local businesses.
Questions
What areas do you serve?
We serve all of Southeastern Wisconsin, including Hartland, Germantown, Waukesha County, and Washington County from our two local service hubs.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing, HVAC, and electrical services with rapid response times and no additional fees during regular business hours.
Are your technicians licensed and insured?
All our tradespeople are fully licensed, insured, and certified in their specialties, including Wisconsin DNR-licensed well contractors and HVAC professionals.
What payment options are available?
We offer upfront pricing, financing plans, and flexible payment options to accommodate emergency repairs and major system replacements.
How can I schedule service?
Book instantly through our online system 24/7 or call our main line at 262-367-3808 during business hours for immediate assistance.
Do you guarantee your work?
Yes, we stand by our craftsmanship with a 100% satisfaction guarantee—if our work fails, we fix it free of charge.
Videos
Reviews (4)
C. Solis
Jun 16, 2022
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This was our first time using Austin plumber and I'm sure glad we did! Pete came out and installed a new shower head/ and turn nob. He also had to fix a cracked pipe. Not only was he very professional and friendly he did an amazing job! He finished in a more than timely manner and was extremely polite! After he was finished and I checked everything out I offered to clean up and he told me no worries and cleaned up! I am extremely satisfied with Austin plumbing and Pete!
Kim Koski
May 27, 2022
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Dino was here to do our yearly review of the plumbing system in our house. We have had Austin Plumbing doing this for the last several years. Dino was very thorough in everything task he performed. When he was finished, he went through everything that he did from the basement to the second story bathroom, and explained in detail what he found. We appreciated his professionalism.
Trevor Sumner
May 20, 2022
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Clogged drain on second floor bathroom. Called Austin's. Easy scheduling, picked a date, received confirmation call day prior and day of. The technician, Dino, was prompt and friendly. Showed me a pricing breakdown for the services, fixed the issue and took payment after the work was completed. Gave us a small discount because the job went quick. Would recommend and use again. Thanks.
Sarah Haeuser
Mar 24, 2022
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Love this company - They do it all! Punctual, friendly, knowledgeable and overall pleasant to work with. Every employee from this company that has stepped foot on our property has been fantastic. We have used their services for almost 5 years now. Our favorite technician is definitely Mitch! He goes beyond the scope of his services to meet the needs of his clients every time. Erik has also personally reached out to follow up with multiple services in addition.
We couldn't be more pleased with the work ethic and professionalism displayed among every employee in this company. I always learn something new every time we have a service repair or general maintenance. Highly recommend!
We couldn't be more pleased with the work ethic and professionalism displayed among every employee in this company. I always learn something new every time we have a service repair or general maintenance. Highly recommend!
