Business Details
50+ Years
experience
Emergency
services
Trusted HVAC Services in Charlottesville, VA
W.E. Brown has been dedicated to enhancing home comfort in Charlottesville, Albemarle County, and surrounding Virginia communities since 1922. Our legacy of over a century of service is built on a foundation of innovation, professionalism, and customer-centric values. We specialize in heating, cooling, plumbing, electrical, and smart home technology solutions, combining time-tested expertise with cutting-edge advancements to meet evolving customer needs. Our team of 50 employees and 30 service trucks ensures prompt, reliable service while maintaining a commitment to community engagement through initiatives like the W.E.Give Back Program. We prioritize building lasting relationships over transactional interactions, offering tailored solutions and a Service Partner Plan to optimize system efficiency and customer satisfaction.
Services
Heating
Cooling
Plumbing
Electrical
Smart Home
Geothermal
Indoor Air Quality
Generators
Details
- Year established: 1922
Highlights and features
- We offer 100+ years of combined HVAC expertise
- Our Service Partner Plan prevents costly emergency repairs
- 24/7 emergency service available for critical needs
- We service all brands of home comfort equipment
- Locally owned with deep community ties since 1922
Associations and certifications
- Carrier Factory Authorized Dealer
What people say
Knowledgeable technicians
Prompt service
Reliable solutions
Community-focused
100% satisfaction guarantee
Services
Heating Services
We provide comprehensive heating solutions including installation, repair, and maintenance of residential and commercial heating systems. Our technicians handle all brands and models, ensuring optimal performance and energy efficiency. With 100+ years of experience, we deliver reliable heating solutions tailored to Virginia's climate needs.
Cooling Services
Our cooling services cover complete AC system installation, repair, and seasonal maintenance. We specialize in high-efficiency systems that maintain comfort while reducing energy costs. As Carrier Factory Authorized Dealers, we offer premium equipment backed by expert technical support for Charlottesville area homes.
Plumbing Services
We offer fast response for plumbing emergencies including leak repairs, pipe replacements, and fixture installations. Our services extend to energy-efficient upgrades like tankless water heaters. With 24/7 emergency availability, we address critical plumbing issues promptly while maintaining long-term system reliability.
Electrical Services
Our electrical services include safety inspections, panel upgrades, and whole-home rewiring. We handle both residential and commercial electrical systems with licensed technicians. From minor repairs to major installations, we ensure code compliance and electrical system longevity for Virginia properties.
Smart Home Technology
We integrate smart technology solutions for HVAC, lighting, and security systems. Our experts help automate home comfort controls for energy efficiency and convenience. This service includes compatibility assessments and installation of leading smart home platforms tailored to existing infrastructure.
Questions
What services does W.E. Brown offer?
We provide heating, cooling, plumbing, electrical, geothermal, smart home technology, indoor air quality solutions, and whole-home generators for residential and commercial clients.
Do you offer emergency services?
Yes, we provide 24/7 emergency service for critical heating, cooling, and plumbing issues with technicians available for urgent repairs.
What is the Service Partner Plan?
Our Service Partner Plan includes bi-annual HVAC inspections, 15% repair discounts, priority service scheduling, and discounted emergency fees to maintain system efficiency and prevent breakdowns.
Do you service all equipment brands?
Yes, we service and repair all major brands of heating, cooling, plumbing, and electrical equipment regardless of where they were purchased.
What areas do you serve?
We serve Charlottesville, Albemarle County, and surrounding Virginia communities including Crozet, Keswick, Louisa, and Wintergreen areas.
How can I schedule service?
Call us at (434) 298-2151 during business hours or use our online scheduling system for emergency services outside regular hours.
Reviews (5)
Chad
Jun 15, 2022
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Critical: Value Was charged a "flat rate" of $732 for a twenty minute disposal replacement. Had to pay $95 dispatch fee before estimate was provided. I don't think I was changed a fair rate for the work performed. Service: Installation
Robert Perez
Jun 14, 2022
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I called W. E. Brown to perform some necessary and recommended electrical repairs that were noted in an inspection of my new home. Michael, the technician that showed up to do the work, was friendly, transparent, and thorough. His own inspection of my home brought a faulty dryer vent to his attention, a repair that I wasn't even aware an electrician would be able to service. In the end his repairs looked great and left my home safe and more functional than it was before. I'll definitely keep W. E. Brown in mind for future electrical, plumbing, and HVAC services for my home.
Whit Hart
Jun 07, 2022
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Jerry showed up 5/27 on a Friday for the appointment. He was nice and did his job. However he locked his keys and phone in his truck (mistakes happen) but whatever no big deal. Well it it 6/6 and still haven't received a quote for my HAVC. I called the office 4 times throughout the week last week and they said they will def call me but still haven't gotten a quote. They were recommended from my neighbor and she is said she is sorry she recommended them. It has been super hot and would be nice if I can get a AC unit ordered. But I guess they don't want the business when they can't even follow up with their quotes.
Aaron Weiner
May 29, 2022
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Excellent communicators, we have a service plan and our technician provided plenty of options for repair and updates. We will use them again. Josh in particular (who did the long and strenuous job of fixing problems with our sewer pipes) did an amazing job, taking us step by step through what he fixed and what issues our particular basement has. Great job!
Bret Harris
Apr 21, 2022
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Great customer service starts with the first call, making an appointment is easy, with courtesy calls at the time of appointment and flexibility when one of the techs is freed up from other scheduled work they call to see if they can come earlier than promised. The technicians were courteous and professional and explained clearly what's being done or what work was needed. 100% satisfied.
