Business Details
50+ Years
experience
Emergency
services
Open 24/7
always available
Your Trusted HVAC and Plumbing Experts in West Chester
Battavio/B & F Services Co Inc Plumbing Heating and Cooling has been a cornerstone of Chester County, PA for over 50 years. As a family-owned business since 1972, we prioritize honest work, lasting quality, and treating every client's property with the same care we would our own. Our licensed, experienced technicians deliver comprehensive HVAC and plumbing solutions, including emergency services, preventive maintenance, and system installations. We emphasize transparent pricing with no hidden fees, ensuring clients receive fair value for residential and commercial projects.Our commitment to safety, code compliance, and personalized service has earned us a reputation as a trusted local expert. With 24/7 availability for urgent needs and customized maintenance agreements, we focus on building long-term relationships through reliability and exceptional workmanship.
Services
HVAC Maintenance
Plumbing Repairs
Water Heater Installation
Emergency Services
Boiler Repair
Air Quality Solutions
Backflow Testing
Sump Pump Services
Maintenance Agreements
Commercial HVAC
Details
- Year established: 1972
Highlights and features
- 50+ years of combined experience in HVAC and plumbing services
- 24/7 emergency response for urgent heating, cooling, and plumbing needs
- Licensed technicians with expertise in residential and commercial systems
- Transparent pricing with no hidden fees or commission-driven recommendations
- Customized maintenance agreements to prevent costly system failures
What people say
Fast emergency response
Professional technicians
Transparent pricing
Reliable maintenance
Excellent communication
Services
HVAC Maintenance Agreements
Our HVAC maintenance agreements ensure year-round system efficiency through bi-annual inspections and tune-ups. These plans prevent unexpected breakdowns, improve energy efficiency, and extend equipment lifespan while providing priority service access. Customers benefit from 15% repair discounts and no service trip charges for covered visits, making it a cost-effective solution for homeowners and businesses.
Emergency Plumbing Services
We offer 24/7 emergency plumbing services for urgent issues like leaks, burst pipes, and sewer line failures. Our rapid response team arrives within hours to resolve critical problems, minimizing property damage. This service includes after-hours availability and transparent pricing for unexpected plumbing emergencies.
Water Heater Installation
We install electric, gas, and tankless water heaters with precise sizing and efficiency optimization. Our technicians handle 40-80 gallon units and power-vented models, ensuring proper installation that meets local codes. We explain system options and provide detailed pricing for informed decision-making.
Boiler Repair Services
Our boiler repair services address leaks, inconsistent heating, and system failures for residential and commercial properties. We service gas, steam, and condensing boilers, offering maintenance agreements to ensure reliable winter operation and energy efficiency improvements.
Air Quality Solutions
We improve indoor air quality through whole-home purification systems, humidifiers, and dehumidifiers. These solutions reduce allergens and pollutants while maintaining optimal humidity levels. Our technicians recommend products based on specific health needs and existing HVAC system compatibility.
People
Joe Battavio
Co-Owner & Master Plumber
With decades of hands-on experience, Joe oversees plumbing operations and complex installations. He specializes in sewer line diagnostics and gas system conversions, maintaining direct client communication throughout projects.
Rebecca Battavio
Co-Owner & Treasurer
Rebecca manages financial operations and client relations, ensuring transparent billing practices. Her oversight maintains the company's commitment to fair pricing and ethical business standards.
Michael Riely
HVAC Service Manager
Michael leads HVAC service teams with expertise in system diagnostics and energy-efficient upgrades. He coordinates emergency response logistics and technician training programs.
Jon Knier
Master Plumber & Plumbing Manager
Jon supervises plumbing installations and repairs, specializing in boiler systems and commercial plumbing infrastructure. He ensures all work meets current code requirements.
Bill Hosier
HVAC Install Manager
Bill directs HVAC installation projects, focusing on proper system sizing and ductwork optimization. His team implements energy-efficient solutions for residential and light commercial applications.
Questions
Do you offer 24/7 emergency HVAC and plumbing services?
Yes, we provide 24/7 emergency services for urgent heating, cooling, and plumbing issues across Chester County.
What areas do you serve?
We serve residential and commercial clients throughout Chester County, PA including West Chester, Downingtown, Exton, and Phoenixville.
Are financing options available for HVAC or plumbing projects?
Yes, we offer financing options to help manage larger HVAC or plumbing projects with flexible payment plans.
Do you provide maintenance agreements?
Yes, we offer customized HVAC and plumbing maintenance agreements with priority service and repair discounts.
What pricing guarantees do you offer?
We guarantee no hidden fees, with transparent pricing based on actual labor and material costs from manufacturers.
Are your technicians licensed and insured?
Yes, all our technicians are fully licensed, insured, and certified for residential and commercial HVAC and plumbing work.
Reviews (7)
Bill Wellen
Jan 11, 2022
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We discovered at 2:00 am that the furnace was blowing cold air. We called Battavio and logged a non-emergency call with the answering service. Technician arrived later that morning, diagnosed the problem as a bad controller board and overrode it to turn the furnace on. He came back with a new board and the furnace was back online before noon. Awesome service, competent, professional. I recommend without hesitation.
Amanda Freitick Quigley
Dec 21, 2021
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Had a water leak from my bathroom into my downstairs bathroom. It was easy to schedule to have someone come look at the issue. Tim came in and figured out the issue. He was honest and professional. Looking forward to getting the parts and getting it fixed in January. They are responsive and priced fairly. I recommend this company to anyone looking for an honest family owned business.
Stephen Regan
Dec 15, 2021
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First, the plumber who came to the house was professional and fixed the issue. I called this morning and the young lady who answered the phone was also professional and did a great job. My issue is with the fee charged relative to the service performed. As you know, there was a $60 Diagnostic charge and a $75 Trip Charge. On top of that, there were additional charges of ~ $150 for the fill valve and flush disk.
These parts retail for ~ $25.00. To receive a bill for ~$275 for the work performed is unacceptable. The technician was at my home for no more than 10 minutes. I don't mind paying for his time and expertise, but $275 for a small job, less than 10 minutes to complete, is hard to understand.
These parts retail for ~ $25.00. To receive a bill for ~$275 for the work performed is unacceptable. The technician was at my home for no more than 10 minutes. I don't mind paying for his time and expertise, but $275 for a small job, less than 10 minutes to complete, is hard to understand.
Patrick Robinson
Nov 14, 2021
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Very unethical business practice to send a bill three months after the visit and for something that we were not aware of being a billable event. Asked for an estimate to replace a water heater. After a month of calling because all places are short staffed, they insisted that someone has to come out to look at it. They did, agreed with me that the water heater needs to be replaced and provided a quote that was more than management wanted to pay.
Three months later they send an invoice for $135 to have someone come out and provide the estimate. I was not informed that there is a fee for an estimate and the person spent 5 minutes in the building.
Three months later they send an invoice for $135 to have someone come out and provide the estimate. I was not informed that there is a fee for an estimate and the person spent 5 minutes in the building.
Debbie D'Agostino
Aug 30, 2021
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Just want to thank Joe for coming to our rescue Saturday morning after horrific leak from bad water line with new fridge hook up. We needed him again last night for another plumbing emergency and he got right back to us and was here at 7:30am. Thank you for your professionalism! Highly recommend this company!
Matthew Cornman
Jul 21, 2021
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I used Battavio for installation of a public water line. First off, after calling numerous plumbers, Battavio was the only plumber to get back to me with an estimate. They worked with me and Aqua to get the line installed and get me off of the well. Both Joe and Tim were great to work with. Service: Installation
Connie Pollock
Jun 01, 2021
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We have been using Battavio for all of our plumbing and HVAC needs fir several years. The team of professionals are knowledgeable and courteous. I like the fact that you see the many of the same team from one visit to the next. Their work is excellent quality at a fair price. I would not hesitate to recommend them for any plumbing or heating need.
