Business Details
38 Years
experience
Emergency
services
Expert Plumbing & Heating Services in Nassau, Suffolk & NYC
Established in 1988, Big City Plumbing has built a reputation for delivering expert plumbing and heating solutions across Nassau, Suffolk, and New York City's five boroughs. Our team is certified by Navien and Bosch, ensuring specialized expertise in tankless water heaters, boiler installations, and gas conversions. We prioritize customer satisfaction through transparent communication, competitive pricing, and a hassle-free warranty that covers all repairs and installations. Our technicians are trained to diagnose and resolve issues efficiently, offering 24/7 emergency services for urgent needs. With a focus on energy-efficient solutions, we help clients reduce utility costs through National Grid and Con Ed rebates.Our commitment to quality is reflected in our meticulous workmanship, prompt service, and personalized approach to every project, whether residential or commercial. We handle all necessary permits and paperwork, streamlining the process for our clients. Our team's experience spans over three decades, ensuring reliable service for both routine maintenance and complex installations. Customer testimonials highlight our professionalism, honesty, and dedication to resolving issues promptly, even during holidays. We guarantee satisfaction and stand by our work, offering a price-matching promise to ensure value for every client.
Services
Plumbing Repairs
Boiler Installations
Gas Conversions
Tankless Water Heaters
Heating Services
Details
- Year established: 1988
Highlights and features
- Certified Navien and Bosch technicians with 35+ years of combined experience.
- 24/7 emergency services for urgent plumbing and heating issues.
- Free estimates and price-matching guarantee on all installations.
- Hassle-free warranty covering all repairs and manufacturer defects.
- Rebate assistance for National Grid and Con Ed energy-efficient upgrades.
What people say
Professional and personable
Prompt and knowledgeable
Fantastic job
Hassle-free warranty
Energy-efficient solutions
Services
Plumbing Repairs
Our certified technicians address all plumbing issues, from leaks to complete system overhauls. We use high-quality materials and manufacturer-approved methods to ensure long-lasting repairs. Clients benefit from same-day service and transparent pricing.
Boiler Installations
We install energy-efficient boilers for residential and commercial properties. Our team handles permits, rebates, and system sizing to optimize efficiency. Clients receive a 10-year warranty on parts and labor for added peace of mind.
Gas Conversions
Specializing in oil-to-gas conversions, we provide heat calculations, permit assistance, and rebate processing. Our conversions reduce heating costs by up to 33% while ensuring compliance with local regulations and safety standards.
Tankless Water Heaters
We offer Navien-certified tankless water heater installations for endless hot water and space savings. Our technicians handle diagnostics, repairs, and full replacements, ensuring optimal performance and energy efficiency.
Heating Services
Our heating services include boiler checkups, emergency repairs, and system maintenance. We use advanced diagnostics to identify issues early, preventing costly breakdowns and extending system lifespan.
Questions
What areas do you service?
We serve Nassau County, Suffolk County, and all five New York City boroughs for residential and commercial projects.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing and heating services for urgent issues like leaks or boiler failures.
Are financing options available?
Yes, we offer financing for qualifying installations and price-matching on competitor quotes.
How do rebates work for gas conversions?
We handle all paperwork for National Grid and Con Ed rebates, simplifying the process for energy-efficient upgrades.
What warranties do you offer?
Our 'Hassle-Free Warranty' covers all repairs and installations, including manufacturer defects, for up to 10 years.
Can you handle commercial projects?
Yes, we provide plumbing and heating solutions for commercial properties, including large-scale boiler systems and gas conversions.
Videos
Reviews (4)
David S.
May 28, 2022
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Absolutely 5 starts to Big City Plumbing. They did the conversion of the heating and hot water system of my house from oil to natural gas. Mike and Diane are friendly and professional, they were helpful at every step and they took care of all planning and scheduling and answered any questions I had. Everything went smoothly and on schedule. Ben and Shane did a top notch installation. They removed the old equipment with utmost care, professionally installed the new tankless system. The new plumbing has been done properly and professionally and the new system works great. I highly recommend Big City Plumbing.
Edd Hazell
Apr 11, 2022
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This is the best money I've spent on my house, I cannot say how much am happy and satisfied with the install and look from start to finish. The before and after picture say it all. I highly recommend big City Plumbing if you want a clean, professional and beautiful job. Benny and Oshane is the man for the job.
Krissy K.
Nov 27, 2021
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I am extremely happy I chose Big City Plumbing to do the oil to gas conversion in my home. I had decided to go with another plumbing company but they could not proceed with the conversion due to health issues. I am so glad the conversion didn't work out with the other company and instead Diane, Benny, and Shane did the work for my house. I could not have asked for a better team. They knew exactly what to do in such an efficient and knowledgeable manner.
Not only are they competent and good people, they give very good quality work. You will have to pay much more from another plumbing company what they provide as standards for themselves. I got what I paid for
Not only are they competent and good people, they give very good quality work. You will have to pay much more from another plumbing company what they provide as standards for themselves. I got what I paid for
Adam W.
Jan 03, 2021
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Big City Plumbing recently installed a new Navien combi unit in my home. From the first call with the owner, Mike, I knew I was in great hands. Mike is a complete professional and total expert in the field. He spent a lot of time on the phone with me answering questions and determining the best unit for my home and at a fair price. Benny handled the installation flawlessly. And, they both checked in for days after the installation to make sure my new heating system is running perfectly. Diane who manages the operation was very helpful and even took care of the paperwork for my rebates. Going forward, I will use Big City Plumbing for all my plumbing and heating and AC needs. They earned my trust and respect! You won't be disappointed with the quality of their work!
