AquaTek Plumbing

Business Details

44 Years

experience

Emergency

services

Your Trusted Partner for Plumbing Solutions in the Bay Area

AquaTek Plumbing was founded in 1982 by Jim Shepherd and Chris Johnson with a commitment to delivering professional, reliable plumbing services. Our management team brings over 150 years of combined experience, specializing in multi-unit residential and commercial plumbing solutions. We prioritize customer satisfaction through transparent communication, skilled execution, and continuous improvement in every project. Our team consists of fully licensed and insured professionals trained to handle complex plumbing challenges, from emergency repairs to large-scale repiping. With decades of service in the Bay Area, we have built lasting relationships with property managers and homeowners by maintaining a standard of excellence.

Our mission emphasizes competence, respect, and dedication to resolving plumbing issues efficiently while upholding ethical business practices. We serve San Francisco, San Jose, and surrounding counties, offering 24/7 emergency response and tailored solutions for condominiums, apartment complexes, and commercial properties. Our reputation for quality workmanship and customer-centric service has made us a trusted partner in the communities we serve. Through consistent performance and a focus on long-term client relationships, we continue to meet evolving plumbing needs with expertise and integrity.

Services

Emergency Plumbing Hydro Jetting Commercial Repiping Residential Repiping Drain Cleaning Water Heater Installation Leak Detection Backflow Testing High-Rise Plumbing New Construction Plumbing

Details

Year established: 1982

Highlights and features

We offer 24/7 emergency plumbing services for urgent needs.
Our team has over 40 years of combined experience in residential and commercial plumbing.
We are fully licensed and insured with a proven track record of quality workmanship.
We specialize in commercial repiping and multi-unit property plumbing solutions.
We guarantee timely, transparent service with no hidden fees.

What people say

Excellent attention to detail Honest technician Top notch service Professional and courteous crew Impressed with promptness

Website

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Services

Emergency Plumbing

Our emergency plumbing service provides immediate response for burst pipes, leaks, and sewer issues. Available 24 hours a day, we resolve critical problems swiftly to minimize property damage. Customers in San Jose and San Francisco rely on our rapid service for residential and commercial emergencies.

Hydro Jetting

Hydro jetting uses high-pressure water to clear stubborn clogs and buildup in drains and sewer lines. This method effectively removes grease, mineral deposits, and debris without damaging pipes. Ideal for commercial kitchens and multi-unit properties requiring thorough maintenance.

Commercial Repiping

We specialize in large-scale repiping for offices, high-rises, and retail spaces. Our team handles permits, installations, and repairs for complex commercial systems. Services include water pipe replacement and upgrades to meet modern efficiency standards.

Residential Repiping

Residential repiping addresses aging pipes in homes, preventing leaks and improving water pressure. We replace corroded or damaged lines with durable materials. This service is ideal for older homes in the Bay Area needing system upgrades.

Leak Detection

Using advanced technology, we locate hidden leaks in walls, floors, or underground pipes. Our non-invasive methods identify issues quickly, preventing structural damage. This service includes precise repairs for residential and commercial properties.

People

Jim Shepherd

Co-Founder

Jim Shepherd co-founded AquaTek Plumbing in 1982, bringing decades of plumbing expertise to the company. He established the foundation for our customer-first approach and commitment to quality craftsmanship.

Chris Johnson

Co-Founder

Chris Johnson, co-founder of AquaTek Plumbing, has dedicated over 40 years to advancing plumbing solutions. His leadership focuses on technical excellence and fostering long-term client relationships through reliable service.

Steve Lawrence

Service Manager

Steve Lawrence oversees daily operations as Service Manager, ensuring all projects meet AquaTek's standards. With extensive field experience, he prioritizes efficient problem-solving and customer satisfaction for residential and commercial clients.

Questions

What areas do you service?

We serve San Francisco, San Jose, Oakland, and all Bay Area counties including San Mateo, Santa Clara, Alameda, and Contra Costa.

Do you offer 24/7 emergency service?

Yes, we provide 24-hour emergency plumbing assistance for urgent issues like burst pipes, leaks, and sewer backups.

How can I schedule an appointment?

Call us at (408) 295-7767 or use our online form. Emergency requests receive immediate attention.

Are you licensed and insured?

Yes, we hold license #677577 and maintain full insurance coverage for all residential and commercial projects.

What services do you offer for commercial properties?

We provide repiping, maintenance, high-rise plumbing, and new construction services tailored to businesses and property managers.

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Reviews (5)

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Karen Swanson

Mar 14, 2022 Report

This is the company my homeowners association uses for repairs. Our notice said water would turn off from 9:00 to 1:00 It's still off after 4:00. I learned they didn't even start or turn it off till 3:00 p.m. I called them to find out when it would be back on and their pat answer was 'when the job is finished.' I explained I was looking for a timeline so I could know when to expect to have water.

I was told to call my homeowners association the only problem is they told me to call AquaTech which makes sense since they're the ones that are doing the job and know how the job is going and how long it's going to take. Don't give them your business I'm going to encourage my homeowners association to get a new plumbing service.

Jerry Wilson

Dec 25, 2021 Report

I have been looking for repiping in my home, but all these negative reviews scare the daylights out of me and I am looking elsewhere. thank you all for the reviews. they really help.

Pinky Thakkar

Nov 24, 2021 Report

Bad ppl so unprofessional and cheats. You charged me like i'm a millionaire. The tech guy comes late and charges me for no time of his here. I helped him since he was a Sr. guy. But the company has crooks and the lady called Mary was arguing about it the whole time. She was like why should we charge less why should we this and that. Never going back with them again. Did not tell me that it would take 5 hrs for the work and the cost around?

Joshua Katz

Nov 10, 2021 Report

I'm a ServPro Franchise working with local ServPro's in San Francisco aiding them with services. We have quite a bit of work require plumbing services and this company refused to on work with us because we were coordinating activities from our local office. I explained that my team was local and we can pay with a Credit Card over the phone or on site once services were rendered and they still told us no and gave some bogus excuses. Terrible service would not recommend to other business or clients.

Mercedez

Oct 27, 2021 Report

Company services manufactured home but highly do not recommend to use! they quoted over $2000.00 to replace our water heater and then on too charged me a service fee of $175 which basically was the over price quote of words out of the services mouth this is disgusting that a company is price gouging people for a basic fix to a water heater replacement! I went with them again because they fixed my last one and now pricing has gone to an extreme during a freaking pandemic. I also was not advised of the service charge when. I called. THE SERVICE FEE IS CHARGED IF YOU DONT DO A SERVICE WITH THEM BUT IF YOU TAKE THE SERVICE WITH THEM THEY DONT CHARGE THE $175.