Business Details
34 Years
experience
Emergency
services
Your Trusted Partner for Plumbing & HVAC Solutions in Boise
Wickstrom Plumbing Heating & Cooling is a family-owned and operated business built on real Idahoan values, serving Boise and Nampa since 1992. Our team of certified technicians specializes in plumbing, HVAC, and drain services, prioritizing customer satisfaction through honest pricing, 24/7 emergency support, and a 100% satisfaction guarantee. With decades of experience, we focus on delivering reliable solutions for residential and commercial properties, emphasizing preventive maintenance to minimize disruptions.Our commitment to transparency includes upfront pricing and a rigorous vetting process for all employees, ensuring safety and trust. We pride ourselves on being deeply rooted in the community, offering personalized service that treats every customer like family while maintaining industry-leading standards through continuous training and innovation.
Services
Plumbing Repairs
HVAC Maintenance
Drain Cleaning
Emergency Services
Water Heater Installation
Sewer Line Repair
AC Replacement
Heating Services
Pipe Leak Detection
System Maintenance Plans
Details
- Year established: 1992
Highlights and features
- 24-hour emergency service for urgent plumbing and HVAC issues
- Family-owned since 1992 with deep community roots
- Transparent, upfront pricing with no hidden fees
- 10-step vetting process for certified, background-checked technicians
- 100% satisfaction guarantee on all completed jobs
Associations and certifications
- Angie's List Super Service Award
What people say
Excellent Customer Service
Prompt service
Professional technicians
Satisfaction guaranteed
Reliable solutions
Services
Plumbing Repairs
Our plumbing repair services address leaks, pipe bursts, and fixture malfunctions with rapid response times. Technicians use advanced diagnostic tools to identify issues and implement durable solutions. We prioritize minimizing property damage while restoring functionality to residential and commercial plumbing systems.
HVAC Maintenance
Annual HVAC maintenance includes system inspections, component cleaning, and efficiency testing. Regular maintenance extends equipment lifespan, improves energy efficiency, and prevents unexpected breakdowns during extreme weather conditions in Boise.
Drain Cleaning
Professional drain cleaning services utilize hydro-jetting and mechanical augers to remove blockages and buildup. We service main sewer lines, kitchen drains, and bathroom plumbing systems to prevent backups and maintain proper water flow.
Water Heater Services
We install, repair, and maintain traditional tank and tankless water heating systems. Our technicians diagnose temperature inconsistencies, address leaks, and recommend energy-efficient replacements when necessary to ensure consistent hot water supply.
Sewer Line Repair
Trenchless sewer repair and traditional excavation methods address damaged underground pipes. Camera inspections identify cracks, root intrusion, or blockages. We restore sewer functionality while minimizing landscape disruption and reconstruction needs.
People
Ty
President
Leading daily operations with over 15 years of plumbing and HVAC experience, Ty ensures service excellence across all departments while maintaining company values.
Scott Wickstrom
Founder
Establishing the company in 1992, Scott built the business on Idahoan values and continues to influence strategic direction while mentoring new tradespeople.
Helen
Operations Clerk
Managing customer communications and scheduling, Helen serves as the primary contact point for service coordination and client support.
Cooper
Office Manager
Overseeing administrative operations, Cooper ensures smooth coordination between field technicians and customer service teams while maintaining operational efficiency.
Rochelle
Customer Service Representative
Handling service inquiries and appointment scheduling, Rochelle provides detailed information about available services and maintenance plans to residential and commercial clients.
Questions
What HVAC services do you offer in Boise?
We provide AC repair, furnace maintenance, heat pump installation, ductless systems, and emergency HVAC services for residential and commercial properties.
Do you handle plumbing emergencies?
Yes, our 24/7 emergency team responds to burst pipes, water heater failures, sewer backups, and other urgent plumbing issues.
Are financing options available?
Yes, we offer financing plans including 12-month no-interest options for qualified customers on major system replacements.
What drain services do you provide?
Our services include drain cleaning, camera inspections, clog removal, trenchless sewer repair, and preventive maintenance for residential and commercial systems.
Do you service septic tank systems?
Yes, we offer septic tank installation, inspection, and repair services for properties not connected to municipal sewer systems.
What maintenance plans are available?
We offer tiered maintenance plans (Basic Plumbing, Basic HVAC, and Advanced) with benefits including annual inspections, repair discounts, and priority scheduling.
Reviews (4)
Ashley Gilbert
Jun 07, 2022
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Austin and Caylee were great! They were thorough and explained everything to us in full. Wickstrom in general has been awesome so far and we really appreciate it! Services: HVAC system maintenance, A/C system maintenance, Heating system maintenance
Kathy Irish
Mar 28, 2022
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Love this company for doing the best professional job. Chris & Caylee arrived on time, explained everything to me and did a excellent job! I purchased a service agreement that they offered, great deal. I will trust this company with all my heating and plumbing needs. Service: HVAC system maintenance
Raymond Hanson
Mar 27, 2022
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Chris Britt was very knowledgeable about our old oil-fired hot water heating system. We have had trouble finding someone with that knowledge. Chris and his partner did a very efficient job and told us several ways to improve the efficiency of our existing system. I would recommend Wickstrom Heating without hesitation. Service: Heating system repair
Kathy Kershner
Mar 26, 2022
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Maintenance of our heating, AC and plumbing systems is so easy with our Wickstrom Maintenance Plan! It's AC check-up time and on Wednesday, Austin and Caylee showed up to take care of that annual maintenance. Such nice people, very efficient and good at explaining everything about the services they provided. As usual, 5 star service from Wickstrom's 5 star employees!
