We operate as a customer-focused plumbing company providing dependable residential and commercial services across Catonsville, Ellicott City, and nearby communities. Our team remains intentionally small to ensure personalized attention, yet our standards and capabilities reflect a larger organization. We do not work on commission, allowing us to offer transparent recommendations supported by detailed system inspections. Every project begins with clear, upfront pricing and an explanation of the most appropriate next steps, so our customers can make informed decisions with confidence.Since 2002, our licensed and insured plumbers have delivered prompt service, often within 24 hours, covering a wide range of plumbing needs. Our services include drain cleaning, water heater repair and replacement, toilet installation and repair, faucets, sump pumps, gas services, leak detection, and additional plumbing solutions. We proudly serve homeowners and businesses throughout Baltimore County and Howard County. When plumbing issues interrupt your day, we are ready to respond with professionalism, efficiency, and respect for your property.
Served areas
- Catonsville, MD
Business details
- Year established: 2002
- Employees: 10
- Licensed
- Insured
Highlights and features
- Honest upfront pricing with thorough system inspections
- Residential and commercial plumbing services across local communities
- Non commission based recommendations focused on customer needs
- Fully licensed and insured experienced plumbing professionals
- Service available within 24 hours since 2002
- Comprehensive repairs installations and routine plumbing maintenance
Associations and certifications
- A+ Rated by BBB
Payment methods
- Cash, Checks, Debit cards, Credit cards, Financing available
Services
Reliable water heating supports comfort, hygiene, and essential household functions. When a system no longer performs as expected, professional service becomes necessary to restore reliability. Older water heaters often consume more energy and require increased maintenance. We help customers evaluate their options to achieve dependable performance and improved operational efficiency. 
Our team addresses sewer line failures caused by deterioration, root intrusion, or long-term buildup. Through precise underground inspections, we determine whether repair or replacement is required. We apply modern techniques to reduce unnecessary excavation. This ensures dependable performance while protecting your property. 
Proper toilet function is often assumed, yet hidden problems may develop over time. Leaks, loose connections, and internal failures can increase water usage or damage surrounding areas. We encourage vigilance for signs such as water around the bowl or instability at the floor. We deliver professional solutions including clearing blockages, repairing components, and installing efficient replacement units. 
We provide professional solutions for leaking and damaged water pipes in homes and businesses. Pipes exposed to debris, corrosion, or poor installation may crack or burst unexpectedly. Hidden leaks can still cause serious structural concerns due to constant water pressure. Our company is prepared to repair affected pipes and restore system integrity. 
Our drain cleaning and repair services are designed to improve system efficiency and reliability. We begin with a thorough inspection to identify blockages or structural weaknesses. Debris and residue are removed to restore flow. If pipes have become brittle or damaged, we provide replacements that ensure dependable operation. 
Reliable boiler systems require skilled installation to achieve optimal performance and longevity. We provide professional boiler installation services designed for both residential and commercial use. Our licensed and insured plumbers apply in-depth knowledge and careful workmanship to every project. The result is a dependable system built to deliver consistent heating and hot water. 
From minor leaks to full faucet replacements, we provide professional services tailored to your needs. Our certified plumbers deliver precise installation and repair using high-quality components. With upfront pricing and a guarantee on our work, we ensure results that meet our standards and yours. 
Our sump and sewage pump installations are performed by licensed and insured professionals with extensive experience. Each system is selected and configured to match the application requirements. Proper activation, discharge, and control are carefully verified. This attention to detail ensures dependable performance and reduced risk of water damage. 
We deliver complete gas services focused on efficiency, safety, and proper installation. Natural gas offers an effective way to power heating systems, appliances, water heaters, and fireplaces. Because incorrect repairs can be hazardous, our work follows strict professional standards. We specialize in gas line installation, appliance services, and leak repairs.
People
Leslie Metcalf
OWNER/CEO/MASTER PLUMBER/GAS FITTER
We focus on anticipating and exceeding the expectations of all of our clients, finding the best solutions for their residential & commercial plumbing needs and responding in a timely manner. We do this by adhering to a standard and professionalism that represents our knowledge, experience and respect of others.
Reviews (20)
William Reed
Jan 08, 2026
Mitchell Kavalsky
Dec 30, 2025
Jk Perry
Dec 29, 2025
Mike was very helpful and transparent about what needed to be done, what could potentially be wrong (proving the worst and best case scenarios), and the cost associated with it. Jonathan was also very helpful and did his job well. He expressed his desire to take his time and make sure what he worked on was done correctly. I have used Metcalf Plumbing for years and will continue to use there services as long as I have a home. Thank you Metcalf for the great service!!
Kelsey Danciger
Dec 19, 2025
Les and Charles are amazing! Our boiler was failing and they replaced it in the same week. The installation is beautiful. They are knowledgeable, professional, and so organized! We are grateful to Les for organizing his team to repair our heat quickly and near the holidays. Metcalf is local, family owned, and scheduling was a breeze. They are now our go-to plumbing service!
Barbara Polonsky
Dec 06, 2025
Martin Neft
Nov 19, 2025
Joyce Purcell
Oct 28, 2025
Mike came to look at my garbage disposal (2 years old) that suddenly started making a loud noise (on a "quiet" disposal). He assessed and found it in working order despite the noise. While here he took a look at a toilet that had was repaired in October, 2024 (at my request) by a Metcalf technician. Filling after flushing was not working consistently properly. Has continued to intermittently have same issue since installation of new valve, flapper & supply valve in 2024. It did not occur while Mike was here. After he left, the first time toilet was flushed the earlier issue -- delayed filling -- occurred again and has continued through the night and today. I do not blame Mike for something he didn't see, That the issue continues is problematic. Mike was professional, friendly, on time and responsive to the disposal issue. He was particularly thoughtful in looking at two of my toilets while here.
Tim Seiple
Oct 27, 2025
Stephen Girton
Oct 23, 2025
Joy Shipley
Oct 22, 2025
I had a ceiling leak from an upstairs bathroom. A section of the ceiling had to be cut open to find where the leak was coming from, which turned out to be the toilet. The wax ring was replaced under the toilet. Everything was done quickly and professionally, they cleaned up after the job and were very pleasant to work with.
Dinah Thweatt
Jul 02, 2025
Mary Trossbach
Jun 29, 2025
Dotti Fielder
Jun 22, 2025
Mr. Metcalf and Johnathan showed up on time (early), listened to our concerns about our needs, and gave us an estimate on each aspect of the work. When we approved the work to be done, they got right to work. The work was done efficiently and cleanly. Everything was left as they found it. Highly recommended. Thanks.
Michele Elder
May 24, 2025
Michael Johnson
Mar 23, 2025
I had a leak in my basement behind a bathroom wall that had really difficult access to the pipes. It was most likely going to need a hole punched in the basement shower but Michael and his coworker put in the extra effort to get to the pipes without doing that. They did an amazing job and saved me a bunch of money. I can't thank them enough. Professional, customer first, service. They've earned a loyal customer today. Thanks!
Kimberly Smrek
Feb 22, 2025
Customer service - exceptional!
We have been without a hot water heater for two weeks. Metcalf was able to come out and inspect the issue and replace a hot water in the same day. Danielle was a person who answered the phone gave me details on how to process works. Chris was the gentleman who came out and replaced the hot water heater. I gave birth five stars as well as Metcalf. Thank you, Metcalf.
We have been without a hot water heater for two weeks. Metcalf was able to come out and inspect the issue and replace a hot water in the same day. Danielle was a person who answered the phone gave me details on how to process works. Chris was the gentleman who came out and replaced the hot water heater. I gave birth five stars as well as Metcalf. Thank you, Metcalf.
Laura Brady
Feb 21, 2025
If you need a plumber, you can feel good about calling Metcalf. They are honest, and they go the extra mile to solve your issues. We saw water on our kitchen ceiling under our bathroom. We were able to get a timely appointment and Michael spent a long time tracing the issue. The charge was very reasonable and the staff is friendly and helpful.
Charles Anderson
Jul 14, 2024
Metcalf plumbing was outstanding. Chris and Johnathan were Professional cleaned up after themselves and provided me with great confidence that I have a fully functioning and safe sewer system. I appreciate them taking my call yesterday and scheduling the visit today! Oh, and great value for the work that they did as well!!
Allison R. LeBlanc
Mar 17, 2023
We've had to call Metcalf Plumbing twice now (once for water service line replacement and more recently for our leaking water heater). Both times, Metcalf has been easy to work with from start to finish. For both projects, Metcalf showed up on time, explained what was going on, our options, and price estimates. For our water line, Les, Lou, and Mike M. all came out. For our water heater, it was just Mike M. Both times, everyone was friendly, encouraged us to ask questions, polite, treated our home like it was their home, etc. We can't recommend them enough!
Tom Riggins
May 27, 2022