Business Details
36 Years
experience
Emergency
services
Trusted Plumbing & Drain Solutions in Charlotte
Rapid Rooter is a locally-owned, family-operated plumbing and septic services company serving Charlotte, NC since 1990. With over 30 years of combined experience, our certified technicians utilize advanced equipmentincluding high-pressure hydrojets and remote camerasto deliver reliable residential and commercial plumbing solutions. We prioritize 24/7 emergency support, transparent pricing, and community-focused service, maintaining a reputation built on trust and technical expertise.Our commitment to quality includes regular system maintenance, prompt repairs, and customer education to prevent future issues. As Angies List Super Service Award winners for nine consecutive years, we combine industry recognition with personalized care to ensure client satisfaction.
Services
Septic Pumping
Residential Plumbing
Commercial Plumbing
Drain Cleaning
Water Heater Repair
Details
- Year established: 1990
Highlights and features
- We offer 30+ years of local plumbing expertise.
- Our team provides 24/7 emergency service.
- Certified technicians use state-of-the-art equipment.
- Transparent pricing with no hidden fees.
- Community-focused service from a family-owned business.
Associations and certifications
- Angies List Super Service Award
What people say
24/7 emergency support
Certified technicians
Transparent pricing
Prompt service
Reliable solutions
Services
Septic Pumping
Our septic pumping service removes accumulated sludge and waste from tanks using high-capacity equipment. Regular maintenance prevents system failures, extends lifespan, and protects groundwater. Technicians inspect, pump, and document each service to ensure compliance and system health.
Drain Cleaning
We clear clogs using hydrojetting and specialized tools to restore proper drainage. Services address grease buildup, hair, and debris in residential and commercial settings. Emergency availability minimizes property damage from backups.
Water Heater Repair
Technicians diagnose and repair water heater issues, including leaks, temperature problems, and sediment buildup. We service both residential and commercial systems, offering replacement when necessary to improve efficiency and reliability.
Commercial Plumbing
Tailored solutions for businesses, including multi-story drain systems, backflow preventers, and high-volume water heater maintenance. Our 24/7 service ensures minimal downtime for restaurants, offices, and industrial facilities across Charlotte.
Sewer Line Replacement
We replace damaged sewer lines caused by tree roots, corrosion, or age. Using camera inspections, technicians identify problem areas and replace pipes with minimal disruption. Services restore proper wastewater flow and prevent property damage.
Questions
What services does Rapid Rooter offer?
We provide septic pumping, drain cleaning, water heater repair, sewer line replacement, and residential/commercial plumbing services in Charlotte, NC.
Are emergency services available?
Yes, our team offers 24/7 emergency plumbing support for urgent issues like leaks and system failures.
Which areas do you serve?
We serve Charlotte and surrounding areas including Pineville, Huntersville, Matthews, and Cabarrus County.
How can I schedule an appointment?
Call us at (704) 659-1877 or use our online form to book immediate or scheduled services.
What makes Rapid Rooter unique?
We combine 30+ years of local experience with advanced equipment and a family-owned commitment to community service.
Do you offer financing options?
Yes, we provide financing for qualifying plumbing and septic system projects.
Reviews (6)
Kathy Roth
Jun 17, 2022
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TJ Kiker called in advance and was on time. The disposal was replaced quickly and TJ ran 2 sinksful of water to make sure the repair would not leak and the item was repaired properly. At check time we received a discount from the former repair quote. It was a very positive experience and comforting to see a repairman you knew in the past return later in our condo's life, to perform another repair. KRoth
Anthony Steigerwald
May 25, 2022
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They were able to send out a plumber in about an hour when I had a leak at my water heater when other places were saying it would be 10-12 hours before someone could get here. Chris Jones was the technician and he was super helpful, explained all my options and answered all my questions. He installed my new water heater quickly and saved the day!
Rafey Mahmud
May 21, 2022
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John was very professional. Diagnosed the problem right away and fixed it. These kind of plumbing issues are very complex. I am very happy that I called this company. Service: Outdoor plumbing system repair
David C.
May 14, 2022
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These guys were great! I called at 10:30 and they were able to dispatch somebody to my house by 1:00. John Bird was friendly, professional, and made quick work of the problem. I'll definitely be calling them again next time I need a plumber. Service: Drain cleaning
Keenan Manigo
May 07, 2022
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TJ was extremely helpful and very professional. He was able to clear a drain that has been an issue for several years. I would recommend Rapid Rooter for all of my plumbing needs. Service: Drain cleaning
Andrew Philipps
Apr 27, 2022
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TJ was quick to return phone calls and solve problem drain problem. I would use Rapid-Rooter Plumbing again. Service: Drain cleaning
