Business Details
35 Years
experience
Emergency
services
Your Trusted Local Plumber in Charlotte, NC
Since 1991, Plumbing Connection has served homeowners and businesses across Gastonia, Charlotte, and surrounding areas with professionalism, precision, and pride. Our team brings over 100 years of combined plumbing experience, with technicians undergoing rigorous hands-on training before leading jobs. We prioritize customer satisfaction through clear pricing, modern tools like no-dig technology, and a commitment to treating every property with respect.Locally owned and deeply rooted in the community, weve earned recognition as a trusted provider through awards like the 2020 Angies List Super Service Award and Neighborhood Faves on NextDoor. Our focus remains on solving issues and earning trust through reliable, high-quality service.
Services
Drain Cleaning
Water Filtration
Water Heater Repair
Sewer Camera Inspection
Pipe Lining
Details
- Year established: 1991
Highlights and features
- We have 35+ years of local experience serving Gastonia and Charlotte communities.
- Our technicians undergo rigorous hands-on training and are background-checked.
- We use modern, no-dig tools to minimize property disruption.
- We offer clear, upfront pricing with no hidden fees.
- Our team prioritizes customer feedback over upselling for honest recommendations.
What people say
Great service
Quick response
Professional technicians
No surprises
Trustworthy
Services
Drain Cleaning
Our drain cleaning services address slow or clogged drains using advanced tools like sewer cameras and hydro jetting. We diagnose root causes, including tree root invasions or sediment buildup, and provide lasting solutions. Customers benefit from reduced property damage through our no-dig technology and transparent pricing, ensuring clear communication from diagnosis to repair.
Water Filtration
We install and maintain whole-house water filtration systems to remove contaminants like chlorine, lead, and bacteria. Our solutions improve water quality for drinking, bathing, and appliances, reducing health risks and extending plumbing lifespan. Systems include reverse osmosis, UV purification, and carbon filters tailored to local water conditions in the Carolinas.
Sewer Camera Inspection
Using high-resolution video cameras, we inspect sewer lines for cracks, blockages, or root intrusions. This non-invasive method pinpoints issues in residential and commercial properties, guiding precise repairs. Benefits include avoiding unnecessary excavation, preventing future backups, and verifying repairs post-service for long-term reliability.
Pipe Lining
Pipe lining restores damaged sewer or drainage pipes without excavation. Epoxy-coated liners create a durable, root-resistant seal inside existing pipes, addressing leaks or corrosion. This cost-effective solution minimizes landscaping damage and is ideal for hard-to-reach areas under driveways or buildings.
Water Heater Repair
We repair and replace conventional and tankless water heaters, addressing sediment buildup, faulty burners, or leaks. Our technicians ensure efficient operation, reducing energy costs and extending unit lifespan. Services include annual maintenance, thermostat adjustments, and emergency repairs for residential and commercial clients.
People
Jim Bridges
Owner/President
Jim Bridges, a Master Plumber with 30+ years of experience, founded Plumbing Connection in 1991. He specializes in residential and commercial plumbing, holding an unlimited Plumbing Contractors license in NC. Jims expertise in problem-solving and commitment to customer service have made the company a trusted local leader.
Questions
What areas do you serve?
We serve Charlotte, Gastonia, Belmont, McAdenville, Barclay Downs, Crowders, and surrounding areas in North and South Carolina.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes or sewer backups.
What financing options are available?
We offer flexible financing options to help manage unexpected plumbing repairs. Ask for details during booking.
Are your technicians certified?
All technicians are licensed, insured, and undergo rigorous training, including background checks and hands-on experience.
What plumbing services do you offer?
We provide drain cleaning, water heater repair, sewer camera inspections, pipe lining, water filtration systems, and more.
How can I schedule a service?
Call 704-825-9399 or book online through our website for fast, convenient scheduling.
Videos
Reviews (6)
Harry Hessle
Apr 05, 2022
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Price was way to high didn't use any heavy equipment! All work was done in a couple of days. The men they sent out there were professional. Tyler and Joe did their job and were not afraid to get dirty. I've done heating+air for 42yrs. I know what it means to take pride in your work these fellows have it! Services: Sewer repair, Plumbing pipe repair
Lisa Rosenberg
Mar 09, 2022
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Taylor was extremely helpful, he repaired the leak I called for and took the time to fix a couple of other minor plumbing issues issues I had. The price was reasonable and he explained everything. I will definitely use Plumbing Connection again and would recommend! Services: Plumbing pipe repair, Faucet repair
Michael McMahan
Jan 25, 2022
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Chip is always so very friendly, professional and knowledgable offering helpful tips/information. I have full trust in him and his ability. Services: Plumbing leak detection, Toilet repair
Amy McNeil
Jan 09, 2022
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Professional and knowledgeable! Made an appointment and they were here when they said and I received text updates along the way. Taylor was superb and answered all of my questions while he fixed my issues and installed a new faucet. I will definitely use Plumbing Connection any time I need plumbing assistance and will request Taylor! Services: Drain cleaning, Faucet installation
Ben Smith
Dec 21, 2021
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I have used them many times for personal and business plumbing needs over the last 15 years. Recommend to all my friends!
Keturah Scarborough
Dec 04, 2021
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Chip was very knowledgeable and thorough. He explained why the pressure release was leaking on the upstairs water heater and at what range the pressure should be set. Chip also told us the tell tale signs to be aware of. He explained everything very clearly. He and Joseph replaced the faulty part and set the pressure at a safe level. They were done in no time. We're happy and relieved to have this taken care of, since it could've turned into a major issue. Thanks again!
