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50+ Years
experience
Your Trusted Plumbing Experts in Fort Wayne Since 1929
North Side Plumbing & Heating has been a trusted name in the Fort Wayne community since 1929, delivering exceptional plumbing, remodeling, and parts retail services. Our team of fully licensed technicians brings decades of combined experience, specializing in residential and commercial solutions tailored to meet diverse client needs. Recognized with an A+ BBB rating and the Angie's List Super Service Award, we prioritize honesty, integrity, and dependability in every project.

As a family-owned business spanning three generations, we maintain a commitment to quality craftsmanship and personalized service. Our dedication to excellence extends to offering a comprehensive inventory of plumbing supplies, supported by expert advice from licensed professionals. With over 95 years of service, we continue to uphold the values established by our founders, ensuring every customer receives reliable, efficient, and cost-effective solutions.
Services
Plumbing Remodeling Parts Retail
Details
  • Year established: 1929
Highlights and features
  • We have over 95 years of experience in plumbing services.
  • Our team consists of fully licensed and trained technicians.
  • We maintain an A+ rating with the Better Business Bureau.
  • We offer comprehensive residential and commercial remodeling services.
  • Our parts retail center provides expert advice and quality products.
Associations and certifications
  • Better Business Bureau (BBB)
What people say
Prompt service Professional technicians Efficient repairs Reasonable pricing Expert advice
Services
Plumbing Repair
We provide comprehensive plumbing repair solutions for residential and commercial properties. Our licensed technicians handle leaks, pipe replacements, water heater installations, and drain cleaning with precision and efficiency. Customers praise our prompt service, transparent pricing, and expertise in resolving complex plumbing issues.
Remodeling Services
Our remodeling services include bathroom and kitchen transformations for residential and commercial spaces. We offer free quotes, personalized design consultations, and end-to-end project management. Clients highlight our attention to detail, quality craftsmanship, and seamless execution from start to finish.
Parts Retail
We stock a full inventory of plumbing parts and fixtures, including major brands for all repair needs. Our licensed plumbers provide expert advice to help customers select the right products. Reviews emphasize competitive pricing, knowledgeable staff, and quick availability of hard-to-find items.
People
John Hartman Jr.
President & Owner
Third-generation leader of North Side Plumbing & Heating, overseeing daily operations and strategic growth while upholding family values of integrity and customer care.
Tara Hartman
Vice President
Supports operational leadership with a focus on administrative excellence and client relations, ensuring seamless service delivery across all departments.
Mark Erb
Service Manager
Manages field operations and technician coordination, prioritizing timely service and technical proficiency to meet customer needs efficiently.
Steve Bigelow
Service Dispatcher
Coordinates service appointments and emergency requests, ensuring clear communication between clients and technicians for optimal scheduling.
Chad Love
Parts Manager
Oversees inventory and customer support at the parts retail center, providing expert guidance on product selection and plumbing solutions.
Questions
What services does North Side Plumbing & Heating offer?
We provide plumbing repair, remodeling, and parts retail services for residential and commercial clients in Northeast Indiana.
Are your technicians licensed and insured?
Yes, all our plumbers are fully licensed, trained, and insured for residential and commercial projects.
Do you offer emergency plumbing services?
We prioritize urgent issues during business hours but do not advertise 24/7 emergency availability.
How can I schedule an appointment?
Call us at 260-483-0572 or use our online contact form to request service and receive a free quote.
What areas do you serve?
We primarily serve Fort Wayne and surrounding communities in Northeast Indiana.
Do you have a BBB rating?
Yes, we maintain an A+ rating with the Better Business Bureau for our long-standing commitment to quality service.
Reviews (4)
Timm Phillips
Jun 19, 2022 Report
These people are probably the most in demand plumbers in the area. I don't live in Fort Wayne, and I still call them because of the trust I have in their work. I've used them every time I need a plumber now for well over 15 years. Their parts department is very well stocked with hard to find older parts, as is their trucks, and the employees have knowledge that a lot of people like to use, that kind of knowledge which takes time to pass along, and at the counter, which slows down commerce.

It happens. For my last experience, I waited most of a week to get a guy out to look at my issue, then it was almost 3 weeks till they could start work, THEY ARE IN HEAVY DEMAND. Again, it happens. It was a whole week of jackhammering, digging, and repairing and cementing my slab. But I now have full confidence in what will not be happening in the next 20 years. To me they are utterly trustworthy.

If you look down through the reviews, you will see that they are either 5 Star or 1 star. A few 2 star. Whenever I see none in the middle, it is almost always miscommunication, or someone offended. It is not the quality of work that they are grading on.
J. J.
Jun 10, 2022 Report
On May 26, 2022 I had a representative come out to quote a project for work. As of June 10, 2022 the location has not sent me a quote for work at all. I called the location and was told when the associate answered the phone "This guy is good at getting his quotes out" - That was on June 8, 2022. You would think a customer calling in wanting work done a business would be on the ball and getting in touch, and following through.

That is not the case because I have yet to receive a call back from Northside Plumbing about my quote. If a business cannot get a simple quote out to you as a customer it really makes you wonder "IF" I hired them would they even show up. I do not recommend using Northside Plumbing all. They do not appear to adhere to the standards they claim on the website about honesty, integrity, and dependability. Well as a potential customer I can for one say they are certainly falling short on being Dependable.
Hailey Brenneman
May 07, 2022 Report
First of all, WOW! This company is amazing. I called on Tuesday, and was told that it would be about a week for them to come out, which was PERFECTLY fine! I'm happy that they have so much business. A day after calling, they called me and said someone can get sent out to look at what needs fixed and legit they were here in 30 minutes. Leroy ended up fixing our leak in our bathtub and he was amazing!

He was very informative and very knowledgeable. I am so thankful he was the one to come out and get work done on our house! I will NEVER use any other plumbing company besides North side plumbing. Leroy cleaned up every single piece of his mess (no joke, did not leave a single piece of dirt on the floor) and was so kind the whole time! We thought our repairs would cost thousands, and it was only two hundred dollars. Very amazing company!
Jolene H.
Feb 09, 2022 Report
Have always had excellent service, but today after spending the weekend with plugged drains in my one bathroom house, I will definitely change to a new company. Was told it would be one week out before they could get to me! Sorry I need bathroom facilities.