Business Details
43 Years
experience
Emergency
services
Trusted Plumbing & HVAC Services in Waterloo, IN
Gibson's Heating & Plumbing has been a trusted provider of plumbing, heating, and HVAC services since 1983. Founded by Mark and Christine Gibson, our family-owned business prioritizes customer satisfaction through personalized service and technical expertise. With over four decades of experience, we serve Northeast Indiana, Northwest Ohio, and Southeast Michigan, offering comprehensive solutions for residential and commercial needs. Our Three Way Win philosophy ensures that employees, customers, and the company all benefit from our work. We maintain rigorous standards of professionalism, invest in continuous technician training, and guarantee our workmanship.Our local expertise extends to understanding regional building codes, weather challenges, and system requirements. We provide 24/7 emergency service, upfront pricing, and satisfaction guarantees across all our offerings. Our commitment to community involvement includes supporting local nonprofits and youth programs. Licensed and insured technicians handle everything from routine maintenance to complex system installations. We pride ourselves on transparent communication, respect for client properties, and follow-up to ensure complete satisfaction.
Services
Plumbing Repair
Drain Clearing
HVAC Repair
Water Heater Repair
Sewer Line Repair
Heating Installation
Cooling Maintenance
Gas Line Services
Tankless Water Heaters
Indoor Air Quality
Details
- Year established: 1983
Highlights and features
- We have over 40 years of experience in plumbing and HVAC services
- Our team consists of certified experts with extensive experience
- We provide 24/7 personalized customer support
- Our Three Way Win philosophy ensures employees, customers, and the company all benefit
- We offer financing options for new equipment with approved credit
What people say
Reliable service
Professional technicians
Prompt emergency response
Satisfaction guarantee
Community involvement
Services
Plumbing Repair
Our certified technicians handle all plumbing emergencies including burst pipes, leak detection, and fixture repairs. We specialize in both modern and older system maintenance while preserving property integrity. Emergency services are available 24/7 with transparent pricing and guaranteed workmanship.
HVAC Maintenance
Comprehensive heating and cooling system maintenance prevents breakdowns and extends equipment life. Our technicians service all brands and models, including furnaces, heat pumps, and ductless systems. Annual tune-ups improve efficiency and indoor air quality while maintaining manufacturer warranties.
Drain Clearing
We resolve drain and sewer line issues using hydro jetting, camera inspections, and trenchless repair methods. Our solutions address clogs, root intrusion, and pipe corrosion while minimizing property disruption. Emergency drain services include 24/7 availability and satisfaction guarantees.
Water Heater Repair
Our experts diagnose and repair all water heater types including tankless, electric, and gas models. We identify issues like sediment buildup, thermostat problems, and leaks while providing same-day repairs. Maintenance services improve efficiency and prevent unexpected failures.
Indoor Air Quality
We install and maintain whole-home air purification systems that remove contaminants and allergens. Solutions include electronic air cleaners, UV light systems, and humidity control. Our technicians ensure proper installation and ongoing performance for healthier indoor environments.
Questions
What plumbing services do you offer?
We provide full-service plumbing including repairs, installations, water heater services, drain cleaning, and sewer line solutions with 24/7 emergency availability.
Do you offer HVAC maintenance plans?
Yes, our Service Partner Plans include annual heating and cooling maintenance, priority service, and repair discounts to prevent system failures.
Are financing options available?
We offer flexible financing for equipment replacements with approved credit to help customers manage larger projects affordably.
What areas do you service?
We serve Northeast Indiana, Northwest Ohio, and Southeast Michigan including Waterloo, Fort Wayne, Auburn, and surrounding communities.
How quickly can you respond to emergencies?
Our 24/7 service guarantees technician dispatch within 24 hours for all plumbing, heating, and cooling emergencies.
Reviews (4)
Casey Durbin
May 19, 2022
Report
Bryce gave us amazing service on time and kept us we'll informed the whole time! A Quick and Timely repair and top quality service 10/10 would recommend and will definitely use again when it comes too HVAC and water heater repair. Thank you guys for what you do and definitely get my man Bryce a raise he's doing gods work. Service: Water heater repair
Robert Kachur
May 19, 2022
Report
Michael Stump performed our plumbing repair. We are very pleased with the results. He was Most Professional and worked aggressively to solve our plumbing problem. We would positively use him again should any other further plumbing needs arise. Thank You Again Mike! Service: Plumbing pipe repair
Teresha Hubley
May 08, 2022
Report
Gibson's is a great place. Honest and nice people to work with. Ashley was my service tech and she was amazing. Great work ethic, good job done, on time. Explained everything. Really like there is a female doing this job. Glad they hired her to staff she will do great. Service: HVAC system maintenance
Gage Lipman
Apr 28, 2022
Report
Jason was knowledgeable and very polite, they wore shoe covers when entering the home to ensure a clean entrance and exit. Able to repair and replace while performing a maintenance check on the heating system same day as the scheduled inspection. Greatly appreciated service! Services: HVAC system maintenance, Repair HVAC
