Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing, Heating & Cooling Services in Overland Park, KS
Dick Ray Master Plumber Heating and Cooling has served the Kansas City area for over 75 years, establishing itself as a trusted provider of plumbing, heating, air conditioning, and drain services. Founded in 1949 by Dick Ray, the company remains family-owned and operated, with six generations of expertise in residential and commercial systems. Our technicians are fully licensed and insured, offering 24/7 emergency services to address urgent needs promptly. We prioritize customer satisfaction through transparent communication, honest pricing, and durable solutions tailored to individual requirements.With a BBB A+ accreditation and a 100% satisfaction guarantee, we combine decades of experience with modern techniques to ensure reliable service. Our commitment to quality extends to financing options, senior discounts, and complimentary second opinions, making professional care accessible to all clients. Headquartered in Overland Park, Kansas, we serve the Greater KC Metro area with a focus on building long-term trust through exceptional workmanship.
Services
Plumbing Repair
HVAC Maintenance
Drain Cleaning
Water Heater Installation
Sump Pump Services
Details
- Year established: 1949
Highlights and features
- 75 years of family-owned, local expertise in plumbing and HVAC systems
- Fully licensed and insured technicians available 24/7 for emergencies
- 100% satisfaction guarantee on all repairs and installations
- Financing options and senior discounts for accessible service
- Complimentary second opinions and transparent pricing
Associations and certifications
- BBB A+
What people say
Fantastic service
Knowledgeable technicians
Prompt and professional
Thorough explanations
Reliable solutions
Services
Plumbing Repair
Our plumbing repair services address leaks, clogs, and system failures with prompt, reliable solutions. We diagnose issues ranging from minor drips to major pipe bursts, using advanced tools to minimize disruption. Customers appreciate our transparent pricing and durable fixes for both residential and commercial properties.
HVAC Maintenance
Regular HVAC maintenance ensures optimal efficiency and longevity for heating and cooling systems. Our technicians perform comprehensive inspections, clean components, and identify potential issues. Clients value our proactive approach to preventing breakdowns during extreme weather conditions.
Drain Cleaning
Professional drain cleaning removes blockages and buildup using hydro jetting and rooter services. We handle everything from slow drains to complete sewer line obstructions. Customers rely on our expertise to restore proper flow and prevent recurring issues in residential and commercial settings.
Water Heater Installation
We install traditional and tankless water heaters tailored to household needs. Our team ensures proper sizing and energy-efficient operation while maintaining safety standards. Clients benefit from extended warranties and same-day replacements to restore hot water access quickly.
Sump Pump Services
Sump pump repair and installation protect basements from water damage during heavy rains. We offer battery backup systems and regular maintenance to ensure reliable operation. Customers trust our solutions for flood prevention and moisture control in vulnerable areas.
People
Dick Ray
Founder
Established the company in 1949 after serving in the Coast Guard during WWII. Pioneered 24/7 emergency service and built a legacy of trust through hands-on leadership.
Dick Ray II
Master Plumber
Joined the business in 1974 after earning mechanical engineering degrees. Expanded services to include HVAC and earned master licenses in both Kansas and Missouri.
Questions
What areas do you service?
We serve Overland Park, Kansas City, Leawood, Prairie Village, and surrounding Johnson County areas for all plumbing and HVAC needs.
Do you offer emergency services?
Yes, our technicians are available 24/7 for urgent plumbing, heating, and cooling emergencies with no additional fees for after-hours calls.
What financing options are available?
We partner with Synchrony to offer special financing plans including 0% interest for 25 months on qualifying installations and repairs.
Are your technicians licensed and insured?
All our technicians hold active master plumbing and HVAC licenses with both Kansas and Missouri, and we maintain full insurance coverage for every service call.
Do you provide warranties on services?
We offer a 100% satisfaction guarantee and extended warranties on water heater installations, with specific terms varying by equipment and service type.
How can I schedule an appointment?
Schedule online through our website, call us directly at (913) 214-8770, or request service through our mobile app for same-day or scheduled visits.
Reviews (6)
Bessie B.
Jun 26, 2022
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Kitchen sink was backed up. Called on a Saturday and they came out the same day. Rick was professional, friendly and very helpful. He happily spoke with my home warranty company allowing me to be reimbursed for the entire job minus my deductible. He cleaned up after he finished and did tests to show the line was successfully cleared. Very impressed with their work and would recommend. Only drawback was the person I spoke with to schedule the appointment quoted me "Starting at $99 dollars to snake the sink." My sink isn't on the main line so it cost more to snake an indirect line. Understood, but still reasonable at $262. Again, would highly recommend this company. Was pleased with Rick's job.
Viji Jeena & The Boys
Jun 20, 2022
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Zac was very professional and explained my options clearly. He was very friendly and helpful! Service: A/C system repair
Eric Stump
Jun 05, 2022
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I needed a shut off valve replaced. He was on time, friendly and professional. It took him less than 30 minutes. Very Efficient so I could get back to work. I would recommend them to anybody.
Chuck Gensler
May 24, 2022
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Certainly a pleasant experience. Dan was friendly. Knowledgeable, courteous. My wife Linda was most pleased with the results. Thank you again. Chuck Services: Shower repair, Faucet installation
Greg Wittmeyer
May 24, 2022
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They had a $99 special for cleaning the sewer line. Was a difficult job because I have no cleanout port but the plumber was tenacious and got it done. They did not try to upcharge me, so I am very satisfied. Service: Sewer cleaning
Gerald Leigh
May 06, 2022
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My service was to unstop the main drain. It was not unstopped because the camera would not go past 40 feet. I don't care about a camera, I just needed my drain unclogged. I spent $79 and wasted a lot of time for nothing. This was a total tipoff, never again. The manager called and said this is not reflective of their company. My fee was reimbursed and I was offered other options. I am impressed with the updated actions from the management.
