Business Details
50+ Years
experience
Emergency
services
Your Trusted Home Services Partner in Minneapolis
At Hero Home Services, we believe good work speaks for itself. For over 100 years, we have served Minnesota homeowners with expert plumbing, heating, cooling, and electrical systems maintenance. Our commitment to punctuality, transparency, and skilled service reflects our deep-rooted values. We prioritize local expertise, employing licensed technicians who understand Minnesota's unique climate challenges. With a focus on community involvement through initiatives like Hero Helping Heroes, we support educators, veterans, and first responders.Our 24/7 live answering ensures immediate assistance during emergencies, while our no-overbooking policy guarantees timely service. We maintain industry certifications and uphold strict ethical standards, evidenced by our BBB A+ rating. Our century-long reputation stems from resolving complex home system issues with practical solutions, treating every service call as an opportunity to reinforce trust. Through consistent service quality and community engagement, we remain a family-owned pillar of the Twin Cities' infrastructure.
Services
Plumbing Repair
Water Heater Services
HVAC Maintenance
Electrical Services
Drain Clearing
Sump Pump Repair
Gas Line Services
Furnace Installation
Air Duct Cleaning
Home Generator Install
Details
- Year established: 1914
Highlights and features
- We offer 109 years of combined plumbing and HVAC expertise
- Our team maintains BBB A+ accreditation for service excellence
- We provide 24/7 emergency service with live answering
- Our technicians hold state licensing and industry certifications
- We guarantee transparent pricing with no hidden fees
Associations and certifications
- Better Business Bureau (BBB)
What people say
Skilled technicians
Prompt service
Competent staff
Reliable solutions
Clear communication
Services
Plumbing Repair
Our licensed plumbers address leaks, pipe bursts, and system malfunctions with same-day solutions. We service all fixture types and piping materials, offering diagnostics and repairs for both modern and historic homes. Emergency services include 24/7 availability for critical failures.
HVAC Maintenance
Comprehensive heating and cooling system care includes seasonal tune-ups, emergency repairs, and equipment installations. Our NATE-certified technicians service furnaces, heat pumps, and air conditioning units with upfront pricing and performance guarantees.
Electrical Services
From panel upgrades to lighting installations, our electricians handle residential electrical needs. We offer surge protection, generator installations, and safety inspections with adherence to NEC standards and local code requirements.
Drain Clearing
Advanced hydro-jetting and camera inspection technologies resolve clogs and identify sewer line issues. Our trenchless repair options minimize property disruption while restoring proper drainage for residential plumbing systems.
Water Heater Services
We service and install traditional tank and tankless water heating systems with energy-efficient options. Emergency repairs address sudden failures, while annual maintenance extends equipment lifespan and optimizes performance.
Questions
What emergency services does Hero Home Services provide?
We offer 24/7 live answering for plumbing, HVAC, and electrical emergencies with same-day technician dispatch.
Do you service older homes in Minneapolis?
Yes, our technicians specialize in maintaining and upgrading systems in historic homes while preserving architectural integrity.
Are financing options available for major repairs?
We provide flexible financing plans for qualifying customers on projects exceeding $500 with approved credit.
What areas do you service beyond Minneapolis?
Our service area includes Owatonna, Rochester, and surrounding Twin Cities communities within a 75-mile radius.
How can I schedule routine maintenance?
Schedule online through our website or call (612) 439-7285 to book annual HVAC, plumbing, or electrical system checkups.
Videos
Reviews (4)
Dedra F.
Jun 30, 2022
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Beware! Would like to give this company negative stars! Hired Hero to replace the cartridge in a shower faucet. Was extremely overcharged for this service. Full retail cost of the cartridge per manufacturer's website is $129. We were charged over $1200 for this repair. Time to install the cartridge was about 30 minutes. So we basically were charged over $1000 to do a very simple repair. Had a different plumber in our home recently for a different repair.
Without naming Hero, we shared our experience. That plumber just shook his head and said unfortunately some plumbers will take advantage of people. That is the type of company that Hero is. DO NOT HIRE HERO! They cannot be trusted. I would consider them unethical.
Without naming Hero, we shared our experience. That plumber just shook his head and said unfortunately some plumbers will take advantage of people. That is the type of company that Hero is. DO NOT HIRE HERO! They cannot be trusted. I would consider them unethical.
A. J.
Jun 01, 2022
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Zero star review. Insane prices. Run away from this one, go literally anywhere else. Wanted $2k for snaking a floor drain! $2,000! I could buy the machine myself for that much money. This company charges exhorbitant prices that are not realistic. Do not use them.
Tom C.
May 19, 2022
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Person on the phone was very kind but either doesn't have a clue what I'll be charged or is purposely not telling me what I'll be charged. They say "exterior" main line cleared for $93 but person was unable to tell me what that means! Would like to try but not risking a surprise huge bill.
J. L.
May 11, 2022
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I wish I could give them a 0/5 stars. Be cautious. This is a company that takes your money. Please run away from this company. Every time they came out they just used scared tactics and told me pretty much I had to get new appliances. They are scam artists. Please be aware so you don't get scammed. They only care about making money. No wonder they have some many ads on tv as they need the advertisement to help them sell and take advantage of people. I am moving my business to Metro Heating and Cooling! Goodbye to the Hero people that like to scam people and take their MONEY.
