Business Details
17 Years
experience
Emergency
services
Trusted Fireplace & Stove Installation in Elkridge
Day OR Night Plumbing has been serving Maryland homeowners for over 16 years with expert fireplace and stove solutions. Our team includes second-generation plumber Jerry Seaton, who holds advanced certifications including Master Plumbing and Gas licensing, as well as National Fireplace Institute Certification. With decades of combined experience across our staff, we specialize in comprehensive hearth services including design, installation, and maintenance of gas, wood, and pellet fireplaces and stoves.Our 80+ unit showroom in Elkridge is the largest in Maryland, offering hands-on product demonstrations and personalized guidance to help customers make informed decisions. We stand behind our work with a 90-day money-back guarantee and 12-month special financing options, ensuring both quality and accessibility for every project. Our commitment to excellence is reflected in our A+ rating on Angie's List and recognition by Washington Consumer Checkbook magazine.
Services
Gas fireplace installation
Pellet stove repair
Gas piping services
Fireplace design consultation
Annual maintenance plans
Details
- Year established: 2009
Highlights and features
- 16 years of specialized experience in hearth systems installation and repair
- 90-day money-back guarantee on all installations
- 24/7 emergency service for urgent heating issues
- Factory-trained technicians with Master Plumbing and Gas certifications
- Largest fireplace showroom in Maryland with 80+ operating units
Associations and certifications
- National Fireplace Institute
What people say
Knowledgeable professionals
Professional and reliable
Excellent work quality
Prompt service
Clean workspaces
Services
Gas Fireplace Installation
Professional gas fireplace installation services with code-compliant gas piping and venting. Our certified technicians handle permits and inspections while offering personalized design consultations. We provide hands-on product demonstrations in our 80+ unit showroom to help customers select the perfect heating solution for their space and lifestyle.
Pellet Stove Repair
Comprehensive pellet stove repair and annual maintenance services performed by factory-trained technicians. We service all brands and models, including Harman and Mendota units. Our maintenance packages include thorough cleaning, component inspection, and performance optimization to ensure safe, efficient operation throughout the heating season.
Gas Piping Services
Complete gas piping installation and conversion services for residential heating systems. Our licensed plumbers handle both indoor and outdoor gas line projects, including new installations, system expansions, and code compliance upgrades. We specialize in connecting existing gas infrastructure to new fireplace or stove installations with minimal home disruption.
Fireplace Design Consultation
Personalized fireplace design services combining functionality and aesthetics. Our experts help customers select appropriate units based on room size, heating needs, and style preferences. We offer material options including faux stone, marble, and tile, with complete installation services for both new construction and renovation projects.
Emergency Heating Repair
Around-the-clock emergency repair services for critical heating system failures. Our certified technicians respond promptly to urgent issues with gas fireplaces, stoves, and inserts. We maintain inventory of common replacement parts and provide transparent pricing for after-hours service calls throughout our Maryland service area.
People
Jerry Seaton
Owner
Second-generation plumber with Master Plumbing and Gas certifications, plus National Fireplace Institute Certification. Brings over 16 years of industry experience to every installation and repair project.
Pam
Showroom Specialist
30+ years of hearth industry experience assisting customers with product selection and design solutions in our Maryland showroom.
Liz
Design Consultant
20-year veteran in fireplace design and installation, specializing in custom hearth solutions and challenging retrofit projects.
Vicki
Showroom Associate
5+ years of dedicated hearth product expertise, providing knowledgeable assistance to customers in our Elkridge showroom.
Daniel
Service Technician
Experienced technician with specialized training in gas, wood, and pellet fireplace systems maintenance and repair.
Questions
What fireplace types do you install?
We install gas, wood, and pellet fireplaces and stoves, including direct-vent, vent-free, and traditional chimney models.
Do you offer financing options?
Yes, we provide 12-month special financing with approved credit for all fireplace and stove installations.
Are your technicians certified?
All our technicians hold Master Plumbing and Gas certifications plus National Fireplace Institute accreditations.
What's your service area?
We serve all Maryland counties including Howard, Baltimore, and Anne Arundel from our Elkridge showroom location.
Do you offer emergency services?
Yes, our 24/7 emergency repair service responds promptly to urgent heating system failures.
What guarantees do you offer?
We stand behind our work with a 90-day money-back guarantee on all fireplace and stove installations.
Reviews (5)
Ben Petterson
May 14, 2022
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One of the most ignorant retailers I have ever tried to do business with. They want to insult you for asking questions about the products they sell and then challenge you with how they have been doing this longer than I've been alive. Take your business somewhere else
Bill Hayden
Jan 26, 2022
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Hired this company to install a wood stove. I had functional and quality problems with the product. This company said they would help but didn't. The quality problem was ignored and the functional problem (smoking) was blamed on me without any proof. They eventually offered to perform a test but then refused to do it, so I paid to have it done, but they refused to acknowledge the results even when the stove manufacturer said the results were very good. Very poor and evasive customer service. I took them to court to get them to honor the 100% guarantee but the judge said it was a "buyer beware" case. I would avoid this company.
Carl Johnson
Dec 14, 2021
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Absolutely horrible customer service. Promised a call in a few day s and had to call back and was told since they have a new parts manager it fell through the cracks. Charged full price for them to do nothing. Had another company come out after them and the parts that needed to be replaced we actually in great shape and all they needed was actually be cleaned. Stay away from this company
Lewis Cypher
Dec 13, 2021
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Worst customer service I've experienced in some time. If they treat you like this BEFORE you buy then I can only image how poorly they treat you afterwards. Someone named Tina seemed to think customers were an annoyance rather than those that keep the lights on. You can't run fast enough from this sinking ship.
Steven Steverson
Dec 10, 2021
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Probably one of the worst attitudes I've encountered in the service industry. If you like being treated like a 2nd class citizen then this is the place for you. Despite giving them years of business in the past and having a long-term service agreement I will not being using them again. They've taken a 180 and Tina is leading the charge in driving it in the ground.
