Business Details
50 Years
experience
Emergency
services
Trusted HVAC Services in Coeur d'Alene, ID
CDA Spokane Heating & Air Conditioning is a second-generation family-owned business established in 1976, serving Coeur d'Alene, Spokane, and surrounding areas. We specialize in HVAC equipment services, installations, and custom metal fabrication, prioritizing customer comfort and satisfaction. Our team follows manufacturer standards, code requirements, and federal laws to ensure quality workmanship. We protect your home during service with shoe covers and carpet tracks, maintain a drug-free workplace through pre-employment and random testing, and conduct thorough background checks on all employees. Our technicians provide 24/7 on-call service, arriving promptly in clean uniforms to address heating, cooling, and refrigeration needs.We educate customers on HVAC system operation and provide complete equipment history documentation for transparency. With over 40 years of experience, we combine technical expertise with personalized service to deliver reliable solutions for residential and commercial clients. Our commitment to professionalism is reflected in our smoke-free policy, courteous team, and competitive pricing. We pride ourselves on fast dispatching with up-to-date technology to minimize downtime for our clients.
Services
HVAC Repair
Water Heater Repair
Custom Metal Fabrication
Refrigeration Services
Commercial HVAC
Air Quality Ductwork
Details
- Year established: 1976
Highlights and features
- We offer 24/7 on-call HVAC service with rapid response times
- Our team follows manufacturer standards and federal regulations
- We provide complete equipment history documentation
- All technicians undergo background checks and drug testing
- Family-owned with 40+ years of local service experience
What people say
Great Service
Very satisfied
Friendly and helpful
Fast & Reliable
Highly recommend
Services
HVAC Repair
We provide comprehensive HVAC repair services for residential and commercial properties. Our certified technicians handle gas, electric, propane, and oil furnace repairs, heat pump maintenance, and emergency heating system restoration. With 24/7 availability, we ensure rapid response times to restore comfort during Idaho's extreme winters. Our team follows manufacturer guidelines and safety protocols to deliver lasting solutions for all heating system types.
Custom Metal Fabrication
Our custom metal fabrication services create tailored solutions for residential and commercial clients. We work with stainless steel, copper, and colored metals to produce countertops, backsplashes, chimney caps, kitchen hoods, and decorative elements. From functional components like flashings to artistic metal decor, our skilled craftsmen deliver precision-finished products that enhance both aesthetics and functionality for homes and businesses.
Water Heater Repair
We specialize in water heater repair and replacement services for residential properties. Our technicians address pilot light issues, temperature inconsistencies, and rust-colored water problems while offering emergency repair options. When repairs aren't feasible, we install high-quality replacement units with proper sizing and efficiency considerations. Our service ensures reliable hot water access through prompt diagnosis and professional execution of repairs.
Commercial Refrigeration
Our commercial refrigeration services support restaurants and food service businesses with installation, maintenance, and repair solutions. We handle both residential and commercial refrigeration systems to maintain optimal food storage temperatures. From walk-in coolers to specialized refrigeration units, our technicians ensure compliance with food safety standards while maximizing energy efficiency and system longevity for business owners.
Air Quality Ductwork
We improve indoor air quality through comprehensive ductwork services that optimize airflow distribution. Our technicians address dust allergies and temperature inconsistencies by cleaning, repairing, and optimizing HVAC duct systems. By ensuring even air distribution throughout buildings, we enhance comfort levels while improving system efficiency. Our solutions benefit both residential homes and commercial properties seeking better climate control.
People
Michael Poole
President | Owner
With over 40 years of industry experience, Michael leads our family-owned business with a commitment to quality and customer satisfaction. He oversees operations and ensures technical excellence across all service areas.
Heidi Poole
Controller
Heidi manages financial operations with precision and care, bringing organizational expertise that supports our commitment to professional service delivery and customer satisfaction.
Nick Ackerman
General Manager
Nick coordinates daily operations and service delivery, ensuring our team maintains the high standards established through four decades of family-owned business excellence.
Mark Joseph
Service Manager
As Service Manager, Mark supervises our technical team, ensuring prompt, professional service while maintaining the technical expertise and customer care that define our company.
Spring Bookkeeper
Bookkeeper
Spring manages accounting operations with attention to detail, supporting our commitment to transparency and professionalism in all customer interactions and business processes.
Questions
What HVAC services do you offer?
We provide furnace repair, air conditioning service, heat pump installation, water heater repair, and commercial HVAC solutions for residential and business clients.
Do you offer emergency HVAC service?
Yes, we provide 24/7 on-call service with rapid response times for heating and cooling emergencies during all seasons.
What areas do you serve?
We serve Coeur d'Alene, Spokane, and surrounding areas in Northern Idaho and Eastern Washington.
Do you offer financing options?
Yes, we provide financing options for HVAC equipment installations and major repair projects to qualified customers.
Are your technicians certified?
All our technicians undergo background checks, drug testing, and receive ongoing training to maintain technical expertise and professional standards.
Do you provide free estimates?
Yes, every service call includes a free estimate with competitive pricing from our qualified technicians.
Videos
Reviews (7)
Dan Haygeman
Aug 15, 2021
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For me, when making a big purchase, especially one to be installed in my home I do not think of what I spend as buying the equipment. Yes, there is equipment involved but just about any national brand would probably be fine. What I am really purchasing is the work of the people who help me understand what I need, provide that equipment, install it, check to see that it works properly and most of all do this in a good mood with a view to going beyond just doing what they promised. We just had our heating and air-conditioning system installed by CDCSpokane. and we are so far beyond just satisfied that I had to write this review.
Caryn Alley
Jun 28, 2021
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I have had service contracts for many years with this company - through two furnace/AC systems. Yesterday when this repair work started I became very concerned because it was taking hours to determine the problem and the technician seemed to be on the phone a lot getting instruction from his boss. This expensive furnace/AC is only two years old and had just been serviced in January. Because a replacement part had to be found, the job was not finished until today and I was worried about the charges piling up by the hour. Today the job was finished very professionally and I was not charged anything. I'd say that's deserves a big "high five" for public relations. Thank you, CDA Spokane HVAC.
Holly S.
Mar 24, 2021
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We bought a new home and discovered that our AC wasn't working. We had some local friends who went through Costco and we decided to do some research. I knew that Costco would live up to their standards and use a reputable company and we couldn't have been more pleased with Cda Spokane Heating and Cooling. Heidi called us not even 30 minutes after making the request with Costco to introduced herself, gave us quotes and shared her extensive knowledge of the equipment.
We had an appointment in less than 1 week and Donnie showed up on time and did an excellent job. Mike, the owner answered all of our calls/texts immediately and encouraged us to ask any and all questions or concerns that we had so that we felt confident in our decision to chose CDA Spokane Heating and Cooling. This was a job very well done.
We had an appointment in less than 1 week and Donnie showed up on time and did an excellent job. Mike, the owner answered all of our calls/texts immediately and encouraged us to ask any and all questions or concerns that we had so that we felt confident in our decision to chose CDA Spokane Heating and Cooling. This was a job very well done.
Nicky Miller
Feb 01, 2021
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Amazing service! Very professional and incredibly quick from the initial contact to the completion of the project. AC went out at the worst time of year (of course!) and was up and running again within a few days -- would have been faster if not for a scheduling conflict for me, which they were happy to work around. I was very impressed and pleased with how fast and easy the whole process was. CDA Spokane HVAC has earned my business for life!
Ninja Duder
Jan 31, 2020
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From the quote right down to installation and service, the team at Coeur d'Alene Sheet Metal & Heating were fantastic! The quality of the craftsmanship that went into installing our new A/C unit, humidifier, air filter system and thermostat is great! It looks like a work of art and definitely adds value to our home. I will be going back to this company for future home improvement projects for sure. Also, going through Cost Co, gave us a little extra savings, and a big Cost Co cash card at the end! Thank you Mark, Austin, Nick, Gary and Leanne!
Jamie Sampson
Nov 22, 2019
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My furnace was on the fritz and I called another local company that came out, spent 5 minutes "cleaning" a sensor and billed me $100. Within few hours it was happening again and when I called them back they said they weren't sure what else they could do.great no heat. After messing with it myself for an hour was able to get it working again but of course few days later it was dead again. I contacted Cd'A sheet metal and heating and they were here quickly and were able to diagnose it was major issue. Nick walked through my options and made me feel like I was making the best decision.
They went above and beyond making sure we had heat for next few days until Monday when they could install new furnace. I will definitely give these guys a call first next time I'm in need of help with heating/cooling.
They went above and beyond making sure we had heat for next few days until Monday when they could install new furnace. I will definitely give these guys a call first next time I'm in need of help with heating/cooling.
Equipment Manager
May 29, 2019
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This is long overdue. I want to say thank you to Mark for taking the time to replace my old furnace with the new one. He spent a lot of time designing a new plenum so the furnace would push air more efficiently and he made designs of where everything was supposed to be placed for the installers. Nick did a outstanding job of installing everything the furnace, A/C and water heater to ensure I had maximum space for the new bathroom install. If you need anything don't hesitate to call this company, you willbe taken care of!