Business Details
We are Root-O-Matic, a trusted plumbing company established in 1965, dedicated to delivering excellence through over five decades of experience. Our commitment to upfront pricing ensures transparency, eliminating stress and anxiety for clients during service. As owner-operated professionals, we maintain low overhead costs, offering affordable rates with flexible payment options tailored to client needs. We specialize in diverse plumbing solutions, from residential repairs to large-scale commercial projects, ensuring precision and reliability in every task. Our team, including third-generation Nevadan John Gonda and Reno resident Jonny Schenk, combines local expertise with global experience to build lasting relationships with clients. We prioritize cleanliness, courtesy, and forthrightness in all interactions, reflecting our high professional standards.
Whether addressing leaky faucets, clogged pipes, or complex installations, we approach every challenge with meticulous craftsmanship and problem-solving expertise. Our dedication to customer satisfaction is evident in our 24/7 availability, multilingual support, and a one-year guarantee on all parts and labor. By offering multiple solution options aligned with client budgets, we ensure accessible, high-quality service for every household and business. Root-O-Matics deep community roots in Reno, Sparks, and surrounding areas drive our mission to exceed expectations through integrity and skill. We take pride in transforming plumbing challenges into lasting solutions, earning the trust of homeowners, hotels, restaurants, and property managers alike.
Whether addressing leaky faucets, clogged pipes, or complex installations, we approach every challenge with meticulous craftsmanship and problem-solving expertise. Our dedication to customer satisfaction is evident in our 24/7 availability, multilingual support, and a one-year guarantee on all parts and labor. By offering multiple solution options aligned with client budgets, we ensure accessible, high-quality service for every household and business. Root-O-Matics deep community roots in Reno, Sparks, and surrounding areas drive our mission to exceed expectations through integrity and skill. We take pride in transforming plumbing challenges into lasting solutions, earning the trust of homeowners, hotels, restaurants, and property managers alike.
Highlights and features
- We offer over 50 years of plumbing expertise in Reno and surrounding areas.
- We provide upfront pricing to eliminate surprises and ensure transparency.
- We are licensed, bonded, and insured for maximum client security.
- We guarantee all parts and labor for one year after service completion.
- We provide 24/7 emergency service with multilingual support in English, Spanish, and Samoan.
Services
Rooter Plumbing
Root-O-Matics rooter plumbing service addresses severe drain and sewer line blockages using advanced equipment. Targeted at homeowners and businesses with persistent clogs or root intrusions, this service restores optimal flow and prevents future issues. Our technicians deliver permanent solutions, ensuring long-term system efficiency and minimizing costly repairs.
Sewer Inspection
Our camera inspection service precisely locates sewer line issues, including cracks, shifts, or obstructions. Ideal for property owners experiencing recurring backups or slow drains, this technology enables accurate diagnostics and targeted repairs. By identifying problems before they escalate, we help clients avoid extensive damage and repair costs.
Water Heater Service
We provide repair and installation of traditional and tankless water heaters, ensuring reliable hot water supply. This service benefits residential and commercial clients seeking energy-efficient solutions or urgent repairs. Our expertise in various models guarantees optimal performance, reduced energy bills, and extended appliance lifespan.
Sewer Replacement
Root-O-Matic specializes in sewer line replacement using trenchless technology for minimal property disruption. Designed for clients with damaged or aging infrastructure, this service restores system functionality while preserving landscapes and driveways. Our durable materials and precision techniques ensure long-lasting, code-compliant installations.
Emergency Plumbing
Our 24/7 emergency service addresses urgent issues like bursts pipes or gas leaks. Available to all clients in Reno and surrounding areas, we prioritize rapid response to mitigate damage and restore safety. Our fully equipped teams deliver immediate solutions, reducing stress during critical situations.
Reviews (4)
Gene Dahl
Feb 19, 2022
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Called them for help with a relatively minor problem with my hot water heater. They were out the next day; problem was found and fixed quickly, at a competitive price. Great to deal with.
J. M.
Dec 04, 2021
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Got 3 quotations for the work I needed done. They weren't the cheapest (although pretty close) and they weren't the most expensive. I had to have an existing bathtub removed and a new whirlpool tub installed. The tub was enclosed by 3 walls, they removed the old tub and installed the new whirlpool tub with NO problems. Nothing was disturbed, the tub sits about 13 inches from the toilet and they never had to remove the toilet which was a God sent!
The drain for the new tub was different from the old tub and they had to do some alterations to the cement floor to accommodate the drain location for the new tub. Everything was done it one day, they made hardly any mess and what mess they did make was cleaned up by them and you would never know they were there! Darrin did the majority of the work but when it was time to install the new tub the owner came out to assist.
Trust me it wasn't easy to install the new tub on a wet concrete pad they poured, hold the tub up to line up where the new drain had to be and do the drain hook-ups with the toilet constantly in the way. These guys did a GREAT job and I would recommend them in a minute based on my experience.
The drain for the new tub was different from the old tub and they had to do some alterations to the cement floor to accommodate the drain location for the new tub. Everything was done it one day, they made hardly any mess and what mess they did make was cleaned up by them and you would never know they were there! Darrin did the majority of the work but when it was time to install the new tub the owner came out to assist.
Trust me it wasn't easy to install the new tub on a wet concrete pad they poured, hold the tub up to line up where the new drain had to be and do the drain hook-ups with the toilet constantly in the way. These guys did a GREAT job and I would recommend them in a minute based on my experience.
John Webb
May 13, 2021
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Quick to answer my call and get back to me. Sent someone over right away who answered all my questions, gave a fair price and was very friendly. They didn't have availability to make the repair the same day, but I would definitely use them in the future.
Cheryl Warnick
Jul 23, 2020
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I had been making calls and getting estimates for a couple of weeks to get our water heater replaced. Other places I called in town were too busy to send someone out to give me a quote and couldn't get me on the schedule for a few weeks. Then other places came out but were more expensive or didn't back to me with a quote. I called Root-o-matic and even though they were busy too, someone came out right away.
When he saw how bad our water heater was leaking he offered to pull it out right then and there and put a new one in the next morning. And also gave me a fair price. Our whole family is so grateful! Thank you Root-O-Matic and especially Darrin. Darrin was very experienced and skilled, and most importantly, kind. I'll call these guys again if we need them.
When he saw how bad our water heater was leaking he offered to pull it out right then and there and put a new one in the next morning. And also gave me a fair price. Our whole family is so grateful! Thank you Root-O-Matic and especially Darrin. Darrin was very experienced and skilled, and most importantly, kind. I'll call these guys again if we need them.
