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Your Trusted Plumbing & HVAC Experts in Joliet, IL
PDM Plumbing, Heating & Cooling has been a trusted name in the industry since 1885, dedicated to providing exceptional service across Joliet and surrounding areas. Our team of licensed, certified professionals combines time-honored craftsmanship with modern techniques to deliver reliable plumbing, heating, and cooling solutions. With over 140 years of experience, we prioritize customer satisfaction through transparent communication, upfront pricing, and a commitment to cleanliness.Our community involvement and industry recognition reflect our dedication to excellence, including awards like the Silver Cross Citizen Award and an A+ BBB rating. We offer 24/7 emergency services, flexible financing options, and comprehensive maintenance plans to ensure long-term comfort and system efficiency for residential and commercial clients.
Services
Plumbing Repair
Heating Maintenance
AC Replacement
Water Heater Service
Sump Pump Repair
Bathroom Remodeling
Gas Line Services
Drain Cleaning
HVAC Installation
Emergency Plumbing
Highlights and features
- We offer 140+ years of combined experience in plumbing and HVAC services.
- Our team provides 24/7 emergency service with rapid response times.
- Certified technicians follow strict quality standards and ongoing training.
- We guarantee satisfaction with free re-service for unresolved issues.
- Community-focused with local charity involvement and BBB A+ rating.
Associations and certifications
- Better Business Bureau
- Angies List Super Service Award
- Silver Cross Corporate Citizen Award
What people say
Professional and thorough
Quick response time
Excellent communication
Fair pricing
Guaranteed satisfaction
Services
Plumbing Repair
Our 24/7 plumbing repair service addresses leaks, clogs, and system failures with rapid response times. Technicians use advanced diagnostics to resolve issues efficiently, minimizing property damage. Customers praise our punctuality, clear explanations, and guaranteed workmanship for both residential and commercial properties.
Heating Maintenance
Annual heating maintenance ensures optimal system performance and longevity. Our technicians clean components, check for safety hazards, and optimize efficiency, reducing energy costs by up to 30%. This service includes a detailed report and priority scheduling for VIP members.
AC Replacement
We install high-efficiency air conditioning systems with SEER ratings up to 16. Our process includes load calculations, old unit removal, and recycling services. Customers benefit from lifetime labor warranties and energy rebates through manufacturer partnerships.
Water Heater Service
From tankless installations to repair services, we handle all water heater types. Our technicians provide same-day replacements and maintenance plans with extended warranties up to 15 years on select models, ensuring consistent hot water supply.
Drain Cleaning
Using hydro-jetting and camera inspections, we clear blockages in main sewer lines and individual drains. The service includes a video inspection report and preventive maintenance recommendations to avoid future backups in residential and commercial properties.
People
John Moon
Senior Technician
With over 20 years of experience, John specializes in HVAC diagnostics and emergency repairs. He holds multiple certifications including EPA 608 and NATE. Customers consistently praise his punctuality, clear communication, and problem-solving skills during complex repairs.
Chris
Plumbing Specialist
Certified master plumber with expertise in commercial plumbing systems. Recognized for winning the 2023 Silver Cross Service Excellence Award. Implements innovative solutions for leak detection and pipe rehabilitation while maintaining strict adherence to local building codes.
Questions
What areas do you service?
We serve Joliet, Plainfield, New Lenox, Crest Hill, Channahon, and surrounding Will County areas for all plumbing and HVAC needs.
Do you offer emergency services?
Yes, our 24/7 emergency service responds within 2 hours for plumbing, heating, and cooling emergencies across the service area.
What financing options are available?
We offer flexible financing plans through Wells Fargo and special promotions like $100 OFF air purifiers with approved credit.
Are your technicians certified?
All technicians hold current licenses, undergo background checks, and complete annual training in EPA, OSHA, and manufacturer-specific certifications.
What warranties do you provide?
We offer 1-year labor warranties, 10-15 year parts warranties on HVAC equipment, and lifetime labor guarantees on select replacement systems.
How can I schedule service?
Schedule online through our website, call 815-390-7095 for immediate assistance, or join our VIP Club for priority scheduling and discounts.
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Reviews (4)
Gina Pace
Jun 23, 2022
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You know the saying, "If you want it done right you need to do it yourself"? Well in this case, it applies. I had PDM come to my house in March of 2022 to replace my water heater, which cost almost $1,900. The technician, John Moon, was very nice, but it was obvious he had no clue what he was doing. The copper piping he installed on the top of the heater was cockeyed, causing it to leak a few weeks after it was installed. Also, the tank had a major dent in it, but he assured us it was just cosmetic.
We noticed over the past few weeks the water was not getting as hot as it should have. We noticed last night the water heater has a major leak on the bottom and it will not ignite again. I DO NOT TRUST having them come back to my house. I have a feeling this was a used heater or a defective one. I ordered a new water heater from Home Depot and I am having a neighbor who is a plumber/contractor install it. I should have done this in the first place. DO NOT USE PDM! THEY WILL SCAM YOU!
We noticed over the past few weeks the water was not getting as hot as it should have. We noticed last night the water heater has a major leak on the bottom and it will not ignite again. I DO NOT TRUST having them come back to my house. I have a feeling this was a used heater or a defective one. I ordered a new water heater from Home Depot and I am having a neighbor who is a plumber/contractor install it. I should have done this in the first place. DO NOT USE PDM! THEY WILL SCAM YOU!
Kristina Bucci
Jun 17, 2022
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Pete was our technician. He was very professional, knowledgable, friendly and put in extra effort to make things right. Would definitely trust him to come back out if needed. Services: Plumbing leak repair, Outdoor plumbing system repair, Garbage disposal installation
Paula Price
Jun 13, 2022
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I needed a new HVAC person so I called PDM. Chris came out, checked and cleaned my unit in a reasonable amount of time at a reasonable price. He was friendly, professional and informative. Service: HVAC system maintenance
Jessica Nolen
May 08, 2022
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Pete was very nice and did a great job. He cleared his things and left the place spotless which was appreciated. We would definitely do business again with PDM if all the guys are like Pete. Service: Water heater installation