Business Details
35 Years
experience
Emergency
services
Your Trusted Plumbing Partner in Charlotte, NC
Best Rate Plumbing has been serving the Greater Charlotte area since 1991, establishing itself as a trusted provider of comprehensive plumbing solutions. As a family-owned and operated business, we prioritize treating our customers like family while maintaining the highest standards of service. Our team combines over 100 years of collective experience with continuous education and advanced tools to deliver reliable results. We offer 24/7 emergency services, backed by labor and parts warranties, ensuring all work is guaranteed. Licensed, bonded, and insured in both North and South Carolina, we serve residential and commercial clients across multiple counties.Our commitment to quality is reflected in our A+ BBB rating and Google Guaranteed status. We provide affordable financing options to accommodate urgent plumbing needs without compromising on excellence. From routine maintenance to complex installations, our expertise covers leak detection, water heater services, sewer and drain solutions, and more. This enduring dedication to dependable service has solidified our reputation as a leading plumbing provider in the region.
Services
Leak Detection
Repiping
Gas Lines
Water Heaters
Tankless Water Heaters
Well Repair
Hydro Jet Cleaning
Water Filtration
Sewer & Drain
Bathroom Remodeling
Details
- Year established: 1991
Highlights and features
- Family-owned since 1991 with proven reliability
- 24/7 emergency plumbing services available
- Maintain A+ BBB rating for customer trust
- Combine 100+ years of collective plumbing experience
- Offer transparent pricing with financing options
Associations and certifications
- BBB A+ Rating
- Google Guaranteed
What people say
24/7 availability
Prompt emergency response
Guaranteed work
Experienced technicians
Transparent pricing
Services
Emergency Plumbing
Our certified technicians provide round-the-clock emergency plumbing services for urgent issues like burst pipes, severe leaks, and sewer backups. With immediate response times and guaranteed repairs, we minimize property damage while restoring functionality. Serving residential and commercial properties across Charlotte and surrounding counties.
Water Heater Installation
We specialize in installing traditional tank and tankless water heaters with energy-efficient models from trusted manufacturers. Our process includes proper sizing, venting, and code compliance verification to ensure optimal performance. All installations come with comprehensive warranties covering both parts and labor.
Sewer & Drain Cleaning
Using advanced hydro jetting technology, we clear stubborn clogs and buildup from sewer lines and drains. Our services address tree root intrusion, mineral deposits, and grease accumulation while preventing future blockages through thorough pipe sanitization and inspection.
Well Pump Services
We maintain, repair, and replace submersible and jet well pumps with precision diagnostics. Our technicians handle pressure tank issues, motor failures, and water quality concerns while ensuring consistent residential and agricultural water supply systems.
Water Filtration Systems
We install and service whole-home filtration systems, reverse osmosis units, and water softeners to improve water quality. Our solutions address hardness, contaminants, and taste issues through customized system selection and professional installation for both municipal and well water sources.
People
Tim Cope
President / Owner
Founded Best Rate Plumbing in 1991 and oversees daily operations. With decades of industry experience, he ensures all services meet strict quality standards while maintaining the company's family values and customer-first approach.
Jeff
Senior Plumber
Tim's brother with over 30 years of plumbing experience. Specializes in hydro jetting and complex installations. Leads field teams while mentoring newer technicians to maintain technical excellence and service consistency.
Questions
What areas do you service?
We serve Charlotte, NC and surrounding areas including Fort Mill, Rock Hill, Chester, and Lancaster in South Carolina.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes and sewer backups.
Are your technicians licensed?
All our plumbers are licensed, bonded, and insured in both North and South Carolina.
Do you have financing options?
Yes, we offer affordable financing plans for major plumbing repairs and installations.
What warranties do you provide?
We guarantee all work with labor and parts warranties to ensure customer satisfaction.
How quickly can you respond to emergencies?
Our emergency team typically arrives within 2 hours of service requests across our service area.
Reviews (1)
Kaity Seay
Mar 26, 2021
Report
Each call made to the office speaking with Taylor was quick Proficient and informative. When Jeff & Justice came out and gave the quote they gave us a straight forward professional quote telling us what was wrong what routes they could take and which will be best for our circumstances. Over all after the work was completed and everything has been done we are very happy with the work and the company would 100% recommend again.
