Business Details
46 Years
experience
Emergency
services
Your Trusted Local Plumber in Kansas City Since 1980
Heartland Plumbing is a family-owned business that has served the Kansas City community since 1980. Our reputation is built on honesty, reliability, and quality workmanship, with decades of hands-on experience addressing residential and commercial plumbing needs. We prioritize straightforward service focused on solving problems without upselling, ensuring our techniciansnone of whom work on commissiondeliver no-pressure solutions tailored to each client's requirements.We emphasize preventive advice to empower customers and maintain scheduled appointment times, arriving at set hours to respect clients' time and build trust. For commercial projects, we offer expertise in new construction and renovations, supported by Master Plumbers and Med Gas Certified professionals who meet deadlines while exceeding expectations across diverse sectors including healthcare, food service, and retail.
Services
Drain Cleanings
Water Heater Repair
Toilet Repair
Gas Lines Repair
Underground Repairs
Medical Gas Lines
Sump Pump Services
Backflow Prevention
Commercial Plumbing
Emergency Repairs
Details
- Year established: 1980
Highlights and features
- We've served Kansas City communities since 1980 with proven plumbing expertise
- Our technicians provide straightforward solutions without sales pressure
- Scheduled appointments guarantee on-time service at set hours
- Master Plumbers and Med Gas Certified professionals handle complex projects
- We prioritize preventive maintenance to reduce future plumbing issues
What people say
Timely service
Knowledgeable and nice
On time and budget
Saved the day
Highly recommend
Services
Drain Cleanings
Our drain cleaning specialists use advanced equipment to clear clogs and maintain optimal flow in residential and commercial plumbing systems. We employ high-pressure jetting and sewer cameras to diagnose and resolve blockages efficiently. Customers appreciate our ability to tackle difficult drain issues without unnecessary replacements.
Water Heater Repair
We provide comprehensive water heater maintenance, repair, and replacement services for both residential and commercial properties. Our technicians address leaks, sediment buildup, and temperature issues while offering energy-saving recommendations. Most repairs complete within a single visit using stocked replacement parts.
Medical Gas Lines
Our NITC-certified specialists install and maintain medical gas systems in healthcare facilities including dental offices, veterinary hospitals, and surgical centers. We follow strict safety protocols and code requirements to ensure reliable gas delivery systems for critical healthcare applications.
Underground Repairs
We specialize in locating and repairing underground water and sewer line issues using trenchless technology when possible. Our team handles pipe bursting, leak detection, and line replacement with minimal property disruption while maintaining system integrity.
Commercial Plumbing
We support commercial construction and renovation projects from initial design through final inspection. Our services include new installations, system upgrades, and preventive maintenance programs tailored to restaurants, medical facilities, and industrial buildings.
People
Brandon
Service Manager
Brandon joined Heartland Plumbing in 2023 as Service Manager, bringing extensive industry experience. He oversees daily operations and technician coordination to maintain service standards.
Questions
Do you offer emergency plumbing services?
Yes, we provide emergency service for urgent plumbing issues like burst pipes and severe leaks. Call our main number for after-hours assistance.
What areas do you service?
We serve Kansas City and surrounding communities including Gardner, Olathe, Overland Park, Shawnee, and all listed Johnson County areas.
Are your technicians certified?
Our team includes Master Plumbers and Med Gas Certified professionals who maintain current industry certifications for specialized work.
How do you handle pricing estimates?
We provide clear pricing estimates either over the phone or during an in-person assessment before starting any work. There's no charge if you decline service.
Can you help with commercial plumbing projects?
Yes, we handle commercial plumbing for new construction, renovations, and maintenance across various industries including healthcare, food service, and retail.
What preventive maintenance tips do you recommend?
We suggest annual water heater flushing, monthly sump pump testing, and regular backflow prevention checks to maintain system efficiency and prevent emergencies.
Reviews (6)
Aimee B.
Apr 20, 2022
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Our tech Hayden was up front and honest about our entire Plumbing nightmare. He did everything he could to explain what he was doing and get our sink back in order and our house functional again! We felt the price was fair considering the labor he had to put into the job. We will absolutely be using them again.
Tom Lancaster
Jun 09, 2021
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Had a sewage backup in the basement, and contacted Heartland Plumbing on the advice of a neighbor. John B. was amazing -- he worked diligently to auger the main line and removed a ton of roots. He took the time to explain what to expect in the future and really put our minds at ease. Affordable, professional, helpful. First time I've ever felt good after having to call a plumber!
Ea Sileo
May 19, 2021
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These folks get it. From the moment they answer the call, give clear estimates for basic services, dispatch professionals when they say they will and repair or replace after communicating clearly, they are simply top-notch. We've called on them over the last 15 years for home service and service for our business in commercial property. Heartland Plumbing for the win.
Chris Diggins
May 04, 2021
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They are the hands down best plumber in the area. I had another plumber in to fix a backed up toilet. They offered to replace a pipe for $2000. Heartland fixed my issue for a service call and explained why things were backed up and how to prevent a similar situation in the future. They are the standard.
Bc Clayton
Feb 24, 2021
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Thanks for quick response and quality work at a good price thanks again Bob C. Services: Repair pipe, Install faucet
Taylor W.
Dec 26, 2020
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Incredibly disappointed by Heartland Plumbing. I called on Wednesday morning early about a cracked pipe actively leaking. I received a phone call back and advised the earliest they could have someone out was Friday afternoon. Friday afternoon a very nice gentleman comes out and tells me he will email me a quote as soon as possible. Several days go by and I hear nothing from them. I called back to no answer. I ended up hiring someone else who came out the very next day and had everything fixed. It has now been 11 days without an email or a call back.
