Business Details
20 Years
experience
Emergency
services
Your Trusted Plumbing Experts in Eugene, OR
Baxter Plumbing & Rooter has served the Eugene Metro Area since 2006, combining decades of technical expertise with professional business management. Founded by Mike Strode, a master plumber with over 40 years of industry experience, and Tracy Strode, a University of Oregon accounting graduate with extensive property management expertise, our company delivers comprehensive plumbing solutions for residential and commercial clients. We maintain a dual focus on technical excellence and operational integrity, ensuring every project benefits from skilled craftsmanship and meticulous back-office support.Our commitment to employee welfare, including competitive wages and benefits, fosters a dedicated team environment that directly translates to superior customer service. Licensed, bonded, and insured, we specialize in emergency repairs, sewer line replacements, water heater installations, and fixture upgrades while prioritizing transparent communication and long-term client relationships. This balanced approach has established us as a trusted local provider, consistently delivering quality workmanship that meets both immediate needs and long-term reliability expectations.
Services
Kitchen Plumbing
Bathroom Plumbing
Drain Cleaning
Sewer Services
Water Pipes
Grease Traps
Water Heaters
Plumbing Fixtures
Sewer Line Inspections
Emergency Repairs
Details
- Year established: 2006
Highlights and features
- Licensed, bonded, and insured plumbing professionals
- Family-owned with over 40 years of combined plumbing experience
- Offering competitive wages and benefits to ensure skilled technicians
- Serving both residential and commercial clients in the Eugene area
- Committed to quality workmanship and customer satisfaction
What people say
Tremendous job
Prompt service
Professional
Highly recommend
Excellent customer service
Services
Water Heater Installation
Our professionals install and repair traditional tank, tankless, heat pump, and solar water heaters. We help clients select optimal systems based on usage patterns and provide exceptional warranty coverage. Our technicians detect hidden issues like sediment buildup, corrosion, or faulty components through comprehensive inspections. Regular maintenance extends equipment lifespan beyond the typical 10 years while ensuring safe, efficient operation for residential and commercial properties.
Drain Cleaning
We specialize in clearing residential and commercial drainage systems using advanced equipment to remove blockages, tree root intrusions, and buildup. Our services include sewer line cleanouts, grease trap maintenance, and pipe inspections using video camera technology. This proactive approach prevents emergency situations while maintaining proper wastewater flow. Technicians address both immediate clogs and underlying structural issues that could lead to future problems.
Sewer Services
Our comprehensive sewer solutions include line replacements, video inspections, and emergency repairs for residential and commercial properties. We identify cracks, leaks, and root damage using camera technology to create precise repair plans. Services cover both public connection points and private property lines, addressing issues like soil intrusion and pipe misalignment. Preventative inspections help homeowners avoid costly replacements by catching problems early.
Plumbing Fixtures
We repair and replace plumbing fixtures in kitchens, bathrooms, and commercial spaces including sinks, toilets, faucets, and shower systems. Our technicians handle both functional repairs and aesthetic upgrades while ensuring proper water flow and efficiency. Services apply to new construction and remodeling projects, with expertise in matching modern requirements with existing infrastructure. We maintain code compliance while improving usability and water conservation.
Emergency Repairs
Available for urgent plumbing issues like burst pipes, severe leaks, and complete system failures requiring immediate attention. Our rapid response team addresses critical situations while minimizing property damage. Emergency services include temporary fixes and permanent solutions for residential and commercial clients. We prioritize restoring functionality quickly while maintaining safety standards during after-hours operations.
People
Mike Strode
Owner
With over 40 years in plumbing, Mike brings extensive technical expertise to Baxter Plumbing. He grew up in Seattle's plumbing industry and now oversees complex projects, mentoring technicians while maintaining hands-on involvement in specialty repairs.
Tracy Strode
Owner
Tracy manages business operations with 20+ years in accounting and property management. Her organizational skills ensure efficient back-office support, client communication, and strategic growth while maintaining the company's financial integrity.
Questions
What areas do you service?
We serve Eugene, Springfield, Oakridge, Westfir, and surrounding areas in Oregon.
Do you offer emergency plumbing services?
Yes, we provide emergency repairs for burst pipes, severe leaks, and urgent plumbing issues.
Are your plumbers licensed and insured?
All our technicians are licensed, bonded, and insured for residential and commercial work.
What plumbing services do you specialize in?
We specialize in water heater installations, sewer line replacements, drain cleaning, and fixture upgrades.
Can you help with sewer inspections for home buyers?
Yes, we offer video sewer inspections to identify hidden issues before purchasing a home.
How do I schedule service?
Call us at 541-334-6696 during business hours or contact through our website for appointments.
Reviews (5)
Steve P.
May 16, 2022
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I have used Baxter now on multiple occasions. We had a pipe break this weekend for our water heater and were without hot water for the last 2 days. I left a message with Baxter's answering service on Sunday and they called me immediately Monday morning at 7:45 to schedule a service call. They had a repair crew at my house by 10. The crew was courteous, fast and efficient. The price was completely reasonable. I couldn't be happier and I'm happy that called Baxter before and will continue to do so in the future. We highly recommend Baxter Plumbing!
John M.
Apr 16, 2022
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Needed a drain blockage cleared, called 10 different companies no luck. Baxter said we can be there tomorrow and they were. Travis the drain tech was great, I mean he was great! Located the drain line and had it cleared and draining in a short time. Made some great suggestions kinda of a just in case this happens again. Kelly in the office was very helpful get the appt set. Pricing is more than fair. I highly recommend Baxter Plumbing!.
Joan Daley
Mar 28, 2022
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I called Baxter Plumbing after having a sewage smell in my laundry room. They were very thorough on the phone, asking questions to make sure the person who came out would have the tools necessary to find the problem. I have had several backups in my sewer line previously. Travis came out, he was on time and explained what he would do, had me run water at every faucet, bath and laundry and went under the house to check for leaks, ran a camera back up the line under the house, and down the drain to the city sewer.
Found a break and several offsets in the drain. Made recommendations concerning needed repairs, and suggested that I have my water lines insulated, and gave me a copy of the video he took. He was very professional and thorough. I now have a plumber I can trust to put in my contacts.
Found a break and several offsets in the drain. Made recommendations concerning needed repairs, and suggested that I have my water lines insulated, and gave me a copy of the video he took. He was very professional and thorough. I now have a plumber I can trust to put in my contacts.
Wendy C.
Mar 25, 2022
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Travis at Baxter Plumbing saved the day for us! We had a clog in our mainline to the street that needed immediate attention. Baxter was able to hop right on it -- on a late-Friday afternoon, no less -- and clear the blockage. Both Travis and the gal who scheduled the appointment were friendly and professional, setting clear expectations on what to expect on the timing and costs. Thanks, Baxter.
Elsa Steinmetz
Mar 24, 2022
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Critical: Professionalism, Responsiveness I provided brand new never opened parts. Either tech failed to notice 1 1/2 inch long gouge in the faucet or damaged it. They offered 1 hour free but i don't want them back. Terrible customer service Service: Faucet installation
