Business Details
50+ Years
experience
Emergency
services
Residential Plumbing Experts Serving NW Indiana
Founded in 1950 by Ralph 'Ducky' Downing, our company has proudly served Northwest Indiana and South Chicagoland for over 70 years. We specialize in comprehensive plumbing solutions, including repairs, maintenance, and installations, with a focus on prompt, friendly service. Our team of certified professionals utilizes advanced techniques and quality materials to address residential plumbing needs efficiently.Backed by industry-leading warranties and a commitment to customer satisfaction, we maintain rigorous standards of integrity and expertise. Recognized by the Better Business Bureau with an A+ rating, we combine decades of experience with innovative solutions to deliver reliable plumbing services tailored to our community's evolving needs.
Services
Plumbing Repairs
Drain Cleaning
Water Heaters
Sewer Services
Fixture Installation
Emergency Plumbing
Preventive Maintenance
Pump Services
Water Conditioning
Repiping
Details
- Year established: 1950
Highlights and features
- 60+ years of local plumbing expertise since 1950
- BBB-accredited with A+ rating since 2016
- 24/7 emergency service with same-day appointments
- 2-year residential warranty on plumbing services
- Financing options available for major installations
Associations and certifications
- BBB
What people say
Prompt service
Professional technicians
Thorough cleanup
Knowledgeable staff
Same-day appointments
Services
Plumbing Repairs
Our certified technicians provide rapid response for all residential plumbing emergencies including burst pipes, leaky fixtures, and water damage mitigation. Utilizing advanced diagnostic tools and premium replacement parts, we ensure lasting repairs while minimizing property disruption. Customers benefit from same-day service availability and a 2-year warranty on completed repairs.
Drain Cleaning
Specializing in comprehensive drain and sewer line maintenance using high-pressure water jetting and video inspection technology. We resolve clogs, root intrusions, and buildup in residential systems while offering preventive maintenance plans. Our non-invasive techniques restore optimal flow without damaging landscaping or structures.
Water Heaters
Full-service water heater solutions including tank and tankless system installation, repair, and annual maintenance. Our technicians service all major brands and offer energy-efficient replacement options with same-day installation available. Emergency hot water restoration services ensure minimal household disruption.
Fixture Installation
Professional installation of toilets, faucets, showers, and sinks using code-compliant methods and manufacturer-certified parts. We offer product selection guidance, lifetime warranty options, and complete replacement services that include old fixture removal and disposal.
Preventive Maintenance
Customizable annual maintenance plans featuring comprehensive system inspections, drain cleaning, and component testing. Our Duck Club membership provides priority scheduling, discounted repairs, and extended warranties to prevent emergency situations and prolong system lifespan.
Questions
What plumbing services do you offer?
We provide full-service residential plumbing including emergency repairs, water heater services, drain cleaning, fixture installation, sewer line work, and preventive maintenance plans.
Are you available for emergencies?
Yes, our 24/7 emergency service responds to plumbing crises including burst pipes, sewer backups, and water heater failures with same-day technician dispatch.
Do you service my area?
We serve all of Northwest Indiana including Lake, Porter, and LaPorte counties, plus South Chicagoland communities in Cook and Will counties, Illinois.
What payment options exist?
We offer financing plans for major installations, accept major credit cards, and provide detailed cost estimates before service commencement.
How are technicians qualified?
All technicians undergo background checks, hold state licensing, and complete annual training in current plumbing codes and best practices.
What warranties apply?
Residential plumbing repairs carry a 2-year warranty, sewer services have 1-year coverage, and pressure jet cleaning includes 2-year guarantee with Duck Club membership.
Reviews (4)
Dorothy Mysliwy
Jun 18, 2022
Report
Called Downing to schedule someone to check a drain issue we were having in our duplex. Dawn in office was very responsive and friendly and kept me posted as soon as one of their workers were finished on another nearby job. Ray came out on time and found the drain that he was able to clean out and clear. He was very professional and knowledgeable and explained everything in detail. I highly recommend this company as we have hired them on several occasions and always do a thorough job. I won't hesitate to ask for Ray for any other plumbing issues we may have. THANK YOU!
AirborneRanger - Ret
Apr 24, 2022
Report
I had a drain blockage that was more than 50 feet in. Downing Plumbing (Ray) responded the day I posted on Angies (early am) and came out the same day. They were able to dislodge the block - but were unable to retrieve thier drain cable - apparently it is caught in the house drain backiup preventer. Cost for the drain snake process was $385. Had this done 10 years ago for $300, so reasonable. Estimate to replace house drain backup preventer was $4000. I'm currenlty getting estimates for camparison
Brenda Jordan
Apr 21, 2022
Report
I called around 9:30am for a leak in my wall. An appointment was set for same day service. Ray got here on time and did an excellent job with finding the leak and repairing it in no time. Everything that was done was explained in detail along with some recommendations. Thanks Ray. I highly recommend this company for plumbing needs. They also have reasonable rates. Five plus stars.
Diane W.
Mar 31, 2022
Report
Don't use them- go somewhere else. They will rip you off especially if you are a women. They charged me $273.00 to replace 2 Flappers and that was with $25.00 off, They claim its a deal!
