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50+ Years
experience
Emergency
services
Expert Plumbing, Heating & Cooling Services in Catonsville
Established in 1969, Melroy Plumbing Heating & Cooling has served residential and commercial clients across Maryland for over 50 years. Our team of certified technicians specializes in plumbing, HVAC systems, and hearth product installations, combining technical expertise with a commitment to customer satisfaction. We guarantee defect-free labor and code compliance, supported by continuous factory training and certifications including NATE and BPI.

With 24/7 emergency services and a focus on energy-efficient solutions, we maintain professional liability insurance to protect client assets. Our showroom features leading brands like Lennox and Napoleon, while our service agreements ensure long-term equipment performance for businesses and homeowners alike.
Services
Plumbing Services HVAC Installation Water Heater Repair Hearth Products Sewer Inspection Generator Installation Commercial Maintenance Drain Cleaning Gas Line Services Energy Audits
Details
  • Year established: 1969
Highlights and features
  • We offer 50+ years of combined experience in Maryland's plumbing and HVAC industry
  • Our team includes Master Plumbers, Gas Fitters, and NATE-certified HVAC technicians
  • We provide 24/7 emergency service with stocked service vehicles
  • Our employees undergo strict background checks and continuous factory training
  • We guarantee defect-free labor and code compliance for all installations
Associations and certifications
  • NATE Certified
  • BPI Certified
  • A.O. Smith Warranty Representative
What people say
Certified technicians Prompt emergency service Quality installations Competitive pricing Knowledgeable staff
Services
Plumbing Services
Our licensed plumbers handle residential and commercial projects including pipe repairs, fixture installations, and emergency leak detection. We maintain strict code compliance and offer 24/7 service for urgent issues. With Master Plumber certifications, our team ensures durable solutions for both new construction and renovation projects.
HVAC Installation
We install and service heating and cooling systems including furnaces, air conditioners, and heat pumps. Our NATE-certified technicians work with major brands like Carrier and Bryant. All installations include written guarantees and energy efficiency assessments to optimize system performance for Maryland's climate.
Hearth Products
Our showroom features gas, wood, and pellet stoves from top manufacturers like Napoleon and Lennox. Certified installers handle complete hearth system setups including venting and gas line connections. We offer free estimates and maintain EPA certification for environmentally compliant installations and conversions.
Commercial Maintenance
We service multi-family dwellings, restaurants, and industrial facilities with customized maintenance agreements. Our team handles steam systems, boiler repairs, and large-scale HVAC units. With professional liability insurance, we provide documented service records and emergency support tailored to business operations.
Sewer Inspection
Using advanced camera technology, we diagnose sewer line issues and perform trenchless repairs when possible. Our drain cleaning services address commercial kitchen lines and residential blockages. With stocked service vehicles, we resolve most issues during initial visits while maintaining 24/7 emergency availability.
People
Herbert L. Bent
Founder
Established The Willows Inc. in 1969 before acquiring City-Wide Plumbing. Pioneered Melroy's transition to full-service HVAC contractor and introduced hearth products in 1995. Served as industry leader until passing operational control to his sons in the late 1980s.
Mark Bent
President
Current president overseeing daily operations since 1988. Master Plumber and Gas Fitter with expertise in commercial system design. Focuses on maintaining family business values while expanding service capabilities through ongoing technician training and equipment investments.
H. Lance Bent
Chief Operating Officer
Manages technical operations as Master HVAC Mechanic and Generac Certified technician. Oversees emergency service logistics and technician certification programs. Implements safety protocols and quality control measures across all service divisions.
Questions
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency service for plumbing, heating, and cooling issues with technicians available weekends and holidays.
Are your technicians certified?
All technicians hold Master, Journeyman, or Apprentice licenses with additional certifications including NATE, BPI, and Generac.
What areas do you service?
We serve Anne Arundel, Baltimore, Carroll, and Howard counties including Baltimore City and surrounding Maryland areas.
Do you handle commercial HVAC systems?
Yes, our commercial division services large-scale systems including boilers, chillers, rooftop units, and industrial process heating systems.
Can you install gas fireplace systems?
We are certified to install all gas appliances including fireplaces, with expertise in venting and propane/natural gas conversions.
Do you offer maintenance agreements?
We provide customized service agreements for both residential and commercial clients covering plumbing, heating, and cooling systems.
Reviews (6)
Peter Schrier
Feb 23, 2022 Report
This company had me running up and down stairs ask me questions about other companies that have nothing to do with this this is supposed to be who Renee my tankless water heater manufacturer said they were the licensed service company for Renee but they act like they don't want to service it do not use this company four different people a half hour on hold two of them were rude
Barb P.
Mar 26, 2021 Report
After two visits from my home warranty company to diagnose a problem with a bathtub faucet, Melroy's Mr. Bent listened to my concerns, went the extra mile to work me into his day, leave work, pick up his truck and and fixed the problem in 15 minutes and discovered it was nothing more than a simple aerator clean out of the faucet. The two other contractors did not even touch the faucet and were recommending that the tile surround be torn apart before they could diagnose, at extra costs of over $600. THANK YOU MELROY FOR HONEST, EXCELLENT EXPERTISE AND SERVICE! Trust in a vendor is vital, and I would trust Melroy for any job, big or small.
M. Johnson
Mar 23, 2020 Report
YES! Don't call these folks if you need a repair! Almost destroyed my unit! Thank God for my son, who came in and cleaned up their mess! My son discover that it was only the THERMOSTAT! The guy never even looked at it! went straight to the basement fumbled around for 8 minutes and charged me 180.00.! A left me with NO HEAT WITH SNOW ON THE GROUND!
Thomas Hoenigman
Mar 26, 2017 Report
Mlroy provided Excellent sevice on a Class A Coach AC and heating system. He was thorough in all aspects of the repairs. He spent as much time as was required to evaluate explain and cost the project. For the excellnt price quoted he not only did the repairs but went over the whole system tracing and cleaning all connections and equipment. When he was finished he totally explained the whole system and future maintenance that was required. Note the system was NOT a simple system which I could not figure out as a retired Engineer. Thomas Hoenigman
Martha Forlenza
Feb 19, 2015 Report
I was disappointed to find out several years after Melroy installed a wood burning stove and chimney system, that it was not built to code. We are now going to have to do the whole thing over again and probably wont be able to use our stove this year.
Matthew Bloedorn
Jan 05, 2014 Report
When we bought our home the only issue that needed to be repaired was the Central Air. The Seller brought in Melroy which did just over 4 figures worth of work to the system to repair a coolant leak and gave it a clean bill of health. Two weeks after closing we were not convinced the AC was working right. I called Melroy who sent a Tech out, they charged $96 for a service call and said everything was fine.

Two weeks after that the house would not cool below 85, so we called Melroy again. They said we were low on coolant but were adamant that the system was not leaking. $200 some dollars later we had more coolant and the system was working fine again. They said if it leaked again they would have to do more extensive and expensive leak tests. 2 weeks later, the AC is not cooling again. I am calling somebody else, 3 strikes and you are out in my book. I am tired of wasting time and Money on a company that cannot fix the problem. I cannot recommend the company.