Business Details
21 Years
experience
Emergency
services
Open 24/7
always available
24/7 Emergency Plumbing Services in Phoenix, AZ
Benjamin Franklin Plumbing has been a trusted provider of comprehensive plumbing solutions in the Phoenix metropolitan area since 2005. Our locally owned and operated franchise specializes in residential and commercial plumbing services, including water heater repair and installation, drain cleaning, sewer line repair, and emergency plumbing. With over 1,700 five-star reviews and an A+ rating from the Better Business Bureau, we prioritize customer satisfaction through certified technicians, transparent pricing, and a commitment to 24/7 emergency availability.Our UWin Guarantee and On-Time Guarantee reflect our dedication to quality workmanship and accountability, ensuring clients receive reliable service with no hidden fees. Backed by advanced diagnostic tools and free video camera inspections, we address plumbing challenges efficiently while maintaining a focus on safety, code compliance, and long-term client relationships.
Services
Water Heaters
Drain Cleaning
Sewer Repair
Gas Lines
Toilet Repair
Faucet Repair
Main Water Lines
Repiping
Water Treatment
Garbage Disposals
Details
- Year established: 2005
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times
- Our On-Time Guarantee pays clients $5/minute for late arrivals up to $300
- Locally owned since 2005 with 1,700+ verified five-star reviews
- Certified technicians with background checks and specialized training
- Free video camera inspections for accurate plumbing diagnostics
Associations and certifications
- Better Business Bureau
- UWin Endorsed Contractor
What people say
Prompt service
Polite technicians
Efficient repairs
No hidden fees
Knowledgeable staff
Services
Water Heater Repair
Our certified technicians specialize in diagnosing and repairing all water heater types, including traditional tank systems and modern tankless models. We offer same-day service for emergency repairs and provide transparent pricing with no hidden fees. With access to premium replacement parts and advanced diagnostic tools, we ensure efficient hot water restoration while maximizing system longevity through proper maintenance protocols.
Drain Cleaning
Utilizing hydro-jetting technology and mechanical snaking equipment, we clear stubborn drain blockages in residential and commercial properties. Our team addresses slow drainage, foul odors, and complete clogs while identifying underlying issues like tree root intrusion or pipe corrosion. Preventative maintenance services help clients avoid future plumbing emergencies through regular system assessments and cleaning schedules.
Sewer Line Repair
We perform comprehensive sewer line diagnostics using camera inspections to identify cracks, leaks, or root intrusion. Repair options include trenchless technology for minimal property disruption, complete pipe replacement, and preventative maintenance programs. Emergency services address immediate concerns like sewage backups while implementing long-term solutions to prevent recurring issues in both residential and commercial settings.
Gas Line Services
Our licensed technicians handle gas leak detection, line repair, and replacement with strict safety protocols. Services include installing new gas lines for appliances, repairing existing system leaks, and conducting pressure tests to ensure code compliance. We use specialized detection equipment to locate leaks quickly and perform repairs following all local regulations for residential and commercial gas systems.
Emergency Plumbing
Available round-the-clock for urgent plumbing crises, our emergency team responds to burst pipes, water heater failures, and sewer backups. Equipped service vehicles carry essential tools and replacement parts for immediate repairs. We prioritize rapid response times while maintaining safety standards and provide after-hours service without premium charges for Phoenix area residents and businesses.
Questions
What plumbing services do you offer in Phoenix?
We provide full-service plumbing including water heater repair/installation, drain cleaning, sewer line repair, gas line services, toilet and faucet repairs, repiping, and emergency plumbing 24/7 across Phoenix and surrounding areas.
Are your plumbers licensed and insured?
Yes, all our technicians are licensed, insured, and undergo background checks with specialized training through our UWin Endorsed Contractor program.
Do you offer emergency plumbing services?
We provide 24/7 emergency plumbing services with rapid response times for urgent issues like burst pipes, water heater failures, and sewer backups in Phoenix and Scottsdale.
How does your on-time guarantee work?
If our technicians arrive late to your appointment, we pay you $5 for every minute delayed up to $300 as part of our commitment to punctuality and customer respect.
Can I schedule plumbing service online?
Yes, use our online scheduling system for non-emergency appointments or call 602-282-5007 for immediate assistance with any plumbing issue in the Phoenix metro area.
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Reviews (6)
Nancy Blankenship
Jun 24, 2022
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James Estes was a meticulous Plumbing Specialist. My husband asked many questions and James did a fantastic job answering each question. His communication skills were excellent. We definitely will be requesting him to return to our home for future work. Exceptional representative for Ben Franklin plumbing.
Leslie Gannon
Jun 23, 2022
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My water heater was leaking and needed to be replaced. They were able to send someone out the same day to replace it. Don was the installer. He was very friendly and professional and was able to meet my budget needs. I would definitely recommend Benjamin Franklin! Service: Water heater installation
J. Gilboy
May 18, 2022
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I had no hot water in my kitchen and bathroom sinks and as a result the dishwasher didn't work either. All of this has been fixed and I will be purchasing an anti-scale system since the water here is so hard. My service person Cisco could not have been better and I appreciated him explaining the process. I'm very happy to have hot water again and I look forward to less sediment in the lines in the future.
Nancy Ellis
Apr 15, 2022
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Jack Johnston and Kendra did a fantastic job of unclogging my sewer system with the Hydro Jetting and they also fixed both toilets in my 60 year old home. They were extremely professional, efficient, communicated great with me on what they were doing and I've never had such great service. They get 5 STARS for their work, attitude, knowledge, and politeness while working hard. THANKS
Angie Adams
Feb 15, 2022
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It's a pleasure to have a company send a technician over to your home who is knowledgeable and efficient to handle the problem. Your technician, Jack, was informative and offered suggestions about my water system and how to keep it in optimal working condition. He was open and kind as he explained everything he was doing. I will undoubtedly recommend Jack and the company to my neighbors and friends.
Ashleigh Kruk
Feb 07, 2022
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Jack's efficiency, workmanship, and customer service was impeccable. He also showed great compassion to our family during a very difficult time. You can be extremely proud to have Jack on your team. Thank you to your phone agents also for their very helpful and human service. Service: Water heater repair
