Business Details
47 Years
experience
Emergency
services
Your Trusted HVAC Partner in Virginia Beach
At One Hour Heating & Air Conditioning Heating & Air Conditioning, we prioritize your time above all else. Since 1979, our family-owned business has served Hampton Roads with reliable HVAC solutions, combining over four decades of experience with a commitment to punctuality. We guarantee on-time arrivals or your service is free, operate 24/7 without extra charges for after-hours service, and ensure every technician undergoes rigorous background checks and drug screenings.Our Swiss Watchmaker Installation process delivers up to 50% greater efficiency, while our Comfort Club Membership offers priority service and annual maintenance. Recognized with awards like the Better Business Bureau's A+ Rating and HVAC Contractor of the Year, we treat every home with the same care as our own, backed by a 100% satisfaction guarantee.
Services
HVAC Installation
HVAC Repair
Precision Tune-Ups
Indoor Air Quality
Comfort Club Membership
Details
- Year established: 1979
Highlights and features
- 24/7 emergency HVAC service with no after-hours charges
- On-time arrival guarantee or your repair is free
- Background-checked, drug-screened technicians for safety
- Swiss Watchmaker Installation process for 50% greater efficiency
- Community Impact Award winners since 2016
Associations and certifications
- Better Business Bureau
- Plumbing-Heating-Cooling Contractors (PHCC) National Association
What people say
Arrived on time
Explained every step
Left everything super clean
Fixed same-day
Professional and friendly
Services
HVAC Installation
Our No Pressure Process ensures optimal HVAC system sizing for your home. Certified technicians deliver next-day installation of furnaces, heat pumps, and air handlers with a 2-year trial guarantee. Energy-efficient upgrades reduce utility bills while Swiss Watchmaker techniques ensure precise wiring and ductwork sealing. All installations include a comprehensive safety inspection and drug-screened crews.
Precision Tune-Up
69-point inspection revitalizes HVAC systems to near-factory condition. Includes coil cleaning, electrical connection tightening, and airflow calibration. Backed by three guarantees: no breakdowns for six months, energy savings assurance, and full refund if unsatisfied. Combines with Comfort Club Membership for annual maintenance and priority service.
Indoor Air Quality
Whole-house air cleaners remove 97% of submicron particles including allergens and viruses. Solutions include UV germicidal treatment, MERV 8 filters, and odor elimination systems. Improves respiratory health while extending HVAC system lifespan. Technicians perform IAQ assessments to identify pollutants like mold and pet dander in coastal environments.
Emergency Repair
Available 24 hours daily with no extra charges for after-hours visits. Technicians carry common replacement parts for same-visit repairs. Diagnostic process identifies root causes while transparent pricing prevents hidden fees. Emergency repairs include electrical component replacement, refrigerant leak repair, and system troubleshooting with written cost estimates.
Comfort Club Membership
Annual Precision Tune-Ups and priority scheduling for members. Includes discounted repairs, exclusive service offers, and system longevity benefits. Members receive early warnings about potential HVAC issues and preferential treatment during peak seasons. Combines preventive care with cost-saving advantages for long-term comfort assurance.
Questions
What HVAC services does One Hour Heating & Air Conditioning Heating & Air Conditioning offer in Hampton Roads?
We provide installation, repair, and maintenance for furnaces, air conditioners, heat pumps, and indoor air quality systems with 24/7 emergency availability.
Do you charge extra for weekend or after-hours service?
No additional fees for 24/7 service. Our technicians operate 7 days a week from 7 AM to 11 PM with no premium charges.
What guarantees back your HVAC work?
We offer a 100% satisfaction guarantee, on-time arrival promise (free service if late), and 2-year trial guarantee on new system installations.
How can I improve indoor air quality?
Our solutions include whole-house air purifiers, UV germicidal treatment, and MERV 8 filters that remove 97% of airborne contaminants as small as 0.3 microns.
Are financing options available?
Yes, we offer flexible financing with approved credit for HVAC replacements and major repairs through our partnerships with leading lenders.
How do I schedule HVAC service?
Call 757-868-7600 for immediate assistance or use our online scheduler. Emergency appointments receive same-day priority with real-time technician tracking.
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Reviews (7)
Chad Krall
Jun 20, 2022
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Gary and Brett came to assess my duct work. They were on time and very efficient. They explained what was going on with my system and showed me what needed to be done. They broke down what was needed and the cost. They were very professional! They went above and beyond. They were very courteous. I will definitely use them again when they come back to repair my system! Thank you!
GingerbeardMan
May 23, 2022
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Roberto and Zach just finished up a job at my mom's house. they were on time with the appointment that was made. EXTREMELY professional and very nice. You can tell they are happily employed also. The work they performed was no easy task I must say, and they did it very nicely and extremely NEAT. Thanks one hour heating and air! I HIGHLY recommend them for any AC/HEAT work. Fantastic job guys.
Tim Starrin
May 20, 2022
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Zak Mayo, our repairman, was all around awesome! He arrived promptly, was very thorough, and quite honest in describing the repair options and pricing. There was no pressuring us to go with the highest cost repairs or buy a new system. What was truly amazing is that I called this business and they appeared in an hour or two on the same day and completed the repairs the same afternoon! They replaced a motor and two capacitors and performed a thorough inspection and assessment of our system. The AC is nice and COLD now at 66 degrees. Thank you Zak!
Don Adams
May 04, 2022
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The whole team was outstanding. Nottie was awesome servicing my original system, unfortunately due to R-22 phase out my 34 yr old system required replacement. Manny was professional and not pushy at all when he quoted me a new installation and he even pointed out some areas on my furnace that were not previously repaired correctly by another company (through my home warranty company). The installation team of Daniel and Roberto were friendly and their workmanship was outstanding. I appreciated their use of the lock out/tag out on my breaker panel for their safety. Overall I'm really impressed with One Hour and glad I became a comfort club member
Frank Corso
Feb 14, 2022
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The 1hr service rep came over on time and quickly went to work. He performed all the required maintenance and tune up for my home system as needed, while making notes on any other services that would affect its effectiveness. Afterwards, he provided me a detailed list of the work completed and any additional work that should be performed to maintain peak efficiency. The service rep explained everything that was accomplished and ranked the areas that needed attention.
We agreed that one part was needed to be taken care of and the best part was that it was very cost effective. All in all, my service technician did a fantastic job without any supervision and saved me money in the long run. It is great to see that 1 Hour remains committed to quality customer service.
We agreed that one part was needed to be taken care of and the best part was that it was very cost effective. All in all, my service technician did a fantastic job without any supervision and saved me money in the long run. It is great to see that 1 Hour remains committed to quality customer service.
Epic Beard Photography
Feb 13, 2022
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They are quick to help, last year after my system broke. Took advantage of the deal and replaced my old with a new system. The company is no joke just like there commercial says, "Always on time or you don't pay a dime." They are very prompt which I like and value. Today was our 1 year maintenance and our tech Joe was great. Very professional, down to earth dude. I liked One Hour so much I referred my Mother in-law and she upgraded her system with One Hour as well.
All Things Custis
Feb 12, 2022
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Kevin did an amazing job. He explained everything to me to where I can understand and not just technical terms. Very professional and knowledgeable. And the fact he was a NY Giants fan made my wife happy. Customer service has been top notch and he was a great representation of the company. He deserves a bonus or a raise, probably both! Great job
