Business Details
50+ Years
experience
Emergency
services
Your Trusted Lacey Plumbing Experts Since 1957
John's Plumbing and Pumps has been a trusted provider of plumbing and pump services in Lacey, WA since 1957. Our family-owned business combines over 68 years of experience with a commitment to quality workmanship and customer satisfaction. We specialize in residential and commercial plumbing solutions, including water heater installations, well pump replacements, leak detection, and sewer line repairs. Our licensed plumbers prioritize clear communication, prompt service, and treating every property with respect. Backed by a one-year parts and labor warranty, we offer competitive pricing with special discounts on key services.As BBB Accredited professionals since 2007, we maintain a reputation for honesty and reliability. Our team provides 24/7 emergency response to address urgent plumbing needs without delay. From routine maintenance to complex system installations, we deliver tailored solutions that meet both residential and commercial requirements. With service areas spanning Thurston, Pierce, Mason, and Lewis counties, we remain dedicated to our community-focused approach while maintaining industry-leading standards.
Services
Residential Plumbing
Commercial Plumbing
Water Heaters
Well Pump Replacement
Leak Detection
Sewer Line Repair
Hydro Jetting
Water Filtration Systems
Details
- Year established: 1957
Highlights and features
- 68+ years of local plumbing experience
- BBB Accredited since 2007
- 24/7 emergency service available
- One-year parts and labor warranty
- Specialized well pump and water heater experts
Associations and certifications
- BBB
What people say
Fast response times
Professional technicians
Fair pricing
Reliable solutions
Same-day service
Services
Water Heater Installation
We provide professional water heater installation services for both traditional tank and energy-efficient tankless models. Our licensed plumbers ensure proper sizing and installation to maximize efficiency and longevity. Backed by a one-year warranty on parts and labor, we offer $100 off standard installations and $350 off tankless models.
Well Pump Replacement
Specializing in complete well pump system diagnostics, repair, and replacement services for residential and agricultural properties. Our technicians handle submersible pump installations, pressure tank replacements, and control box upgrades. Emergency services available with same-day scheduling for critical failures.
Sewer Line Repair
We offer trenchless sewer line repair options and traditional excavation methods for damaged pipes. Our video inspection technology identifies blockages, cracks, or root intrusion with precision. Services include hydro jetting, drain cleaning, and full line replacement when necessary.
Emergency Plumbing
Available 24 hours a day for urgent plumbing issues including burst pipes, severe leaks, and complete system failures. Our rapid response team carries essential parts for common repairs and provides transparent pricing with no overtime charges after regular business hours.
Water Filtration Systems
We install and service whole-house water filtration systems to address hard water, iron content, and contaminants. Our solutions improve water quality for drinking, bathing, and appliance protection. Technicians perform water testing to recommend customized filtration solutions.
People
DJ
Plumber
Experienced plumber with expertise in water heater installations and emergency repairs. Provides clear communication and fair pricing while maintaining professional standards.
Dante
Crew Chief
Lead technician specializing in well pump systems with demonstrated expertise in system diagnostics and apprentice training.
Questions
Do you offer 24/7 emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, severe leaks, and complete system failures.
What areas do you service?
We serve Lacey, Olympia, Tumwater, Yelm, Tenino, Rainier, Puyallup, and surrounding areas in Thurston, Pierce, Mason, and Lewis counties.
Are your plumbers licensed and insured?
Yes, all our plumbers are licensed, bonded, and insured to ensure quality workmanship and customer protection.
Do you offer warranties on your services?
We provide a one-year warranty covering both parts and labor for all our plumbing services and installations.
What payment methods do you accept?
We accept major credit cards, cash, and checks for all plumbing services and installations.
Do you offer financing options?
Financing options are available for major plumbing projects - please contact our office for details and approval.
Videos
Reviews (7)
Ann Green
Feb 21, 2022
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Great service and very thorough work. Helped us with tips on how to unclog our septic system and what to watch for in the future. I've also had a filtration system installed by John's plumbing and pumps and it was the best money I've ever spent. Will be using this company again and again! Service: Drain cleaning
Mary Yu
Aug 23, 2021
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Critical: Quality We purchased an expensive whole house water purifier and it's not working properly -- we still have brown water. Getting someone to service it or replace it is very difficult.
Tim H.
Jul 05, 2021
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Critical: Value Plumber bill was $100 more than what office told me. Will not use again, way too expensive for what the job was. Service: Toilet repair
Justin Woodhead
May 01, 2021
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These guys are great, had several issues with my well system and they've been very responsive and timely. Getting more work done next week and have full confidence they will get it done right. Matt has been awesome and explained how my whole system works, and what I can do to make it better. Thank you John's plumbing!
Michael Smith
Oct 21, 2020
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I called the phone number given and left a message. Andy soon after called me back, , said he was busy at the time and said he would call me after he was finished at his current job. Within an hour he called me backand asked what the problem was. My septic alarm was going off and it was getting full and the pump didn't turn on. He gave me an estimate and said he'd be on his way. When he got here, he told me some issues that it could be and started working.
He walked me through what he was doing and got to where my pump kicked on and down went the water. He was VERY professional and polite. The pump is working and all is well. The price was great! Will definitely be keeping him on speed dial and get the word out about the company!
He walked me through what he was doing and got to where my pump kicked on and down went the water. He was VERY professional and polite. The pump is working and all is well. The price was great! Will definitely be keeping him on speed dial and get the word out about the company!
Ben E.
Sep 26, 2020
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I called with an emergency plumbing issue. They took all my information and said they would call back soon to schedule an appointment. They never called back. I went with another company.
Elizabeth Bianchi
Sep 13, 2020
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I needed a new water heater and a friend recommended John'sPlumbing. They were responsive, nice and very professional. Spenser did a terrific job, answered all my questions and even crawled under my house to confirm there was no damage from the leaking water heater. I highly recommend this company for any plumbing needs and I will be handing out their cards to any of my friends who may be looking for any plumbing services. They also do septic system work!
