Business Details
34 Years
experience
Emergency
services
Trusted 24/7 Plumber in Chino, CA
Since 1992, we have built a legacy of excellence in plumbing services across Chino Valley, Orange County, and surrounding areas. As a family-owned business with over 30 years of experience, our success stems from unwavering reliability, consistency, and a commitment to customer satisfaction. Our trained technicians handle all plumbing issues, from routine repairs to complex installations, while our dedicated office staff ensures seamless communication and support. Founded by Michael Burns, a U.S. Army veteran whose military expertise in water systems laid the foundation for our company, we continue to honor his values of hard work, quality service, and honesty.Our 24/7 emergency response reflects our dedication to serving communities whenever urgent needs arise. Every team member, from field technicians to administrative staff, is committed to treating customers with kindness and professionalism. Our founders personal touchactively overseeing projects and prioritizing client relationshipsremains central to our operations, ensuring every job meets the highest standards of craftsmanship and care.
Services
Emergency Plumbing
Water Heater Installation
Drain Cleaning
Hydro-Jetting
Leak Detection
Mainline Repair
Plumbing Remodels
Camera Inspections
Details
- Year established: 1992
Highlights and features
- We offer 30+ years of plumbing expertise in Southern California.
- Our team provides 24/7 emergency services for urgent plumbing needs.
- Technicians are trained in advanced solutions like hydro-jetting and leak detection.
- Family-owned with a legacy of honesty and customer-centric service.
- We guarantee prompt, affordable service with no hidden fees.
What people say
Professional, courteous staff
Excellent service and reliability
Fair pricing and ethics
Committed to getting the job done
Prompt emergency response
Services
Emergency Plumbing
Our 24/7 emergency plumbing service addresses urgent issues like burst pipes, leaks, and sewer backups. Trained technicians respond promptly to residential and commercial properties, minimizing damage and restoring functionality. Customers praise our rapid response and reliability during critical situations.
Water Heater Installation
We install both conventional and tankless water heaters, including 40g/50g models with full system components. Services include gas line adjustments, earthquake straps, and expansion tanks. Customers benefit from energy-efficient solutions and guaranteed same-day hot water availability.
Hydro-Jetting
High-pressure hydro-jetting clears stubborn clogs and buildup in sewer lines. This method effectively removes grease, mineral deposits, and tree root intrusions. Customers report improved drainage and long-term pipe maintenance benefits after our technicians perform this deep-cleaning service.
Camera Inspections
Using advanced camera technology, we diagnose sewer line issues like cracks, blockages, and root damage. This non-invasive method identifies problems accurately, allowing targeted repairs. Customers appreciate the transparency and cost savings from precise diagnostics.
Plumbing Remodels
We handle complete plumbing remodels for kitchens, bathrooms, and commercial spaces. Services include fixture installation, pipe rerouting, and code compliance upgrades. Customers highlight our attention to detail and seamless integration with renovation projects.
People
Michael Burns
Founder
A U.S. Army veteran with expertise in water purification, Mike founded Vortex Plumbing in 1992. He built the company on principles of hard work, quality service, and customer relationships. His leadership established the 24/7 service model and commitment to excellence that define the company today.
Questions
What areas do you serve?
We serve Inland Empire, San Gabriel Valley, Orange County, and surrounding areas of Southern California.
Do you offer emergency services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like leaks, burst pipes, and sewer backups.
What plumbing services do you offer?
We handle repairs, installations, drain cleaning, hydro-jetting, camera inspections, water heater replacements, and plumbing remodels.
Are your technicians licensed?
Yes, our technicians are trained professionals with valid licensing (LIC #639824) and extensive experience in all plumbing systems.
Videos
Reviews (5)
Patrick K.
Jun 03, 2022
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Superior responses to various issues and trustworthy! Hard to find these qualities in this business.,a nyway this has been our experience-
Judy Y.
Apr 18, 2022
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So glad my bro-in-law recommended this place to us. They are very quick to respond, courteous and reasonably priced. Now I have a reliable plumber to go to when I am in need of one. Isn't a reliable plumber one of those necessities in life, like a doctor and a car mechanic?! Lol.
D. P.
Jan 27, 2022
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We noticed what appeared to be possible leak on the downstairs ceiling. Since the master bath is right above the area, we contacted Vortex to help assess the situation. Scheduling was easy and the associate arrived and almost immediately located the problem and discussed the needed repairs. Once the parts were available (the next day) he returned and repaired the old plumbing, showing exactly what he was doing step-by-step.
He was so professional, courteous and even made sure that the surrounding furniture and rugs were covered before working and throughly cleaned the area before leaving. Labor and parts were very reasonable. I wouldn't hesitate to recommend this company (or use them again if needed).
He was so professional, courteous and even made sure that the surrounding furniture and rugs were covered before working and throughly cleaned the area before leaving. Labor and parts were very reasonable. I wouldn't hesitate to recommend this company (or use them again if needed).
Gianna C.
Jan 05, 2022
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This company has been INCREDIBLE! They are so fast to get us an appointment and their workers are so sweet and the best part is there's NO BS! They have come through for us so many times from toilet back ups, a big project in our garage. They are honest and work quick and efficiently! We love Paul and mike!
Vanessa Lopez
Jun 21, 2021
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Horrible company! Horrible customers service! They replaced a screw on a faucet and in less then 2 weeks it broke "because of over abuse". Really how can you break a screw in half in 2 weeks? Total fraudulent company! I'm contacting my insurance company so they are aware of what they are doing. False reporting so they can get paid more with the insurance or make a deal on the side!
